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Arriba Telecontact Job Openings (Cagayan De Oro) (2009-05-23)

Call Center Company: Arriba Telecontact Inc.

Description:
Arriba Telecontact Inc. is looking for individuals who are qualified for the position of Arriba Telecontact Job Openings (Cagayan De Oro). Successfuly applicants for Arriba Telecontact Job Openings (Cagayan De Oro) will have a great career in Arriba Telecontact Inc. .

Our People- the tangible pride and asset of our company. REAL professionals motivated to give REAL results. We place a high value on our employees and are selective in choosing career-minded individuals to help us sustain an outstanding performance in customer service.

Arriba Telecontact Inc. is in need of the following:

QA OFFICER QUALIFICATIONS
A. Education
* Bachelors degree

B. Work Experience
* At least 1 year experience in quality assurance, preferably in the customer service industry

C. Special Qualities / Requirements
* With excellent verbal & written communication skills
* With strong customer service orientation
* Highly analytical and keen on details


PERFORMANCE COACH QUALIFICATIONS
A. Education
* Bachelor’s degree in any field

B. Work Experience
* At least 6-month exposure to similar job function (for external hiring)
* Must be a Call Center Officer for at least 6 months (for internal hiring)
* Must have an above average scorecard for the past two months (for internal hiring)

C. Special Qualities / Requirements
* Should possess strong leadership and management skills
* Excellent interpersonal, analytical, and problem-solving skills
* Knowledgeable in MS Office Applications and Basic Computer Operations
* Must be proficient in written and spoken English


TEAM LEADER QUALIFICATIONS
A. Education
* Bachelor’s degree in any field

B. Work Experience
* At least 1 year call center experience as agent or 6 months experience as Assistant Team Leader

C. Special Qualities / Requirements
* Must have solid analytical, problem-solving, and decision-making skills
* Knowledgeable in MS Office Applications
* Must be proficient in written and spoken English
* Excellent people-handling skills and presentation skills


CALL CENTER OFFICER/AGENT
QUALIFICATIONS
A. Education
* At least second year level in college

B. Work Experience
* Preferably with call center experience

C. Special Qualities / Requirements
* Computer literate
* Team Player and flexible
* Proficient in the English language
* Willing to work on a graveyard shift

Join the team and send your resume to:
careers@arribatel.com