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Call Center Directory > Call Center Companies
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Xceed
Xceed
Description:
Xceed Contact Center is the largest and most sophisticated Contact Center in the southern Mediterranean region. Xceed is an Egyptian-based provider of integrated customer contact solutions to commercial and government clients worldwide.
Locally Xceed is the IT arm of Telecom Egypt and provides customer contact solutions to its 8.3 million customers. In that capacity, Xceed has incorporated the finest technology systems to optimize, live inbound and outbound call handling, as well as automated customer support applications.
In addition, Xceed has recruited the best contact center management talent in Egypt and used the services of various specialized European consultants to hire the most professional, well-educated, and dedicated contact center agents available in the Egyptian market. Xceed search for the perfect balance of Xceed management and staff was carried out in order to guarantee the quality-focused corporate culture necessary to operate a world-class center that meets their world-class standards.
URL:
http://www.xceedcc.com/ (View
Site)
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Xceed Job Opportunities:
Xceed has 17 jobs.
Your challenge will be:
-Interface with potential clients as well as internal departments to assure proper flow of the sales cycle starting from initiation till contract finalization
-Manage offici ...
Your challenge will be:
-Create and maintain internal communication channels for a headcount of 1000+ employees.
-Content management for the Xceed portal and internal newsletters.
-Plan and organ ...
Your challenge will be:
-Develop and implement creative training programs, plans, activities and services to meet training and development needs.
You are expected to have:
-1-3 years experience ...
Your challenge will be:
-Plan, direct and coordinate activities of designated projects to ensure that goals or objectives of project are accomplished within prescribed time frame, budget and client's ...
Your challenge will be:
-Monitor, test and troubleshoot network hardware and software problems, recommend and schedule repairs to maintain network integrity
-Evaluate, design, troubleshoot, upgrade ...
Your challenge will be:
-Design, specify, configure, monitor, analyze and maintain local and wide area networks hardware, software and telecommunications services such as IVR & CTI servers, routers, ...
Your challenge will be:
-Configure, troubleshoot, backup, script and develop CTI application
-Utilize CTI to meet requirements and service levels
-Deploy system patches and upgrades
You are e ...
Your challenge will be:
-Supervise, Monitor, analyze, and maintain enterprise voice & data networking to ensure a stable environment.
You are expected to have:
-B.Sc. of Engineering or Computer ...
Your challenge will be:
-Manage specific Contact Center account operation using different technology systems and ensure quality service to the highest standards
-Responsible for account performance ...
Your challenge will be:
-Plan, direct, and coordinate contact center outbound activities including telemarketing, telesales, lead generation, data enrichment, campaigns, etc… to achieve both co ...
Your challenge will be:
-Make sales calls to acquire new customers, sell products and services and generate leads over the phone in Europe and USA
You are expected to have:
-Fluent French, prefe ...
Your challenge will be:
-Provide integrated customer contact services using the latest technology.
You are expected to have:
-Fluency with native accent in one of the following languages: Englis ...
Your challenge will be:
-Proactively work with the customer to provide planning and ongoing support for Oracle Applications, Database or Application Server installations
-Installation, upgrade, imp ...
Your challenge will be:
-Provide quality technical support to identify breakdowns or problems encountered by customers using technical expertise, procedures and diagnostic methodologies
You are e ...
Your challenge will be:
-Organize, optimize and manage technical support teams / activities according to quality standards
You are expected to have:
-BSc. in Engineering or Computer Science, MS ...
Your challenge will be:
-Assess and identify training needs, and organize the logistical aspects to create technical/non-technical training programs
You are expected to have:
-Bachelor’s d ...
Your challenge will be:
-Manage client relation throughout project implementation to execution and follow up
-Develop creative customer focused solution concepts
-Act as the focal point with th ...
Xceed Locations:
Xceed Egypt
Km 28 Pyramids Smart Village, Cairo/Alex Road, Egypt
Tel: +202-7763000
Fax: +202-7763001
Comments: (0)
Xceed record in Call Center Directory
was last updated
2006-12-02
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