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Call Center Directory > Jobs/Careers > Call Monitoring Specialist Call Monitoring SpecialistCall Monitoring SpecialistDate Posted: 2010-12-09 Call Center Company: Sitel Philippines
Quality Assurance SpecialistResponsibilities: Lead/supervise all aspects of Quality excellence with emphasis on continuing to improve operating results and strengthening underlying processes. Provide operation floor manag
Quality Assurance SpecialistRequirements: Candidate must possess at least a Bachelor's/College Degree , any field. At least 2 year(s) of working experience in the related field is required for this position. Preferably Supe
Quality Assurance SpecialistJOB PURPOSE The job purpose is to manage a group of fifteen CSE to make sure all the processes are adhered to the client's specification to meet quality standards. KEY RESPONSIBILITIES P
ENGINEERING SPECIALIST - MESSAGINGResponsibilities: A. Incident Management responsibilities: • Acts as 2nd-level support or escalation Point-of-Contact for the Tier 1 NOC Engineer for incidents related to MS-Exchange Mail Syst
Quality SpecialistResponsibilities: Conducts daily monitoring and sourcing of customer calls/email/chat received by agents. Schedules teams to be observed by determining and prioritizing the team that got low quali
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