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Transcosmos Logicall

Description:
Logicall, Incorporated specializes in providing primarily outbound and inbound outsourced customer management solutions and services with the emphasis on technical support and customer service. At LOGICALL, we create and manage bespoke, flexible and professional outsourced solutions designed to fit your own requirements. Customized solutions allow extensive savings and increased revenue.

They provide communication tailored to your needs. Their clients can choose from a variety of services through the following channels: voice, email, or Web support.

LOGICALL provides an array of sophisticated customer contact management solutions, both inbound and outbound, to Fortune 500 companies throughout the world, which belong to the following industries:

> Financial Services
> Technology
>Communications
>Insurance (life and non-life)
> Healthcare and Medical Services
>Transportation and leisure
Our service solutions are tailored and designed to fit the clients' needs. Customized solutions allow extensive savings and increased revenue.


Call Center Services

LOGICALL operates 24 hours a day, 7 days a week. Our typical range of service solutions are outlined as follows:
Inbound Teleservices (Call Handling)

> Customer Service / Customer Care
> Technical Support Services
> Service Fulfillment
> Inquiries Requests / Complaints Handling
> Order Taking / Message Handling
> Reservations/ Authorizations
> Loyalty/ Rewards
> Dealer Locators
> Data Entry / Collection

Outbound Teleservices (Call Making)

> Telemarketing
> Lead Generation
> Marketing Research
> Outbound B2B surveys, and a full range of high-quality, low-cost E-mail Response and Quality Assurance Services
> Bills Delivery and Collection programs
> Anti-attrition/ Reactivation of Accounts
> Announcements/Advisory/Call/Message Dunning
> Product/Service Fulfillment through Delivery Services
> Other marketing promos customized based on client needs
> Our clients can choose from a variety of services through the following channels: voice, email, or Web support

Value Added Services

> Back Office Work
> Payment and Claims Processing
> Accounting and Financial Systems Management
> Call Center Solutions
>Web-enabled Customer Relationship Management Services
> Web-enabled Technical Helpdesk
> Database Management
> Accounts Development

URL: http://www.transcosmoslogicall.com/ (View Site)

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Transcosmos Logicall Job Opportunities:
Transcosmos Logicall has 0 jobs.



Transcosmos Logicall Locations:

Quezon City |