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Call Center Directory > Call Center Companies
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eOn Communications Corporation
eOn Communications Corporation
eOn Communications Corporation
Description:
eOn Communications Corporation(NASDAQ: EONC) is a leading provider of unified voice, e-mail and Web-based communications systems and software for customer contact centers and general business applications. eOn helps enterprises communicate more effectively with customers, convert inquiries into sales, and increase customer satisfaction and loyalty.
eOn's solutions include eQueue, a multi-media contact center solution for customer interaction management and Millennium, a digital communications platform.
eQueue's universal or single queue approach enables contact centers to more efficiently interact with their customers regardless of the media. The eQueue applications include multi-media routing of all interaction types with robust ACD functionality, complete telephony capability, email, Web chat and Web collaboration, integrated voice response, voice mail with unified messaging, fax messaging, quality assurance recording and a complete range of desktop devices and applications. eQueue offers improved customer service and loyalty, increased agent productivity and lower cost of ownership.
Millennium is a proven solution for small and medium-sized installations. Blending voice, data, wireless and CTI technology into one diverse telephony server platform, the Millennium's unmatched adaptability and flexibility make it ideal for multi-site networks such as school systems, multi-tenant services, professional offices, distribution facilities, and retail stores. The Millennium provides integrated voice mail, unified messaging, fax messaging and an array of capabilities to help employees work more efficiently, access information more easily, and serve customers better.
URL:
http://www.eoncc.com/ (View
Site)
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eOn Communications Corporation Job Opportunities:
eOn Communications Corporation has 0 jobs.
eOn Communications Corporation Locations:
eOn Communications Corporation Georgia
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eOn Communications Corporation record in Call Center Directory
was last updated
2006-11-29
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