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Call Center Operations Head





Call Center Operations Head


Date Posted: 2010-05-25

Call Center Company: Vital Call Center Link

Description:
Vital Call Center Link is looking for individuals who are qualified for the position of Call Center Operations Head. Successfuly applicants for Call Center Operations Head will have a great career in Vital Call Center Link.

RESPONSIBILITIES:
The HEAD OF THE OPERATIONS is responsible for overseeing multiple accounts and the Company's Operation Managers. Demonstrate a clear understanding of both client and technical needs and communicate this understanding to appropriate sources of management.


REQUIREMENTS:
At least 5 years experience with the same capacity.
2-4 years IT Help Desk management experience.
Experience in customer relationship/account management.
Excellent oral, listening, writing skills and customer service attitude.
Strong problem solving, time management, and organizational ability.
Ability to interact with all levels of SIS personnel.
Excellent IT skills (HW, SW, NW)

Call Center Directory advises to all job seekers to apply as walk-in applicant for Call Center Operations Head job opening of VCC Link.


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