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Xsolus

Description:
Xsolus Corporation is an Outsourcing Technology and Services company with offices in Canada, Hong Kong, and the Philippines. Their Information Technology capabilities, including distributed application development, VoIP, and integration, differentiate Xsolus from their competition.

Xsolus Corp takes all the confusion out of Outsourcing for you. Through their extensive contacts in the Philippines Contact Center industry, Xsolus will find the right solution for your business.

Xsolus knows the challenges facing a company in the decision to outsource. We operate our own Contact Center and have faced the challenges head-on!

They at Xsolus believe in constant innovation and continual audit of performance. If their Outsourcing Solutions aren’t consistently providing added-value to your organization on a monthly basis, they haven’t earned your business.

Whether your company is looking to reduce costs on its current Contact Center Operation, drive sales objectives, or improve its Customer Relationship Service, ask Xsolus how we can help you reach your goals.

XSOLUS currently operates a call center dedicated to servicing their clients in English. Their inbound/outbound call center services include order taking, marketing, infomercial and direct response support, help desk services, overflow call management, and general customer service support. Each of their call center services provides businesses with industry leading telephone or web-based customer support solutions for a fraction of the cost of maintaining a call center of your own.

All XSOLUS inbound call center agents must successfully complete a rigorous training program and a Sales and Customer Service Certification Course prior to proceeding to client-specific training. Agents also receive on-going "refresher" call center training to identify and remedy issues drawn from daily quality-control account testing. Our record in the business is testament to our attention to quality customer service reps.

XSOLUS inbound/outbound call center services and quality agents provide companies with results they can't ignore: Increased efficiencies and significant cost savings; Access to a large pool of educated call center agents; Thorough and focused training on your business; A dedicated quality assurance process consisting of daily monitoring of each agent's sales and customer service performance; Enhanced reporting capabilities


URL: http://www.xsolus.com/ (View Site)

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Xsolus Job Opportunities:
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Xsolus Locations:

Xsolus Canada
Xsolus

157 Adelaide St. West
Suite 162
Toronto, ON
Canada
M5H 4E7

Phone: 1-416-628-7099
Fax: 1-416-352-5574



Xsolus Cebu
Xsolus
2/F 90 General Maxilom Avenue
Cebu City 6000
Philippines

Phone: +63-32-253-0337
Fax: +63-32-253-0337