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eTeleSource

Description:
eTeleSource is a call center consulting firm specializing in outsourcing.

eTeleSource have agreements with over 150 call centers in which they agree to pay a fee when successful business is placed with them. Therefore, eTeleSource is able to analyze your outsourcing needs and then help you find the BEST possible call center for your campaign, based on years of call center experience.

Outsourcing Services
- FREE Call Center Referral Service
- Call Center Evaluation
- Strategic Planning
- Requests for Proposal Development
- Contract Negotiation
- Program Design
- Program Implementation
- Script Creation & Upgrades
- Teleservices Rep. Training
- Report Design
- Technical Consulting
- Multiple Call Center Coordination
- Ongoing Program Management

Telemanagement Services
- Quality Assessments
TSR and Script Proficiency
Mystery Shopping (inbound)
List Seeding (outbound)
Customized Monitoring Feedback
- Report Analysis
- Benchmarking
- Service Level Analysis
- List Quality Assessment


URL: http://www.etelesource.com/ (View Site)

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eTeleSource Job Opportunities:
eTeleSource has 0 jobs.



eTeleSource Locations:

eTeleSource United States
eTeleSource

Phone: 888.798.0601