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Call Center Directory > Call Center Companies > Zigosoft



Zigosoft

Description:
ZIGOSOFT was created in 2005 and is a private company with entirely Romanian capital whose main activity is to offer complex solutions and high quality services in IT&C domain. ZIGOSOFT develops and implements top technologies for partners worldwide.

Zigosoft team has over 3 years of experience in the field of VOIP communications, using latest technologies software and hardware, they have implemented telephony solutions for various activities like Call Center in Romania, telephonic services B2B and CRM integration.

The satisfaction of Zigosoft customers is an important matter in the business politics of their company.

Zigosoft Solutions and services in the field of communication networks
- Designing and implementing LAN (data/voice).
- Technical Assistance desktop and remote.
- Helpdesk.
- Specialized consulting.
- Solutions and services in the field of WAN (data/voice)

ZIGOSOFT offers his partners full services of contact center and call center

The technology used is the latest: VOIP, ACD, CTI and permits call routing, call distribution, call tracking, personalized reports, utilization of all integrated comunication channels: phone, email, fax, web.

Using automated call distribution, the calls are distributed efficiently, depending on the operators abilities.

Computer Telephony Integration allows us to generate real time reports as well as a great system flexibility.

The usage of this technologies implies lower costs and decreasing the waiting times.

Zigosoft's team is made of well trained operators, highly motivated and customer orientated, ensuring the success of a long term relation between you and your customers.

The technical support is ensured by their specialists, qualified to solve any potential problem that could threaten the performance of their services.


URL: http://www.zigosoft.com/ (View Site)

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Zigosoft Job Opportunities:
Zigosoft has 0 jobs.



Zigosoft Locations:

Zigosoft Romania
Zigosoft
Iasi, Romania

Phone: +40745209622


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Zigosoft record in Call Center Directory was last updated 2007-02-02

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