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beCogent is one of Europe’s most advanced customer interaction centres and leading providers of outsourced services. beCogent offer innovative and effective outsourced solutions designed to increase and maximise your profits. They are committed to proactively improving our clients’ business where it matters most, the bottom line.
People talk to them because they want to reduce their operating costs, lower their labour costs, protect their brand, grow their market share, preserve their cash, increase their sales and by no means least, improve their customers’ experience.
beCogent’s technology, combined with their people, expertise, training and processes, position them as one of the most powerful resources you and your customers can have. They use proven systems from the best suppliers in the industry.
When the company was established in 1999, beCogent used their industry knowledge and expertise to develop one of the world's most advanced systems from scratch, enabling them to offer everything any client could possibly want from a customer contact management centre.
beCogent has advanced systems, highly integrated to provide seamless operations over multi-sites and platforms. Their approach to technology is simple. They use the leading products and integrate them to allow them to optimise quality and productivity for their clients.
beCogent Job Opportunities:
beCogent has 0 jobs.
Doesnt advertise on website current vacancies
Has the highest staff turnover of any call centre in europe according to official statistics from 2006 - 2007.
"Has the highest staff turnover of any call centre in europe according to official statistics"
Not surprising since their retail clients increase business over the festive season, meaning beCogent has to use temp staff.
Treat their staff with very little respect, while saying that they are an "investor of people"
beCogent record in Call Center Directory
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