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Call Centre Professionals (HR supervisor, Team leaders, Coaches, Agents)
Call Centre Professionals (HR supervisor, Team leaders, Coaches, Agents) (2007-11-14)
Call Center Company:
eFusion
Description:
eFusion is looking for individuals who are qualified for the position of Call Centre Professionals (HR supervisor, Team leaders, Coaches, Agents).
Successfuly applicants for Call Centre Professionals (HR supervisor, Team leaders, Coaches, Agents) will have a great career in eFusion.
Call Centre Professionals (HR supervisor, Team leaders, Coaches, Agents)
(Makati City)
Efusion Solutions are seeking a STRONG & DYNAMIC team made up of the following professionals:
1. HR Supervisor
* at least THREE years call centre experience
* specialise in end to end recruitment process, administration, compensation & benefits and payroll
* able to design, structure and implement policies
* a strong communicator and enforcer of SOPs, policies
* very detailed, meticulous and able to work under tight deadlines
* must be able to address and resolve employee relation issues well
2. Team leaders
* At least TWO years experience in leading team size of 10 or more
* Skilled in call centre analytics
* Very creative and skilled in motivating teams
3. Sales Coaches
* At least TWO years experience in mentoring/coaching in call centre
* Skilled in call centre analytics
* Able to give personal attention to agents to improve them significantly within a short span of time
* Must be able to render specific trainings in small groups
4. Call centre representatives (outbound sales)
* Very fluent and well versed in spoken and written English
* Basic computer skills
* College Degree or equivalent
5. Finance Officer
* at least 3 years of international experience in strategic planning of company finances and budgetting.
ONLY QUALIFIED candidates should apply via email to
link@efusion.com.sg
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