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TELUS Contact Centre Solutions
TELUS Contact Centre Solutions
Description:
TELUS International Philippines, formerly known as Ambergris Solutions, is a pioneer in the global contact center outsourcing industry. Their agents talk the talk every single day - on behalf of some of the world's most sophisticated clients, delivering extraordinary customer service at extraordinary value.
TELUS™ contact centres provide a full range of cost-effective, high quality solutions for customer care, sales, technical support, market research and back-end work. Clients include companies in the utilities, high-tech, travel, hospitality, telecommunications and financial services industries.
TELUS has invested heavily in technology and human resources. They employ cutting-edge technology via a fully redundant, fully fibre-optical network. Their screening and training processes identify and develop agents with an exceptional customer-centric focus. Their agents are dynamic, think on their feet, and can quickly and effectively resolve customer inquiries. All of which underpins the TELUS commitment to clients: superior service quality and cost-effective delivery.
URL:
http://www.telusinternational.com.ph/ (View
Site)
Hits:
4740
Rating:
2.20 (Rate TELUS Contact Centre Solutions Site | View Comments)
TELUS Contact Centre Solutions Job Opportunities:
TELUS Contact Centre Solutions has 2 jobs.
Marketing Data Strategist (SQL)
(National Capital Reg - Taguig City)
Responsibilities:
* To translate the business needs and strategy into a well documented work request.
* assisting in alloca ...
Grow with one of Canada's best companies
Telus philippines is a multi-billion dollar, multinational Canadian telecommunications giant. Ambergris solutions is now Telus. We have an impressive list ...
TELUS Contact Centre Solutions Locations:
Philippines
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Comments: (35)
walang kwenta dito sa telus
ang hirap kumuha ng vl kahit regular employee ka na dapat close k ng tc mo
lalo na sa dial up account
me mga mayabang na agent at super baba ng sahod.....
malapit na ko umalis dito wahahhaha
pangit ba talaga dyan?
umalis ka ba diyan kung mahal mo sarili mo.
a place where no one would ever want to be in
may possibility po ba na kahit nakapasa ka na sa lahat ng processes nila, tapos sa pinakahuling process, pwede ka pa rin bumagsak?
Feeling ko nga ang baba ng Basic Pay nila ehh...
how much ba basic offer?
Samsung camcorder is the best account especially on weekends.
On weekends we are waiting for the Cx's to call us... we had no choice but to watch videos, play virtual boy on our PC, watch movies on youku ( no proxy ) listen to mp3 music... damn! very l
GREAT PEOPLE!lalo nasa xbox!but the mgnt.sucks as well as the salary
maganda sana, kase canadian company, but the salary is very low they just offer you Ph13,500 kahit may call center experience ka na...
LOVE the people!HATE everything!
Ok lang po ba dito magwork? Applicant kasi ako dito. Please I need honest to goodness comment. Thanks..
ok lang.13500 sa una.performance appraisal kung maganda perf mo, aabot ka ng 19k
Puwidi pu ba apply dini mga besaya katolad ko?
Knowing Canadian Culture I am not surprise about the salary but hey, Im sure it'll be less rigorous speaking with Canadians compared to Americans (speaking from experience) like other company Telus have the share of office politics.
13,500 is the basic fee for customer interaction associates (reps) and 25,000 for team managers (tc). There are 2 types of training. On your first week will be Comm Skills Training which lasts for a week and there's the client specs training which runs fo
i've applied here but pinaasa lang ako...:'(
Its not easy to pass the interviews, series of test like IQ, listening comprehension,basic computer, english comprehension & the final interview for the respective account but OH BOY it FEEL SO GOOD when you pass. The Future is Really Friendly. he he
walang kwenta ang management team ng CGE pero maganda sa TELUS lakas lang mangurakot ng isang OM sa CGE biglaan ang yaman kaya dapat ma lifestyle check (OM Jaime Ricasata)
ang baba naman ng offer dito, baka maliit din ang bayad sa kanila ng acct
Correct mababa nga and sahod dito kaya lang gusto ko yung account at yung client,,,,kaya tyaga lang ako.... sana taasan nila para sulit naman yung byahe ko na 1 and half hour 1 way.
May mga epal din pala dian noh. kalka ko sa IBM Daksh lang. Dun nga may mga TL daw na epal sabi ng friend ko sa eBay chat. Lapit na nga nilang abangan yung isang TL.
TELUS management should not only promote employee that has a good stats but also with good moral. Call center is boomign and soon you'll look after good people and not sip-sip.
To those who resigned here and wanted to go IBM Daksh, if you get there beware of these TL's Armie Dominges and Kristoffer Dakkis. Sumipsip ka lang para ok ka lagi if not..tsk tsk tsk
mababait tao d2 nice pero syempre ndi lahat, i've work here for 2 months, ok yung treatment nila especially if youre a newbie. isa lang kupal dito lalo na dun sa accnt na napuntahan q.. yung isang senior na TC. nag astang military nun wala na yung mga can
I dont know,, I like the account and clients ( mobility ) ECHO is something to else... upsell & mention benefits even if the client was upset and obviously not interested client care rep sounds like a noisy gong to there them.....>>>>>>>>
>>>> its just a feedback fr 1 of the client another thing TI stat is low because most of the time the client complain that they dont understand a thing of what the previous rep was talking about. fr a client's point of view.>>>>>>>
>>>>> when they are speaking with rep background is noisy and language on the background sounds foreign not English not French,,,, Rep is either rude or impatient and have hard time trying to express and explain things.
ok po ba magwork sa market market location nila?
hay naku sinabi mo pa! tama ka dyan bro...VL pahirapan talaga kasi ang OM ang magdedecide at gusto 1 agent lang per month! kumusta naman? eh right mo nga yun diba!
ayy sakit nga s ulo magleave dito mareresign nko! san b mganda magaply? hsbc?apac?convergys? adv nman dyan mga kberks.
try mo s Apac tol or Chase
baduy dito wag kayong magapply! HR sobrang disorganized paghihintayin kayo buong araw. ang baba pa ng offer. same lang kahit gaano katagal exp mo. olats to!
It's true mababa ang sweldo sabagay yung account ko madali & relax at first but lately toxic na rin,that's why i quit.VL is really a bullshit for you to expect.Around 10days VL ko donate ko sa OM ko na lang na mukhang wala ng dugo.Bye to telus forever...
i'm from the 5th floor (TXU acct) well, my colleagues are super kind. good luck on getting your 2k incentive though, you'll receive it in a couple of months after
I dont recommend working in Telus. Napaka walang professionalism mga tao dito. Yung isang sales coach na babalu, Raech yata ang name, akala mo mga tambay sa kanto ang kausap, laging nakasigaw. I dont mind losing my job kung kagaya niya ang makakasama ko.
TELUS Contact Centre Solutions record in Call Center Directory
was last updated
2008-01-02
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