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Telus Philippines
Telus Philippines
Telus Philippines
Description:
Telus Philippines, formerly known as Ambergris Solutions, is a pioneer in the global contact center outsourcing industry. Their agents talk the talk every single day - on behalf of some of the world's most sophisticated clients, delivering extraordinary customer service at extraordinary value.
Telus Philippines provide a full range of cost-effective, high quality solutions for customer care, sales, technical support, market research and back-end work. Clients include companies in the utilities, high-tech, travel, hospitality, telecommunications and financial services industries.
Telus Philippines has invested heavily in technology and human resources. They employ cutting-edge technology via a fully redundant, fully fibre-optical network. Their screening and training processes identify and develop agents with an exceptional customer-centric focus. Their agents are dynamic, think on their feet, and can quickly and effectively resolve customer inquiries. All of which underpins the TELUS commitment to clients: superior service quality and cost-effective delivery.
URL:
http://www.telusinternational.com.ph/ (View
Site)
Hits:
47559
Telus Philippines Job Opportunities:
Telus Philippines has 14 jobs.
Marketing Data Strategist (SQL)
(National Capital Reg - Taguig City)
Responsibilities:
* To translate the business needs and strategy into a well documented work request.
* assisting in alloca ...
RESPONSIBILITIES:
Develop and implement reporting strategies
Maintain existing reports and processes
Consult with end-users to help define new reporting requirements
Implement streamlined solution ...
RESPONSIBILITIES:
Performs end-to-end IT recruitment sourcing & activities
Performs encoding of information to the databank.
Provides updates on hiring requirements, status feedback to applicants, ...
Agents are responsible to do the following:
Provide resolutions to problems that users or players may encounter
Resolve issues through email support
Paid Queue – response within 18 hours
Unpaid ...
RESPONSIBILITIES:
This position involves generation of business leads and requires extensive research skills and strong outbound sales capabilities.
REQUIREMENTS:
Candidate must possess at l ...
RESPONSIBILITIES:
Answer general billing inquiries
Process minimal financial transactions & corrections (e.g. direct debit, cheques & other payment options)
Close account at the old address, and se ...
RESPONSIBILITIES:
Ensures that appropriate Operations schedules are designed, implemented, and released on time. Analyzes historical call arrival patterns, AHT performance, and all shrinkage f ...
Responsibilities:
You are responsible in receiving inbound calls and assist customers with their concerns of the tablet, Nook
Requirements:
Candidate must possess at least a Bachelo ...
CSR and TSR for eBook Account:You are responsible in receiving inbound calls and assist customers with their concerns of the tablet, Nook.
TSR for DSL Connection Account:Your primary role is to analy ...
CSR and TSR for eBook Account:You are responsible in receiving inbound calls and assist customers with their concerns of the tablet, Nook.
TSR for DSL Connection Account:Your primary role is to analy ...
Successful candidates will provide professional and efficient technical and customer support to one of the fastest growing software companies in the world. Account provides state-of-the-art Business E ...
CSRs & TSRs for TELUS Taguig
Responsibilities:
CSR for Telco Account:Your primary role is to handle all inbound queries and advocate resolutions to issues in a timely, accurate manner.
TSR fo ...
50 TSR Positions Available at TELUS Taguig Site w/ 15K SIGNING BONUS!
Responsibilities:
Your primary role is to analyze product and service requirements and develop positive solutions that are ...
Responsibilities:
Non Voice: Your primary role is to provide resolutions to problems that users or players may encounter, and to resolve issues through email & chat support.
Requirements:
HIG ...
Telus Philippines Locations:
Telus Ortigas
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Telus Cubao
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Telus Fort Bonifacio
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Comments: (0)
walang kwenta dito sa telus
ang hirap kumuha ng vl kahit regular employee ka na dapat close k ng tc mo
lalo na sa dial up account
me mga mayabang na agent at super baba ng sahod.....
malapit na ko umalis dito wahahhaha
pangit ba talaga dyan?
umalis ka ba diyan kung mahal mo sarili mo.
a place where no one would ever want to be in
may possibility po ba na kahit nakapasa ka na sa lahat ng processes nila, tapos sa pinakahuling process, pwede ka pa rin bumagsak?
Feeling ko nga ang baba ng Basic Pay nila ehh...
how much ba basic offer?
Samsung camcorder is the best account especially on weekends.
On weekends we are waiting for the Cx's to call us... we had no choice but to watch videos, play virtual boy on our PC, watch movies on youku ( no proxy ) listen to mp3 music... damn! very l
GREAT PEOPLE!lalo nasa xbox!but the mgnt.sucks as well as the salary
maganda sana, kase canadian company, but the salary is very low they just offer you Ph13,500 kahit may call center experience ka na...
LOVE the people!HATE everything!
Ok lang po ba dito magwork? Applicant kasi ako dito. Please I need honest to goodness comment. Thanks..
ok lang.13500 sa una.performance appraisal kung maganda perf mo, aabot ka ng 19k
Puwidi pu ba apply dini mga besaya katolad ko?
Knowing Canadian Culture I am not surprise about the salary but hey, Im sure it'll be less rigorous speaking with Canadians compared to Americans (speaking from experience) like other company Telus have the share of office politics.
13,500 is the basic fee for customer interaction associates (reps) and 25,000 for team managers (tc). There are 2 types of training. On your first week will be Comm Skills Training which lasts for a week and there's the client specs training which runs fo
i've applied here but pinaasa lang ako...:'(
Its not easy to pass the interviews, series of test like IQ, listening comprehension,basic computer, english comprehension & the final interview for the respective account but OH BOY it FEEL SO GOOD when you pass. The Future is Really Friendly. he he
walang kwenta ang management team ng CGE pero maganda sa TELUS lakas lang mangurakot ng isang OM sa CGE biglaan ang yaman kaya dapat ma lifestyle check (OM Jaime Ricasata)
ang baba naman ng offer dito, baka maliit din ang bayad sa kanila ng acct
Correct mababa nga and sahod dito kaya lang gusto ko yung account at yung client,,,,kaya tyaga lang ako.... sana taasan nila para sulit naman yung byahe ko na 1 and half hour 1 way.
May mga epal din pala dian noh. kalka ko sa IBM Daksh lang. Dun nga may mga TL daw na epal sabi ng friend ko sa eBay chat. Lapit na nga nilang abangan yung isang TL.
TELUS management should not only promote employee that has a good stats but also with good moral. Call center is boomign and soon you'll look after good people and not sip-sip.
To those who resigned here and wanted to go IBM Daksh, if you get there beware of these TL's Armie Dominges and Kristoffer Dakkis. Sumipsip ka lang para ok ka lagi if not..tsk tsk tsk
mababait tao d2 nice pero syempre ndi lahat, i've work here for 2 months, ok yung treatment nila especially if youre a newbie. isa lang kupal dito lalo na dun sa accnt na napuntahan q.. yung isang senior na TC. nag astang military nun wala na yung mga can
I dont know,, I like the account and clients ( mobility ) ECHO is something to else... upsell & mention benefits even if the client was upset and obviously not interested client care rep sounds like a noisy gong to there them.....>>>>>>>>
>>>> its just a feedback fr 1 of the client another thing TI stat is low because most of the time the client complain that they dont understand a thing of what the previous rep was talking about. fr a client's point of view.>>>>>>>
>>>>> when they are speaking with rep background is noisy and language on the background sounds foreign not English not French,,,, Rep is either rude or impatient and have hard time trying to express and explain things.
ok po ba magwork sa market market location nila?
hay naku sinabi mo pa! tama ka dyan bro...VL pahirapan talaga kasi ang OM ang magdedecide at gusto 1 agent lang per month! kumusta naman? eh right mo nga yun diba!
ayy sakit nga s ulo magleave dito mareresign nko! san b mganda magaply? hsbc?apac?convergys? adv nman dyan mga kberks.
try mo s Apac tol or Chase
baduy dito wag kayong magapply! HR sobrang disorganized paghihintayin kayo buong araw. ang baba pa ng offer. same lang kahit gaano katagal exp mo. olats to!
i'm from the 5th floor (TXU acct) well, my colleagues are super kind. good luck on getting your 2k incentive though, you'll receive it in a couple of months after
I dont recommend working in Telus. Napaka walang professionalism mga tao dito. Yung isang sales coach na babalu, Raech yata ang name, akala mo mga tambay sa kanto ang kausap, laging nakasigaw. I dont mind losing my job kung kagaya niya ang makakasama ko.
Telus Alltel sucks!!!!I've been here for 6 months now ANG PANGET AT PUNO NG PULITIKA DITO... Ginugutom mga rep dito even drinks bawal ipasok; para kang nagnakaw na sarili mo naman pera ung pinambili mo ng pagkain para lang ipasok ung drinks mo... Nakakasa
15k basic 2500 allowance not bad!!
i've been here for almost two years na. what i can say is that u need to earn ur increase in pay. mababa and starting 13,250.00 but every year we have appraisal so as an employee we need to work on it. and ang daming opportunities yun nga lng ang may kara
walang kwenta sa dito sa Telus lalo na sa Mobility!!Pinaka mahirap na account sa lahat!Billing,sales,troubleshooting samin lahat tapos ang sahod sobrang baba katumbas lang nang mag order taker nang Dominos!san ka naka kita nang sales 5pesos each tapos kap
Telus mobility account EOP is not followed even "Team Captains" do not follow them because they have good stats during their agent days doesnt mean they are really qualified If you will ask them about the product they will say call HELP DESK ,, kinda stup
ok naman sa telus, no ideal company naman tlaga I've been here sa TXU account for almost 3 years. halos lahat ng TC sa account na ito mababait bilang lang sa 5 daliri ang hindi.nakakapasok ka naman ng drinks. OA naman nung nagsabing hindi, yun nga lang f
Papasok ako sa Telus! mangungupal lang ako ng TC!! tangina ung mga OM pala jan puro corrupt ang alam, cguro ung mga incentives saka bonus for agents from clients ay sila lang ang gumagamit. kukupalin ko tlaga sila!
baba ng pay d2
puro jologs nman mga tao s telus cubao,
telus mobility very sales oriented account, nwawala customer service eh.. panget na tuloy image ng telus s canada + telus keeps on hiring agent who doesnt speak gud english!
san b mas ok d2, acs or apac?
basic pay? apac, wrking environment? apac, telus, people? apac, incentive? telus, culture? apac. ///// banckrut? ACS wahaha
telus cubao wala kwenta mga hr. kala mo madami aaply kasi madami tao-- mabagal lang pala cla magprocess kya naiipon. 7 hours ako naghintay mula typing test hanggang final intervw dhl namisplace nla applcaxn frm ko. tapos ndi ako pasado sa final dhl pangit
maganda dito kya lng may epal na tc... pg nag salita sobrang bastos gumagamit ng mga words na "tang ina mo!" " isak-sak nyo sa kukute nyo!"..walang iba kundi si tc kathleen mondonedo
nako wag na kayong mag-apply dito. ung account namen, 3 months na nireject ang lahat ng VL's hanggang june, ang ginawa ko inabsentan ko sila ng isang linggo.. hahahaha..
sobrang baet ng mga tao dito. un nga lang pahirapan ang baba kase ng sahod. at saka sobrang hirap mag-VL. eh karapatan ng mga employees un dba?
Hay sa ngayon namomoblema ako kasi sa DA kami (new account) tapos dapat may 11 training namin,tapos bigalng sbi may 18 tapos kanina tumawag ako sbi nila baka sa june na kami ang gulo nakapirma na nga kami ng contract sa telus hay sna naman wag ganito ang
for proespective TSRs:
Starting: 13250
+ non taxable meal allowance = 60p/day worked
+ non taxable rice = 34p/day worked
+ non taxable allowance = 22/day worked
+tech skill premium = 1k/month
+night differential (10pm - 6 am)
+ 500 globe load/month
ohh? pina aasa ka lang?
OO PARANG GANUN NA NGA MAPAPAASA KA..TAPOS MAY JOB OFFER NA PIPIRMA KA NG CONTRACT TAPOS BGY TRAINING KASO UNG TRAINING NAPOSTPONE KAIS SBI NILA JUNE PA START NG TRAINING KMSTA NAMAN BUKAS JUNE NA WALA PARING COL..
ACTUALLY TUMWAG PA SILA NA KUNG GANUN I
walang kwenta tlga d2 promise...
haay..comments niyo plang natotoxic nko. gusto ko sna magwork while waitng 4 board results...pero parang ayko na ata.
JayR Dfs account. hE is so G A Y
WELCOME MYSELF IN TELUS
ok naman sa telus..di ko maintindihan kung bakit may floating status issue..dapat wala na yan..avail kung avail...
me alam ba kayo non voice within ortigas?
magkakaroon ba talaga telus sa Imus Cavite?
pwede poh b OJT d2..TSR sna gusto q..i'm taking up computer eng'g..turning 5th year this coming june..
Telus Philippines record in Call Center Directory
was last updated
2011-12-19
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