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Call Center Directory > Call Center Companies
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Touch Asia Contact Solutions, Inc.
Touch Asia Contact Solutions, Inc.
Touch Asia Contact Solutions, Inc.
Description:
With its unique business model, Touch Asia is a total contact center and outsourcing business solutions provider. Touch Asia core competence lies in providing connectivity services and applications, in addition to contact center facilities management and solutions. Touch Asia telecom network and infrastructure is engineered to have redundant connectivity between Touch Asia's US and Philippine offices. The facilities in Los Angeles, California provide the capability to have multiple routes for long distance calls, and to manage toll-free and local access number call routing to the Manila site. Moreover, Touch Asia's network infrastructure uses several major high-capacity fiber optic cable systems to and from the United States which makes it one of the reliable and fully-redundant providers in the Philippines today.
Touch Asia contact centers have state-of–the-art facilities that enable us to support our clients' operations via several options: voice, e-mail, instant message, chat, web-based application support, and video. Touch Asia combines a reliable system of Customer Relations Management, Workforce Management, and Quality Assurance utilities which allows us to design and plan effectively the kind of support and service to be provided to our customers according to their specific individual needs. Touch Asia offers real time monitoring and a host of other tools and facilities which our customers can utilize in order to measure the performance of our agents and better manage the quality of clients' business operations.
URL:
http://www.touchasia.com (View
Site)
Hits:
20123
Touch Asia Contact Solutions, Inc. Job Opportunities:
Touch Asia Contact Solutions, Inc. has 5 jobs.
The CSA will handle contact services for our American
and British clients.
• Related work experience in customer service oriented
industry will be an advantage
• One must be ...
The On-line tutor will teach American High school and
College students on-line thru a special program.
• Graduates of the following areas of study:
- Accounting
- Econom ...
The CCAs will handle contact services for our American and Australian clients.
Related work experience in a call center is an advantage but not required
One must be customer-centric, attentive to ...
The candidate must possess at least a Bachelor's/College Degree in Computer Science/Information Technology or equivalent
Has at least six months experience in professional software development
Adept ...
Start the year right with Touch Asia Philippines
Call Center Associates
The CCAs will handle contact services for our american and australian clients
Related work experience in a call center is a ...
Touch Asia Contact Solutions, Inc. Locations:
Touch Asia Contact Solutions, Inc. California
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Touch Asia Contact Solutions, Inc. Cebu
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Touch Asia Contact Solutions, Inc. Makati
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Comments: (0)
i was employed in this company for more than a year. there's only on thing i can say. everything really sucks. no regularazation that will be offered if you're an agent. benifits really isn't great and i haven't realized it until the time came that i dec
decided to let go. I'm currently employed in another call center which has really great benifits and give value to their employees. in Tou Asia, they don't even clean their carpets and you'll. I've been sick in the place for how many times. they keep on p
promising on something which cannot provide on time. Promising an agent that will lead to nothing. Team Leaders are very unprofessional. They will shout and yell at you if you've done something wrong even just small things... its a sort of favoritism...
they only have 1 client and if they'll be needing agents, they will hire but they'll be needing less hours then they'll be terminating those people who were at the bottom. correct me if i'm wrong. to those agents who left touch asia and to those who are c
currenlty employes, for sure you're suffering. over all rating from 1-5 and 1 is the lowest, i'll give them 1.
-cebu agent
i mean employed.... not (employes)
poor compensation!no benefits..u guys dont waste ur tym applying in this silly company!if the rating if from 1-5 and 5 is the highest they wouldnt even pass a 0!
If you happened to work there and your account is not FTI, sahod nyo P4500 lang .. nakaka bobo pa kasi verbatim.. trust me,sayang lang pagod nyo
isa pa may account sla dyan they sell magazine,scam po yang account na yan..kasi yong mga free item(cd player etc)hndi nakukuha ng customer..
good luck to this company...this is a scam company.they never pay or give their agents' last pay.
I was a TouchAsia agent for quiet some time;when I left the company for greener pasture(coz in TA it is a dessert) they didn't pay me with my last pay imaging 1 month? Ridiculous.
Touch Asia Contact Solutions, Inc. record in Call Center Directory
was last updated
2006-12-01
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