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Telamon

Description:
Telamon is your true one-stop shop for technology deployment and support as we become your outsourcing partner. The breadth and depth that Telamon offers is unmatched -- from solutions like Custom Assembly & Material Management, EFI&T, and Reverse Logistics for their carrier partners and OEMs, to Managed Broadband Services, CRM & Fulfillment services for their enterprise customers. More importantly, our 18 years of experience at four nationwide locations (plus one overseas) proves that Telamon has consistently adapted to meet our customers' needs.

Telamon provides Customer Relationship Management and Fulfillment solutions to end users on behalf of their Clients, handling customer interactions to support the entire customer life cycle — from discussing product features and order processing to customer service or technical support inquiries. Their CRM services are tightly integrated with Telamon's Fulfillment and Reverse Logistics Services, and provide their Clients a cohesive full spectrum of back office capabilities. Plus, Telamon’s web-based applications provide real-time visibility and extends their capabilities to your locations.

Telamon provides in-bound call handling for both consumer and business customers in a multi-channel Contact Center supporting all forms of customer interaction, including email, fax, Internet, telephone, IVR, web call back, web chat, and web page share. Telamon is a proven turnkey provider offering the following bilingual services:
> Product & Feature Inquiries
> Product/Service Order Management
> Technical Help Desk Support
> Customer Care and Warranty Services
> Web-based Scheduling and Dispatching
> Rebate Processing
> Returns Processing
> Shipping Status
> Billing Management
> Program Management


URL: http://www.telamon-corp.com/ (View Site)

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Telamon Job Opportunities:
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Telamon Locations:

Telamon United States
Telamon Corporation
1000 E. 116th Street
Carmel, IN 46032
USA

Phone: (317) 818-6888
800-788-6680