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i-Contacts Corporation

Description:
i-Contacts Corporation (i-Con), a wholly owned subsidiary of Smart Communications Inc., is a multi-channeled contact center that provides companies with access to its customers via voice, fax, internet and Short Messaging System (text messages). To date, more than 100 million calls have been served.

Formally launched on June 1, 2001 in the Philippines as an independent contact center, the company has been serving SMART'S call center requirements since 1994. Currently, i-Con handles a customer's subscriber base of nearly eight (8) million. Evolving from a standard call center into a multi-channel contact center operation, the company now has four contact center facilities in operation backed by the largest fixed and mobile communication infrastructures in the country.
i-Contacts Corporation is a customer service provider that handles services customized for the total satisfaction of clients' customers.

Customer Care Officers or CCO professionally handle aftersales at point of contact with customers as well as inbound and outbound presales requirements.


URL: http://www.icon.com.ph (View Site)

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i-Contacts Corporation Job Opportunities:
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i-Contacts Corporation Locations:

i-Contacts Corporation Quezon City
i-Contacts Corporation
1487 Universal Tower Building
Quezon Ave., Quezon City
Telephone : +632 8488888
Fax : +632 8488866