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Call Center Directory > Call Center Companies > Tecnovate eSolutions



Tecnovate eSolutions

Description:
Tecnovate eSolutions is a pioneer in Multilingual Offshore Business Process Outsourcing in India. Tecnovate is a high growth Centre of Excellence, providing an offshore hub for a full spectrum of Contact Centre Services, and BPO Services . Tecnovate today is proud of its proven expertise in delivering exceptional bottom-line impact to clients through its well-trained and highly qualified professionals.

Tecnovate has emerged as a high-end, BPO solutions partner, gaining in-depth experience by successfully servicing ebookers group, Europe's leading Online Travel Business and its group companies across 11 European countries in 9 different languages (English, French, German, Swiss, Dutch, Finnish, Swedish, Norwegian, and Spanish). With about 900 employees working under the leadership of an experienced Leadership Team, Tecnovate offers a high quality, cost effective and fully redundant multilingual BPO solution through a Proven Process Transition Methodology and a Tested Service Delivery Framework from its two 24/7 operational, state-of-the-art, fully established eBPO facilities.

Tecnovate offers a diverse set of integrated service offerings spanning multiple customer contact channels such as voice, email, and web. Their horizontal service offerings span multiple verticals such as:

These value offerings can be leveraged as an integrated solution or as stand alone services providing exceptional end-customer experience.

Contact Centre Services:
- Call and Response Center Services - Inbound and Outbound: Telesales, Telemarketing, Customer Service/ Support, Collections, Activations, Product Support, Lead Generations/Qualification, Database Updation, Loyalty Programme Administration.
- Email Management: Email Support, Email Sales
- Web Chat: 24x7 Web Chat Support
- Technical Helpdesks

BPO Services :
- Back office Administrative Services
Data Processing - Data Entry/Digitization, Product/ Package Details Entry, Content Entry/Creation
Rules based Processing - Claims Processing, Underwriting
Online Processing - Online Sales Processing, Online Transaction Processing
Reservation and Ticketing
Forms and Related Handling Services - Invoice Generation, Order Form Generation

- Finance and Accounting
Supplier Reconciliation
Bank Reconciliation(Accounts Payable, Accounts Receivable)


URL: http://www.tecnovate.co.in/ (View Site)

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Tecnovate eSolutions Job Opportunities:
Tecnovate eSolutions has 1 jobs.

Tecnovate Job Openings

Tecnovate offers an open, friendly work culture where communication flows from all directions. The emphasis is on an open door policy across all levels. Tecnovate is an employer of choice in India ...



Tecnovate eSolutions Locations:

Tecnovate eSolutions India
Tecnovate eSolutions

34, Okhla Phase-III,
New Delhi-110020
India

Tel: 91 11-51293100
Fax: 91 11-26332760


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Tecnovate eSolutions record in Call Center Directory was last updated 2007-01-18

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