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Call Center Agents-Urgent
Call Center Agents-Urgent
Call Center Agents-Urgent
Date Posted:
2011-04-22
Call Center Company: World Pacific Contact Center Solutions
Description:
World Pacific Contact Center Solutions is looking for individuals who are qualified for the position of Call Center Agents-Urgent.
Successfuly applicants for Call Center Agents-Urgent will have a great career in World Pacific Contact Center Solutions.
CUSTOMER SERVICE REPRESENTATIVES TO START NEXT WEEK! 14,000-22,000PHP SALARY PACKAGE (it depends on your experience) + BENEFITS + CAREER GROWTH + INCENTIVES AWAIT YOU!!!
1 DAY PROCESS! APPLY NOW AND GET A JOB OFFER NEXT WEEK!!!
AVAILABLE ACCOUNTS: Inbound, Outbound, Financial, Travel, DAYSHIFT etc...
RESPONSIBILITIES OF A CSR:
Answer inbound calls within guidelines/goals established by the client and contact center management.
Consistently achieve call quality score goals to assist in achieving client and customer satisfaction goals.
Requires general knowledge of client's business, products and/or services (an asset).
Other duties as assigned.
Must be flexible.
Must be available Days, Evenings, Weekends and Holidays as scheduled.
RESPONSIBILITIES OF A TSR:
Demonstrate ability to use logical and non-linear troubleshooting techniques to resolve customer issues.
Execute clients policy and procedure to resolve issues and offering suggestions.
Clearly set customer expectations regarding resolution and/or follow up.
Sell services and products to better suit a customers needs.
Handle all inbound queries and advocate resolutions to issues in a timely, accurate manner.
REQUIREMENTS:
Candidate must possess at least a Vocational Diploma, Bachelor's/College Degree or at least completed 2nd year College in any field.
Applicants should be Filipino citizens or hold relevant residence status.
Applicants must be amenable to work in MAKATI, PASAY, TAGUIG, ORTIGAS, ALABANG, MANDALUYONG, QUEZON CITY
Average to above average Communication Skills.
Should be amenable to the following: shifting schedules, working on holidays or weekends or rendering overtime when needed.
Computer proficient.
Highly confident, spontaneous, smart, witty and dynamic.
INCENTIVES are being given to top performers of the account.
500 Full-Time positions available.
Required language(s): English.
Very attractive compensation package, excellent career opportunities or advancement & outstanding benefits waiting for successful candidates.
Experience in a BPO / Call center setting is very much preferred but not required.
Fresh Graduates or applicants with no call center experience are also encouraged to apply.
Call Center Directory advises to all job seekers to apply as walk-in applicant for Call Center Agents-Urgent job opening of World Pacific Contact Center Solutions.
You can apply at the following World Pacific Contact Center Solutions location(s):
World Pacific Call Center Makati
World Pacific Contact Center Solutions
7/F Philcox Bldg., 172 Salcedo Street,
Legaspi Village, Makati City
Philippines
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Requirements:
Candidate must have finished at least 2nd year college or a two year vocational or associate degree.
Call center experience is not necessary.
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Requirements:
* Candidate must have completed at least 2nd year college
* Candidate must have above average English communication skills
* Candidate must be willing to work shifting s
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