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Call Center Agent





Call Center Agent


Date Posted: 2008-08-12

Call Center Company: Convocare Systems

Description:
Convocare Systems is looking for individuals who are qualified for the position of Call Center Agent. Successfuly applicants for Call Center Agent will have a great career in Convocare Systems .

Responsibilities:

Provide world-class customer service through inbound or outbound calls by: responding to the clients' issues and concerns; handling customer inquiries and complaints; and providing information on products and services.

Requirements:

* Candidates must have excellent English (written and verbal) communication skills.
* Proficient with various software applications, internet and troubleshooting.
* Call center experience is a PLUS.
* Must be a team player, people oriented and flexible.
* Must be dynamic, flexible, good negotiating skills, and thrives in a team environment.
* Must be self-motivated.
* Energetic at work and alert about details.
* Radiates confidence about himself/herself, the product and the company.
* Enthusiastic about work.
* Self-reliant; accomplishes work independently.
* Demonstrates perseverance.
* Possesses good listening skills.
* Strong commitment to succeed.
* Must be willing to work flexible schedules.
* Candidate must possess at least a Bachelor's/College Degree.
* Applicants should be Filipino citizens or hold relevant residence status.
* Call center experience is an advantage but not a requirement.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Applicants must be willing to work in Quezon City.
* Full-Time positions available

Call Center Directory advises to all job seekers to apply as walk-in applicant for Call Center Agent job opening of Convocare Systems .


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