Call Center Directory

Call Center Directory > Call Center Companies > Tecnovate eSolutions

Tecnovate eSolutions

Description:
Tecnovate eSolutions is a pioneer in Multilingual Offshore Business Process Outsourcing in India. Tecnovate is a high growth Centre of Excellence, providing an offshore hub for a full spectrum of Contact Centre Services, and BPO Services . Tecnovate today is proud of its proven expertise in delivering exceptional bottom-line impact to clients through its well-trained and highly qualified professionals.

Tecnovate has emerged as a high-end, BPO solutions partner, gaining in-depth experience by successfully servicing ebookers group, Europe's leading Online Travel Business and its group companies across 11 European countries in 9 different languages (English, French, German, Swiss, Dutch, Finnish, Swedish, Norwegian, and Spanish). With about 900 employees working under the leadership of an experienced Leadership Team, Tecnovate offers a high quality, cost effective and fully redundant multilingual BPO solution through a Proven Process Transition Methodology and a Tested Service Delivery Framework from its two 24/7 operational, state-of-the-art, fully established eBPO facilities.

Tecnovate offers a diverse set of integrated service offerings spanning multiple customer contact channels such as voice, email, and web. Their horizontal service offerings span multiple verticals such as:

These value offerings can be leveraged as an integrated solution or as stand alone services providing exceptional end-customer experience.

Contact Centre Services:
- Call and Response Center Services - Inbound and Outbound: Telesales, Telemarketing, Customer Service/ Support, Collections, Activations, Product Support, Lead Generations/Qualification, Database Updation, Loyalty Programme Administration.
- Email Management: Email Support, Email Sales
- Web Chat: 24x7 Web Chat Support
- Technical Helpdesks

BPO Services :
- Back office Administrative Services
Data Processing - Data Entry/Digitization, Product/ Package Details Entry, Content Entry/Creation
Rules based Processing - Claims Processing, Underwriting
Online Processing - Online Sales Processing, Online Transaction Processing
Reservation and Ticketing
Forms and Related Handling Services - Invoice Generation, Order Form Generation

- Finance and Accounting
Supplier Reconciliation
Bank Reconciliation(Accounts Payable, Accounts Receivable)


URL: http://www.tecnovate.co.in/ (View Site)

Hits: 2515

Rating: 0.00 (Rate Tecnovate eSolutions Site | View Comments)

Tecnovate eSolutions Job Opportunities:
Tecnovate eSolutions has 1 jobs.

Tecnovate Job Openings