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Xtent

Description:
An efficient Business Process Outsourcing (BPO) company is a seamless arm of its customers and operates as an extension of their business processes. Invisible in its workings, it continuously develops capabilities to fulfill its client's outsourcing needs for delivering consistent results; represented in Xtent's very name - Xtent, for 'Extended Enterprise'.

Xtent is a US$ 20 million, 'Global BPO Solutions' company. Xtent offers their customers a range of onsite, offshore and global delivery models. Xtent's Global Fulfillment Model offers customers the flexibility of multiple sites networked across USA, UK and India for a single point SLA management framework, multi-skilled and multi-lingual (English, French, German, and Spanish) agents and enhanced business continuity.

Accentuated by a cross-border management team with a combined experience of over 100+ years in customer service, fulfillment services, direct marketing and International Outsourcing, Xtent works with proven set of global best practices that ensure 'Enhanced Experience' through reliable processes in technology, human resources and operations management.

Xtent's onshore transition and account management enables effective migration of processes with a focus on maintaining and enhancing the Key Performance Indicators. Supporting this, is a Customer-account based organizational structure providing a single point ownership for each Customer process/program.

Xtent is not just about contact centers, our 'Global BPO Solutions' offer a Coordinated & Integrated solution to Xtent customers, thus enhancing the overall value of the transaction, at each stage of customer interaction.


URL: http://www.valdel-xtent.com/ (View Site)

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Xtent Job Opportunities:
Xtent has 0 jobs.



Xtent Locations:

Xtent India
Valdel Xtent Global Services
Research Center - II,
2nd Floor, 82, EPIP Area
Whitefield,
Bangalore - 560 066, India

Phone: +91 80 4152 0000
Fax: +91 80 4152 0066


Xtent UK
Harrington Dock
Liverpool, L70 1AX
United Kingdom

Phone: +44 (0) 151 708 8141