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The Support Group (TSG)

Description:
They at TSG believe in the organization wide mantra of "Quality Drives Performance"

TSG is always striving to set new standards for quality by maintaining the perfect balance of world class technological resources, best systems and a highly professional team to run them. TSG understands that nothing is more essential to ensure customer delight than quality.

» Mystery callers
» Recording
» Consumer surveys
» Barge-Ins
» Silent monitoring

TSG lays highest emphasis on the quality of customer interaction services. It has a sound procedure to monitor every call between its representative and valued customers.

They at TSG center completely relate to the importance of customer care needs. So the focus is on an incessant deliverance of world-class quality support through our highly professional support team and state of the art technology. This, in totality, enables you to soar in your business aspirations, as would your customers' optimism in you.

· Low cost on per-call / response basis

· 24/7 customer support services

· Reduced turnaround time

· Reduced time to market

· Excellent quality and consistency

· No extra infrastructure cost

· High-level of call pick-up / customer response

· Best of customer care professionals

· Highly systemized and professional style of working.

· Zero over-heads on customer response / activity with-in your organization.

· No cost over-runs; since the entire service will be operating on a fixed charge basis.

· No infrastructure requirements at your end; since the full call-center is owned and managed by us.

· Ready-to-start resources with absolute minimum setup time.

· Use of latest technology in telecommunications and customer-care.

· No extra manpower cost and involvement because of high turnover and tight domestic labor pools, it requires ongoing investment in recruitment, training, background checks and other human resources costs.

· The top 400 companies declare they currently outsource several business functions.

· Worldwide revenue for outsourcing will continue to grow at the rate of 15%. The user typically realizes cost savings of 60%.



URL: http://www.tsgcallcenter.com/ (View Site)

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The Support Group (TSG) Job Opportunities:
The Support Group (TSG) has 1 jobs.

Telemarketing Service Representatives (TSR’s)