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The Connection

Description:
The Connection® is an award-winning, US-based live operator inbound and outbound call center and service agency. For over 25 years, The Connection® have helped leading national corporations outsource their customer service and sales calls. The Connection® is proud to have repeatedly been rated by Customer Inter@ction Solutions® Magazine as one of the “Top 50” service agencies in the country. The Connection® have also recently been distinguished as an MVP (Marketing Via Telephone) Quality Award recipient. This honor is presented to the call centers that provide superior quality in the areas of company policies and procedures, customer service, technology, human resources, ergonomics and public image.

The Connection® fully automated, state-of-the-art call center equipment and custom software enables The Connection® to field thousands of calls daily for each client with a high degree of professionalism and customization. The Connection® have the capacity to handle over 100 million calls a year. This capacity provides our clients with the best of both worlds: superior quality, experience, and “hands on” service coupled with the advanced technical capabilities of the finest call centers in the country.

The Connection® specialize in sales with upsells, customer service, lead generation with surveys, e-mail response and Web-based call center services. The Connection® goal is to provide the highest level of world class call center service to their clients.


URL: http://www.the-connection.com/ (View Site)

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The Connection Job Opportunities:
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The Connection Locations:

The Connection Minnesota
11351 Rupp Drive
Burnsville, MN 55337
Phone: 952-948-5488
Fax: 952-948-5498

The Connection Nebraska
413 West Avenue
Holdrege, NE 68949
308-995-2400

The Connection New Mexico
609 South Canyon Street
Carlsbad, NM 88220
505-628-8877

410 Camino Oriente
Moriarty, NM 87035
505-832-0030