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iCONNECT e-Services

Description:
iCONNECT e-Services provides Business Process Outsourcing solutions; specializing in Customer Management Solutions, Voice Support Services, Sales Support, Lead Generation, Client Retention and Market Research. We help companies, big or small, improve their performance, drive down costs, and increase revenue; by combining best of breed talents with state of the art facilities in communications and Customer Management, backed by a highly experienced management support team.

iCONNECT e-Services is backed by ALPA PCM, a respected real estate company in Baguio City, Philippines. ALPA PCM has more than 25 years of combined management experience in Real Estate, Marketing, Project and Supply Chain Management, Power Generation and Offshore Outsourcing Services.

iCONNECT stands ready to deliver Business Process Outsourcing Solutions to companies, ranging from small entrepreneur start-ups to Fortune 500-listers.

iCONNECT company’s sole objective is to ensure data security and to deliver efficient methods of data transmission. Focusing on redundancy allows for a more stable work environment which reduce the risk system failure and potential loss of data. Our overall IT Backbone is flexible, scalable, redundant and can integrate easily with several solutions. Their Wide Area Network and Local Area Network features enterprise class solutions over a highly redundant network. This ensures maximum uptime for customers who demand high availability for their voice and data traffic.

Key Features :

- Automatic Call Distribution
- Interactive Voice Response Units
- Predictive Dialer System
- Skills-based Routing
- Real Time Agent Monitoring
- Call Recording
- Automated Reports


URL: http://www.iconnecteservices.com/ (View Site)

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iCONNECT e-Services Job Opportunities:
iCONNECT e-Services has 0 jobs.



iCONNECT e-Services Locations:

Philippines |