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BPO Specialist
BPO Specialist
BPO Specialist
Date Posted:
2011-06-09
Call Center Company: Arvato Digital Services
Description:
Arvato Digital Services is looking for individuals who are qualified for the position of BPO Specialist.
Successfuly applicants for BPO Specialist will have a great career in Arvato Digital Services.
Responsibilities:
BPO Specialist support the day to day administrative requests submitted by operations managers across multiple regions. Examples of requests submitted are creating purchase orders, Invoice Reconciliation and reporting, entering time into timesheets, and setting up new vendors in supportive systems and tools.
General Duties and Responsibilities:
Generate Contracts and subcontracts
Post labor and expenses against contracts
Data Management
Query Management
Generate and mail invoices
Generate Credits and Re-bill Invoices
Update existing records and contracts
Reporting
SOX Compliance
Special research and reconciliation projects
Knowledge, Skills and Abilities:
Able to work from written instruction and/or direction.
Able to work in a fast-paced customer-facing environment and adapt to a dynamic process structure.
Highly methodical and detail oriented.
Able to multi-task within a variety of deadlines on a daily and weekly basis.
Strong Microsoft Office Skills.
Able to work overtime as may be required at key Fiscal points during the year.
Independent and self motivated.
Demonstrated ability in working with region-wide cross-functional teams.
Experience with business processes (e.g. time tracking process used by consultants) and day to day operations (e.g contract setup within a specified service levels)
Strong written and oral communication skills in English.
Action Oriented
Integrity and Trustworthiness
Self Confidence
Building Team Spirit
Communication Skills
Drive for Results
Managing Systems and Processes
Problem Solving
Requirements:
Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor's/College Degree, any field.
Required language(s): English
At least 1 year(s) of working experience in the related field is required for this position.
Applicants must be willing to work in Eastwood City Libis Q.C..
MUST BE 1-4 Yrs Experienced Employees in the Call Center / BPO industry
20 Full-Time positions available.
Call Center Directory advises to all job seekers to apply as walk-in applicant for BPO Specialist job opening of Arvato Digital Services.
You can apply at the following Arvato Digital Services location(s):
Arvato Digital Services Libis
Arvato Digital Services Philippines
5th Floor e-commerce Plaza
1 Garden Road Eastwood City, Libis
Quezon City Philippines
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