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Call Center Directory
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Call Center Agents
Call Center Agents
Call Center Agents
Date Posted:
2011-12-06
Call Center Company: Firstsource Solutions
Description:
Firstsource Solutions is looking for individuals who are qualified for the position of Call Center Agents.
Successfuly applicants for Call Center Agents will have a great career in Firstsource Solutions.
Call Center Agents for UK Financial and Telco accounts with joining bonus
Responsibilities:
We have career opportunities for the following accounts:
UK Financial account
UK Telco account
Customer Service Associate are the company’s primary interface with existing and potential customers and are responsible for ensuring that the customers receive the maximum benefit from the company’s products and services. Their goal is to educate and assist customers to make it as easy and as desirable as possible to do business.
Key Accountabilities
Attend to customer calls and provide outstanding service to customers throughout the duration of the call.
Listens, probes and analyses to determine underlying needs of customer concerns.
Identify or recognize sales opportunities to meet customer needs and actively offer client’s products and services.
Act as a team player and coordinate work with fellow team members.
Requirements:
At least two years of college education with no back subjects
If less than two years of college education, at least one year of call center experience (agent position).
Excellent written and verbal communication skills.
Strong upselling skills
must be willing to work in Northgate Cyberzone,Alabang.
Call Center Directory advises to all job seekers to apply as walk-in applicant for Call Center Agents job opening of Firstsource Solutions.
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