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Call Center Directory > Call Center Companies > ePerformax Contact Center ePerformax Contact Center
Description: ePerformax Job Openings PhilippinesePerformax Contact Center is in need of the ff positions: Technical Support Engineer Inbound Sales Agent Marketing Associate Community Support Agent Other Open Positions: HR Manager - Compe ...General English OperatorQualifications: Excellent English communication skills and the passion for excellence arre the minimum requirements for this position. College or 2 year secretarial course graduate. Gross Typing spe ...Directory Assistance OperatorQualification: Excellent english communication skills and the passion for excellence are the minimum requirements for this position ...IP Relay OperatorQualifications for IP Relay Operator: Basic Salary Package: Php 20K-23K College graudate of any 4-year or 2 year computer secretarial course Gross typing speed of 60 wpm Excellent English Communic ...Marketing AssociateDo you have what it takes to become one of the best paid agents in Manila? Marketing Associate (Corporate Print Solutions) Spearheads customer acquisition for a company that provides online pri ...Customer Service Agent - Card Services - CEBU SITECustomer Service Agent - Card Services - CEBU SITE Sep 19 at 2:02pm by Call Center Agent Customer Service Agent - Card Services - CEBU SITE RESPONSIBILITIES You will provide banking and credit ...Vendor ManagerVENDOR MANAGER (National Capital Reg - Makati City) * You will be responsible for executing and achievement of GSSD production goals and targets Requirements: * Candidate must possess a four ...ePerformax Philippines Job OpeningsWanted: Experienced Supervisors to pioneer a new Fortune 500 account. At ePerformax, our success is no secret. It's the key to yours. We're looking for experienced managers, supervisors and train ...ePerformax now hiring for all positions to support their growing Fortune 500 Accounts!All you want for Christmas is at ePerformax Contact Centers and BPO Get a Christmas Bonus up to Php30K just for completing trainings! Come talk to ePerformax and find out how you can get an IPho ...ePerformax Call Center Philippines Job OpeningsCome find out how can get Free Training! And learn more about how you can have a career at ePerformax - a prestigious, stable company with exceptional career growth opportunities, great compenseation ...Facilities Specialist* 1. Provide service to internal customer and address issues, concerns, and requests pertaining to safety and security, housekeeping, asset management, repairs and maintenance. * 2. Plan, Coo ...ePerformax Contact Center Locations: ePerformax Contact Center Makati ePerformax Contact Center 16th Floor, BPI Buendia Center Senator Gil Puyat Avenue Makati City, 1200 Philippines 1.888.384.7004 (632)891.44.71 ePerformax Contact Center Tennessee ePerformax Contact Center 8001 Centerview Parkway Third Floor Cordova, Tennessee 38018 Telephone Numbers: 901.751.4800 1.866-ePERFORMAX (866.373.7367 Comments: (109) I'm just wondering their process in recruiting people.......just want 1 interview???damn...what if the applicant have a nice voice but the brain doesn't working.... im a QA and i love this company. i just dont like how bias recruitment can become. if you dont look good, you might not make it. It happened to 2 of my good friends, who are really good speakers and smart a good company with not so good upper management people. Call center management should have A+ english comm, but here many fails in that category. Operations is also run with too much politix. BEWARE! applied here b4 and that tomboy and his/her accomplice failed me.. they hire people who just nods at them and doesn't know how to fight back.. i mean, if it's qualified applicants u'r luking 4,u shud mark it on ur freakin' minds.. they don't know who they I was an employee there for 11 months. Only reason why I stayed is because I made so many good friends before moving to Sykes Asia. In terms of sick and vacation leave..6 in 1 year! While now I am enjoying 20 VL's and 20 SL's with Sykes. Plus I got a rais This Company sucks. Don’t be fooled by the tricks that they play during recruitment. The usual selling point of the company is that they offer a cellphone with a line, second they have a competitive salary, third that they have a Meal and Transportation A Here’s what is actually happening, the cellphone allowance get’s cut off quickly because they never pay on time and you’re lucky if you’re going to receive a new unit and number. Most of the phones including the numbers are refurbished. My friend was actu The Competitive salary --- ya right. You’re being paid for a 48 hour work week which means the pay is for 6 days as compared to other centers which only has 40 or 5 days a week. Do the math how much do you loose here. Here comes the best part, when they want people to go on over time because they mismanaged the queue, they expect you to go on overtime and if you refuse they’ll use the 48 hour work week contract that you signed bluntly in your face faster than you can s say no. Plus this pay already includes all holiday that you’ll be coming in for work. Meal and Transportation “Allowance”. From the word allowance which means it is non taxable… wrong!!! They tax it, you’ll be able to see it in a half sheet bond paper that they claim is their pay slip. Worst of all they expect you to submit a re-imbursement of receipts every quarter or else they’ll tax you for it. One people are not dumb and it doesn’t take a CPA to notice that the Allowance is already taxed indicated in the pay slip. Let’s go to the bonus, 40% of the performance bonus and 10% attendance. Hmmmm well let’s just say it’s to die for --- literally this is the type that you have to cough blood in your workstation in order for you to achieve. The most bonus that you’ll get for being a performer is a measly 5%. Let’s go to the management. Management here is the lowest of breed, ok not all but almost all. The higher management impregnating one of the QA, One higher management who is gay has a boyfriend on the floor who was promoted faster than all of the people that are working their stuff off. One higher management doesn’t even know how to speak good English, imagine talking to almost a managerial position that has a long e and short e problem, other than that that person sounds like that he/she is always reading a script even with just a simpl Take note that the diction training is 5 days in this company. When the management opens up a promotion, they’ve already picked a candidate and it’s most likely a close friend, a peer, boyfriend/girlfriend The reason behind this is that the upper management are afraid of them because they are a very good competitor for their position plus it they need dumb people as their subordinate to look like they’re smart. The politics here are the worst, long time friends serving each other with an IR to get ahead… jeeze If you want to learn and grow as a good professional don’t even think about applying here. Ang angas nung kalbong interviewer nyo!!! how much ung monthly salary d2???? may sign-in bonus ba?? Gee, you do need some English lessons. Also, I think that you should not try another Call Senter - heck! you'd do better in reporting "Show biz news"! I am really not from that Call Center but I wish to recruit you dearie because we;re firing Christy Ferm eto para sa mga applicants...simulan natin sa recruitment. yung tinutukoy ata na kalbo sa taas e si rey. ang alam ko sya ang nkita ko sa isang motel na may kasamang twinky so in short bading! mas malandi pa sa bading kung sumigaw o tumili! pero sobrang ar ...al na aral ang kilos sa ofc. HR? kung sa ibang ceters, walang kwenta, dito ang pinaka walang kwenta! mga mangmang sa HR-related issues! lalong-lalo na si lee, abby, at marami pang iba! yung friend ko na nagemail kay lee (HR sup) tungkol sa employment s ...tatus kung bakit hindi nila sinasabing regular employee ang isang empleyado pag nag CI na ang loan bank o credit card co, walang natanggap na reply sa email yung friend ko! ang malas naman ni RON kung ganyan din lang ang mga staff nya! binabayaran na p ...ero walang katuturan! RON, it's about time to wake up & do something about these people! FINANCE? isang malaking kalokohan! alam nyo ba na isang tao lang ang nakakapagexplain, whether tama o mali, sa payroll issues? grabe talaga! kung mahilig kayong ma ...gcollect ng mga bagay, dito kayo nararapat kasi you will collect receipts for quarterly filing! kala nyo walang tax? meron yan! alam nyo ba na tinakot ng isang empleyado ang napakatalinong si HR SM? pero syempre nasindak kasi nga magdedemanda, kaya ayu ...n natigil din ang gulo pagdating sa tax ng meal & transpo allowance! kaya kayo, wag kayong matakot make sure na credible ang lawyer nyo at maaasahan na paglalaban kyo kasi sisiguruhin ko na panalo kayo sa kaso! pera nyo din yun! BOND? naku walang matin ...ong sentence o paragraph na stipulated sa contract tungkol dun. malabo ang bond nila. pagmakukuha nyo ang back pay wala silang bibigay kasi ikaw pa ang may utang! gagawin nilang lahat para d ka makakuha ng backpay! punta na tayo sa operation side. MALA ...KAS ang politika! may isang sup na may bf na agent lang pero nung nagapply, kuha agad! madaming tao ang d nararapat na ipromote pero nakuha dahil kung d kaibigan, barkada, bf o gf o kabit, o dahil lang napagbigyan sa kanumduhan ng officer ng agent kaya ...nakukuha. ganun kalala dun! gamitan talaga! pero kadalasan pagnakuha na ng mas nakakataaas ang gusto, d pa rin po-promote ang agent! siraan din dun! sup to coach or vice versa. sa other side naman ng operation, OM nagrefer ng dati nyang kasamahan sa sy ...agents & agents alone! it will be better if you put up your own call center with no TL, QA Sups, only agents, PAUL! yung isang sup naman, d nya pa rin alam na madami ng inis sa kanya at baka ipatapon na sya sa ibang acct! manhid! daming plastik! hypocr ...ites! mga terminable people ayaw tanggalin! INGAT lang at be wise! disgruntled employees on the rise. ePerformax better change your policies. or else... omg.. na tangap pa naman ako sa ip relay.. may job offer na ko.. pano kaya to.. To my neighbor na taga rito, sucks to be you...anyabang mong sabihin na malaki sweldo mo dito...14K ba?magkano bonus mo? 12 lang di ba sabi ng asawa mong walang work til now? payabangan ba, eh ako happy nako sa 18 ko sa PS. relax naman ako at asawa ko 17k Fritz, di ba your girlfriend works here?why don't you tell her your gay?aminin mo na.hehe 11 things about EPERFORMAX 1. "more harder please"(DIET trainer) 2. make sure to look good so u can pass (recruitment) 3. management sucks! POLITIX 4. they dont value people thats why madami umaalis. mass resignation, ang saya! 5. salary disputes (ex Aaaaa!!! Sana di ko na binasa to!!! why are there so many people here saying that the recruitment people base their decisions on looks alone?.. I mean really, do you even know what you're suggesting?.. It's pretty interesting to know that YOU think that your friends don't look good enough i some left because of the salary, most left because of some people who think they are better than everyone else...some left because they just want to see something greener.. some stays because of the friends they met and just for the love of eperformax.. b topak.. ang gulo ng hiring dito.. ang dal ng tanong skin ng interview then nsagot ko nmn ngmaayos tas sabay failed kming lhat...potah.. kung s ibang cc pasok ako.. dito ngttaka tlga ako.. hay.. pero ok din nmng ndi ako tanggap.. agency din to eh hehehehe. Sad to say, some of statements here are true. And they only refer to one particular account, all the politics and dirty tricks in the corporate/call center world. But if you are just there, to earn money, you couldn't care less. Pera pera lang yan. NAMES, PLEASE!!! WAG PURO DA WHO! qa george mukhang mabaho di bagay sa eperformax..i thought u just hire gud lukin pips...mukha lng xa basura jan..bad breath pa un... they dont know how interview.. im up set with their communication or grammar team.. it was intentional that they dump me during my interview there.we were like four 3 in my goup obviously that that was their first time. they cant even talked straight engl the issue is not just the slow process in hiring or the dimness of ones progress in this company but what sucks the most is that you follow their process then suddenly you find yourself redirected question ? what is the real score how do they evaluate peo I worked here before.. but to tell youi honestly, my iabng account dito na mahirap mapromote.. tama politics.. but infairness.. ilang months lang ako sa eper but nakapagpabrace na ko.. at madami narin akong naipon.. un lang Check out Clark Fernandez!!! One of the program directors of eperformax!!!! He speaks terrible english!!! Plus if he thinks you are smarter than him, you can kiss your future there at that account goodbye!!!! Check out his subordinates halos pareho nya ma Check out Clark Fernandez!!! Program director daw ng alltel account... Terrible english, and if he thinks you are smarter than him, you can kiss your career growth goodbye!!! Grabe, pero kung gwapo ka, ingat ka kung mapunta ka sa account na yan!!! wow! i was really glad coz i passed the hiring process..... i was invited to attend the DIET training....(in fairness ang laki ng allowance $150 a day, oh i'm sorry, what i meant was PHP150-----given daily....at least may pamasahe ka na pauwi di ba). uy kilala q un higher management n me bf n nsa floot, he is "G" as in Greg, "V" as in Victor, ans yes he is with Alltel DA, biro mo pti mga QA d xa mglaw, lagi p kompleto bonuses.... aw does he ding et smantalang hrap n hrap kmi n magkabonus, dpat pla jow imagine urself working ur butt off diligently, then a person who you work with is getting all the bonuses whether he makes the metrics or not, it is not preposterous, it is happening, TRUST ME do you find it ironic dt the sam1 gets all the money while doing nothing, wag k n magtaka jowa xa nung upper management, really i doesn't beliv this, is u sure, nmn, sosyal, cno b d nkkalam, kilala mo b za if you are with the night shift u taking a minimum of 400 calls per night, and you can and will definitely be terminated due to 20 calls per month, imagine yourself taking calls, do the math 20 divided by 8000 calls per month, that is an equivalent of 0.2 meal & transpo allowance, 100 per day, meron k additional 150 pg ang shift mo starts or ends between 20 midnight and 1 am, papagurin k nmn s paghagilap ng resibo lately there is a new trend, kunwari ibalik k s diet, DICTION INTONATION ENUNCIATION TRAINING, knwari d k pmsa, suspend k nila, I I WERE YOU GO DIRECTLY TO THE LABOR DEPT, OR BETTER YET NATIONAL LABOR RELATIONS COMMISION ALONG BANAWE AVE, NEAR Q AVE CHECK THIS OUT, Clark Fernandez, Program Director, landiin m ng mhusay at ng gmnda sweldo mo, luk at "G" as in greg, "V" as in victor, lagi completo bonuses paypal just hired nonalyn marcelo from a no-name call center.the monster started acting like she owns the joint. 2nd day pa lang may nakasigawan na,at yung nakasigawan pa e is the most mahinhin and mabait na tl sa account.imagine her ugali,napuno nya ang uys kilala ko ata yang "G" as in greg ang "V" as in victor.. yan b ung nkaposition plgi sa my aquarium pg andyan si jowang upper mangement?? mkahanap n nga rin ng upper mangement n papatulan para makbuo din ako ng bonus! nyahahahaha! at si GV lagi pang may panalo...PSP, isang sakong bigas...name it...meron xa nun! pati ung bagong shift na 7-4, andun xa, kasi 225 ang dagdag sa MATA... the best! salary and training pa lang walang sinabi ang ibang call center! ano b yan pinangalanan n ninyo un upper management n bading..e d ibigay nyo n din un user n lalake..si Gilbert Velasco un db? ang kapal ng mukha nla huh!!Matakot kau s karma..tamaan sana kau ng kidlat! Aminin nman ntin na super ok ang environment. I mean the working environment itself. Db? Hnd m mffeel n agent ka lng. Bsta ako nageenjoy ako s work ko. Hi! I'm Gressielle Falsis and I urgently need employment. I have worked as private tutor in English for Primary and Secondary students. I was also employed as CSR for a US based Telephony service for over a year. Hope to hear from you soon. Thanks may sup sa taas,,sabihin nating last name nya ay parang banig..let's call her CC..ngbbgay ng FA sa absence mu kahit hindi critical working day..san ka pa?!at may sariling patakaran sa mga agents niya!xa nlng kaya pumalit kay clark?!goodluck sa mga natitir hmm,., Umalis ako ir xe la na q pang-tuloy sa training. Hindi ako mabubuhay ng 9weeks sa allowance lang: 150phpn a day. Wala pang PST un ha. DIET lng un! Haha! This is so true! ePer is the most devious company one can ever work for! I only survived for 4 years there because of my great friends. Good luck to them with the case I filed! See you in court, b*****s!... KUNG ADIK KA, OK NA OK KA DITO! Drawing lang ang drug test. May supplier ka pa! Agent hanggang ops nagbebenta ng drugs. Lusot ka din kung magnanakaw ka. Hindi uso ang hanapan sa flr, kya pwedeng pwede! ------------------------------------------- Super palakasan talaga dito. Specially sa credit bur acct dyan. Kung di ka nila pet este "bet" di ka mapopromote. At kung feel nila hadlang ka sa bet nila, magkakalat ng rumors na siguradong walang ititira sa pagkatao mo.. Kung mag-aaply ka dito, just go this company is the best. honestly. I've read this thru my officemates who happened to read this dahil sa pasa pasa ng mga taga e-perf. I was not from e-perf but I have a comment not only on the trash policies of e-perf but also one of its client. Verizon Business OMG! Ang laki company sa U they keep on amending rules that doesn't make sense at all...my goodness!!! amended rules are not even fair with the agents on the client side of eperformax is Verizon Business, kuripot! Di maganda facilities. Check out the managers and sups there esp. Onaks del Campo she's a no brainer trying hard... di ko alam bat na promote.. she doesn't know anything dami pang kaaway I'm one of the operator from ALLTEL Account of eperformax and they are treating us like laborers... daig pa namin ang mga trabahador sa pabrika 9.5 hours working plus OT of 15 minutes everday plus 1 day off per week, grabeh talaga! Thank u sa Verizon whic 'Yung Onaks na yun, usap-usapan na sa floor na walang alam kung hindi manita ng mga ahente kapag naglilibot sa floor. Madaming lihim yan na kapag lumabas mas malansa pa sa bagoong! At ang pinakahuli, kumakalat na may ninakawan yan na gamit. Verizon is considered a TOP Company but getting Ep as its Vendor was one of its biggest mistakes. Let alone promote 3 incompetent people within its organization. funny how they came up with such decision.and they are grooming more to join their circle EWW BLIND ITEM---INITIALS--CH,M,AL,J,O,N, AND C...BEWARE OF THESE PEOPLE IF YOU DON'T WANT YOUR CALL CENTER CAREER TO GO DOWN THE DRAIN IN A SPAN OF SECONDS.THEIR SO CALLED ABILITY SUCKS!TOP IT OFF WITH THEIR EGOISTIC MANNER OF HANDLING A SITUATION...WOULD DE Blind Item---He or is it more of a She is part of the T-Department for the Telecom account at Eper...clue is there an "A" hmmm...talk about closet...LOL That O is such a dumb person. I interact with her most of the time on the phone. She doesn't know that I despise her. Crap! I saw the former EP AOM Jedd Magboo nasa building ng eperf the other day. Kasama nya bago nyang dyowa Onaks ng Verizon... tsimis to! there's so much talk about verizon people.. in Verizon Makati the management sucks! they don't promote they appoint.. talking about the promotion of some sup and managers. Let's cut the crap about blind items and name them...let me guess here yung Onaks ba yung may pagkasingkit na feeling niya eh ang ganda ganda nya?at yung A ba na yun ay yung si Arjun Inocalla kung sabagay nung may nagturo sa akin kung sino sya akala ko ti Jedd Magboo and Onaks del Campo are an item. And they're plunting it di na mga nahiya, talking about being professional di magandang example sa mga tao. Talking about cheating Onaks! just came here a while ago for an interview. the people and the place seem nice naman. esp the interviewer.. any advice for a new entrant like me? how much salary dot hey give for a csr? if there's a rating lower than 0, that's what they truly deserve. THE WORST COMPANY I HAVE EVER BEEN, NO WONDER THEIR ATTRITION RATE IS VERY HIGH. Nung intervw ko nga. Ung arjun kung makatingin sa big pet ko between my legs, parang sabik. Siguro kung wala dun sa room yung girl n parang tanga, ilabas ko lang c pet, tanggap na ako haha. Yung bebot naman sarap bastusin. Parang maingay s kama kasi tahmi Talk about work ethics that Onaks del campo what a loser she is A TRUE AIRHEAD. Poor colleague Arjun, I bet he is just pretending to be her friend just for the heck of having friends since it seems like he doesn't have any left. Johnna Pauli del Campo... hindi po sya taga eperf taga VERIZON Client ng EPERF pero pasikatin natin kasi gusto nman nya napinaguusapan eh...ilan ang lalaking nilandi mo??? at lahat tuwing me bf ka???? At hindi ka pa mahilig sa lalaki nito??? hahaha I love this place guys. You'll gonna feel that you're ON! Sooooooooooo what! :-) - Jham here. Former manager at eperformax here. Dont work there, they have no respect for their employees. PJ Jamoner and Peter the QA FAG are together.. peanut butter galore. Mga managers nag gygym w/in the shift former supervisor at eperf... i do not recommend this place, wlang matinong benefits puro pa pulitika pati client pulitika din... i see onaks name here, i know her and she's a SLUT!! EPERF??? Panghuling rank ata nito sa mga call center. Verizon wats up with the management? Parang puro imoral??? All I can say is...Most of the things stated here are not true. All I can say is...Most of the things stated here are TRUE. try to work in eperf at makikita nyo gano kabulok ang systema.. grabeh, pati verizon meron dito???? parang daming anomalies na ah... pati management me controversies??? Sup O is and the former AOM of Alltel Account are dating.... hahahaha grabeh ng iskandalo nitong babaeng alembong nato.... di pa kaya alam ng bosses nya??? at ng bf nya??? at ng mga iba pa ng ka flirt??? bakit biglang verizon ang topic dito? at bakit di na si clark fernandez but onaks del campo is the new hot item? is she worth the buzz? come on, more news plz. let the world know about this slut. ibig sabihin lang, ang mga may inag-aralan sa call center ay hindi mga tao. puro kamunduhan at kapangitan ng ugali at kabobohan ang pinaiiral. ampf nice training..... oopppsss!now its sounds so scary to be part of this company HORRIBLE MANAGEMENT! Sobrang politika. Esp. Experian acct. If you want a trash, political, unfair management.. eperformax is the best fit for this, clark fernandez, johnna pauli del campo, mga idolo ng mga imoral sa call center.... ONAKS! sikat na sikat ka na ito naman gusto mo diba? Hi guys diba bawal na ang mag lagay nang bond sa company ? nakalagay yan sa law . ang nakakatawa lang sa eperformax kasi pag nag umpisa ka sa kanila eh 100 lang yata yung alawance mo . kakatawa lang sila kasi di nila ALAM NA pinag tatawanan na ang company best company that I work for!! Training, compensation and benefits, wow! got my regularization docs after a month..yeepee.. salary?one of the best i think. ePerformax Contact Center record in Call Center Directory was last updated 2009-11-17 |