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Sutherland Global Services
Sutherland Global Services
Description:
Sutherland Global Services is a leading Business Process Outsourcing (BPO) company with nearly twenty years of experience in the customer management space. Since 1986, some of the world’s most respected companies have depended on Sutherland to manage various aspects of their customer operations. By taking advantage of Sutherland’s domain knowledge, quality processes and global delivery options, clients are able to dramatically improve their sales, marketing and customer support results while remaining focused on their core competencies.
Sutherland offers an end-to-end set of contact center and back-office outsourcing services that clients can choose to implement in either an integrated or stand-alone manner. Currently, Sutherland owns and operates multiple delivery centers across the United States, Canada, India and the Philippines.
Sutherland Global Services is a privately-held company with headquarters in the United States.
URL:
http://www.suth.com (View
Site)
Hits:
36486
Rating:
2.37 (Rate Sutherland Global Services Site | View Comments)
Sutherland Global Services Job Opportunities:
Sutherland Global Services has 6 jobs.
The representative would handle incoming customer service inquiries and problems via the telephone; recording consistent problem areas with the intent of providing customer satisfaction and retention. ...
The Help Desk Support Technician is responsible for answering/placing technical support calls from/for our clients’ customers and providing Level 1 technical assistance to the end user on applications ...
As a Sutherland Sales Representative, you will be responsible for
Developing and growing customer relationships for technology services
Communicating important information to the customers on prom ...
Sutherlander Customer Service Representatives
Qualifications:
Fluent in written and spken American English
6+ months successful sales experience or customer service experience
2+ years college/uni ...
Sutherland Global Services, the leading provider of Business Process Outsourcing solution around the globe. Join Sutherland Global Services and be an Outbound Customer Service Representative
Quali ...
Sutherland Phillippines has defined and advanced BPO industry since 1986. Come talk to us and work with the best
Senior Program Managers
(Locations: Clark, Camarines Sur and Davao City)
Candidat ...
Sutherland Global Services Locations:
Sutherland Global Services Canada
Sutherland Global Services
71 Old Garden River
Sault Ste. Marie
Ontario P6B 5A5
CANADA
Sutherland Global Services India
Sutherland Global Services
Tidel Park
#4, Canal Bank Road
Chennai Taramani
INDIA
Sutherland Global Services Makati
Sutherland Global Services
Export Bank Plaza 25th floor
Chino Roces Corner, Gil Puyat Avenue
Metro Manila Makati City
1200 PHILIPPINES
Phone: 7593691
Sutherland Global Services New York
Sutherland Global Services
1160 Pittsford-Victor Rd.
Pittsford New York
14534 zUSA
Sutherland Global Services Pampanga
Sutherland Global Services
3rd Floor Nepo Mall
Angeles City Pampanga
Philippines
Sutherland Global Services Philippines
Sutherland Global Services
The Plaza Building, Berthaphil II
Jose Abad Avenue, Special Economic Zone
Clark Field, Pampanga
Philippines
Sutherland Global Services Virginia
Sutherland Global Services
2809 South Lynnhaven Rd.
Reflections 1, Suite 250
Virginia Beach
Virginia 23452
USA
Comments: (118)
needs improvrement.
haay... sayang ang panahon mo dito... they tell you that you will be getting this and that but false promises lang.
need to get rid of rob bene gwca001 supervisor at sault ste marie ontario.
He known no tech, fakes his french for gateway computers, cusomter care canada. thinks hes rocky..not a good hire for moral and respect type of guy
hot head, sutherland goofed he
the hr people are so unprofessional don't apply here!
bulok! dapat na magsara
bulok ang management. etel rules
I was told you could apply online. But, I can't seem to find any trace of an online application on their website. Any ideas would be helpful since the bulding is really far away.
Stupid company..the hr are not nice and unprofessional....and their finalinterviewer doesn't know what's professionalism means...imagine 2 am and sched nf final 1 am nandun tapos 4aM na nainterview tapos wala yung papel ng hr na finorward sa kanya..kamote
sad to say...they don't review or even bother to know their employees background. they even hire a person who loves to make gossip and make fun of other employees... try to make some character investigation before you hire a specific person, don't make pr
OK sa sutherland
Masaya at satisfied nman ako
saka marami silang ginagawa para maging happy mga employess..they listen at sobrang concern sila na tama sinasahod ng mga employess
employees
ok ang mga superiors at dami opportunities
i love SGS
if you plan to apply to bigger call centers, apply here. Good training ground.
wala akong alam sa company
where can i file my online application.. am at baguio city and have no other way of sending my resume
HR PEOPLE WERE SO UNPROFESSIONAL,WHEN I WENT THERE TO PASS MY RESUME IMAGINE I ARRRIVED AT 10:0O IN THE MORNING AND GOT INTERVIEWED NEARLY 3;00 NOON.THE REASON WHY?BECAUSE MY RESUME GOT LOST.THOSE PEOPLE WERE SOOO STUPID ,AND WHEN I HAD MY FINAL INTERVIEW
if you want to apply online in sutherland, go to ph.jobstreet.com tpos tignan mo, dami post na job ang sutherland dun, dun ka nalang apply. pampanga and makati ang locations nila. try it.
matagal sahod..minsan delay
hi in alvin, quality controller here in manila-based bpo (officetiger phil. corp.) im interested in the position of quality specialist, i have an email ct_agb@yahoo.com, or 09272258531. hope to hear from you soon.
heard from someone na 13,200 lang basic? ich. cheap naman. tpos wala daw contract signing before training starts and allowance ka lang at that time for a measly 134php?! may butal pang 4 pesos! is this true? o hukay lang nakausap namin?
sa pampanga yung nakausap ko na nag-apply. ni d man lang niya alam yung perks. do they keep newly hired people in the dark? for the sake na may tauhan? or tanga lang yung nag-apply?
Where is your recruitment office in DAVAO CIty.
People in this company don respect other people's time. sobrang unprofessional ng mga nasa HR at bastos ang GM nila na si Ric Dacanay.
Sutherland is good. Why did i say so? Most of the good clients or big company were here. McAfee, Symantec, Bell, Microsoft and lot more. However the management itself was not good enough or i may say the HR. They were acting like they own sutherland that'
sutherland is a very good company. It just needs more intensive training for leaders and HRs themselves....go go sutherland!!!more way to go
sutkerland is a kool company to work for.. If u r searching for a challenging career, This is the place..
This is the best company which i ever had...
Poor and doesnt know how to keep their promises to their trainees!
Im Marbe Abayan, I just wanna let you know that I will not continue anymore my product training in youre company as Im already hired by other company. Thanks!
I'VE HEARD THAT SUTHERLAND IS SOON COMING IN BICOL...COULD I POSSIBLY APPLY HERE IN MAKATI AND BE RELOCATED IN BICOL?
not a good company, and that is a view from the West, too many inter company relationships at a very high cost to those who really care and find themselves used. Family and everything suffer because of the time taken fro them by that company
hi check your trainee named doris dawn dave from davao city. she tells everyone that your company is the most unorganized.
Karl, a recruiter, rocks... very professional, kind, generous, and hardworking..
Nag job fair sila dito sa iloilo at sabi nila babalik on the next day pero hindi sila bumalik.Their company was fake.Unprofessional!
Not a good company, If you think you can survive on food vouchers (CLARK)
Sutherland management sucks! Even our account, BLOCKBUSTER is in deep shit! Theyre no good in handling their employee. Especially, theres a favoritism.
-Krisen Canlas
matutuloy ba talaga ang sutherland sa DAVAO?.. im still waiting for their call
SUTH needs more work on the management side. Indians should be more flexible and proactive, filipinos work differently, so they need to address that.
Guys, matutuloy ang Davao site. Had a delay with permits with constructions tapos may nagkalat na hndi na daw mtutuloy - false yun. Just had an email from their management recruiter in Makati, Ryan Llonora, talked to him already. His email, Ryan_Llonora
it doesnt matter how much shitty news we heared about suth to be put up in davao...
patently, its already up and going...
coz, i, being a part of the wave one is now here in the city form clark (training).we're going live 2 weeks form now...
now, where
the company is really messed-up. Including the personnels... I hate to say this but i will never encourage anybody to apply in suth. from application,hiring,security,production,promotion,budget, compensations... name it... magulo lahat... Politics is eat
i worked for sutherland-makati for almost a year. most of the people I met are nice. madami problema kasi HR dept nila walang organisasyon. maganda ang client. ang management ang may problema. siguro kung maiimprove lang ang management, magiging maganda s
I am part of Wave 1 - Davao.. I still love working in Sutherland.. Being my first time in call center industry, I will never exchange the experiences I made over the past 6 months.. Though, people from HR are so dumb.. They work unprofessionaly.. We want
I agree with you all, a useless company, they do not respect your time your family, promotion well lets just say you have to work really hard! not worth it if you have good values and espicially if you are married, really the distruction of family life su
An unbiased comment from an employee who worked with this company from the time it was established till its expansion. Sutherland (the company itself), is a good company compared to other BPOs in the Philippines, Initially they gave us (Batch 1) good co
I have worked in this company for so long and you need to be a hard balled person so that you can survive. Every time your superiors feels that your a threat to their position, they try to do something to hinder your promotion. The sewat I have spoiled, t
mahirap m kontak yung trunkline #.. sana check nla walang kwenta nakaka badtrip lng.
At first i love working here, problema lang maarte yung PM ng NetSpend sobrang kupal. 1 absent is = 2 absent starting Dec 10, legal ba yun? Yung mga incentives namin hndi na binigay last year pa
ano ba kayo... kung di dumb ang HR eh di hindi kayo natanggap sa company na yan. hahahaha
I'm on training now at Sutherland Davao... When I was hired the HR where really good except for that trying hard guy.. That's it... I hope HR's here are compassionate.
Sutherland is great and not like previous mos they have been improving their conmpany now and im happy with them also my batch mate....
i was interviewed na but unfortunately wala pa akong natatanggap na resulta. i asked the interviewer to inform me even if i fail or i pass and she agreed, pero bakit wala pa akong tawag na natatanggap?
Sutherland was a great place to work while i was in training ... immdeiately after training Sutherland was not so good. i actually hated it and felt pretty creeped out from the supervisers... no choice but to quit .. it was horrible
Mga GTI dito laging nag-lalaro ng billiards. Group sila kung gumawa ng isang computer.tanga sila baka hati-hati yung utak nila.kahit mag-isa sila e kaya nilang gawin yung maraming computers eh.tapos barkada break sila lagi.yung isa nga e, chubby na lalo p
I am yancy, I am going to apply at sutherland this comming feb. and hearing those comment makes me think twice.. Will I'll try my best..Malay mko matanggap? FOr experience...
THE THRUTH IS EVERY BPO SUCKS , WORK HARD,STUDY HARDER , GET OUT OF BPO
Mga GTI nila dito laging naglalaro ng billiards kaya ang tagal bago maayos yung mga network issues tapos barkada work sila, isang computer apat silang gagawa. tung isa, chubby na, lalu pang tumataba sa kakapetiks niya sa cafeteria...
its good that i already left this company.its not worth shit.im telling you.youll be ignored, left and hang out to dry.THIS IS HOW IT IS IN SUTHERLAND
suth is good but they dont keep their promises well to their poeple.. fed up of waiting.. HR in davao should be more good in hiring agents.. they're in to it just because of the quota.. doesn't know how to choose.. some joyce from HR is not good as well..
basic training pay is 200.. sabi.. 1 wk pa di pa rin ako tinatawagan. kulit..
bomba ing sutherland keng clark as in alang systema mga kurakot na admin!%^*()$*%()$&*%
WE HATE JOYCE OF DAVAO HR!! she's nice when you're still in training.. but when your in the ops, she's not gonna priotise you no more.. she gets amnesia all of a sudden.. she's so hypocrite.. she's a nobody coz she's not really good!! she's even looks lik
hay nextwik palang mi magaaply sa clark kya no idea aqo sa mga pinagsasabi nio, ejejej gudluck skin,,,,,karen joson gudluck pala sau!!!! judz!!!
Sutherland is the fastest growing BPO, lahat ng call centers are downsizing, accounts are not stable, in deparate need of applicants, etc. Karl of Recruitment works really hard to hire people...
I agree. I find the HR's very unprofessional. A friend of mine got beef from an HR when she accidentally slammed the door out of nervousness. I mean come on! We are professionals who are applying in yuor company not little kids you can throw you tantrums
i love you sgs ay mali pala seven eleven nalang buti pa doon nalalasing ako. gusto ko sa sgs kasi ang lilibog ng mga babae dito pumapatol kahit sa tsonggo. pero meron namang may taste minsan sa kabayo o giraffe nagpapapirat
all BPOs experience birth pains and inexperienced people wud not understand this of course. sutherland will come to a point where everything is organized already. give it a chance. as ive said all BPOs experience the same during start ups. i will still tr
love it here!!! the friendship and bonding... i do understand not everybody's happy with their experience here.. can't blame you guys.. its a matter of perception... But i do agree about those bitches tyring hard HR-- esp frnt desk feeling beauty kadiri n
the basic pay for the newbies and for those who already have call center experiences are all the same! san na ang justice?!?! and this is the only call center i knew na wala night differential! hahahah what a joke!
I just love Sutherland... they will develop your whole personality. From your inborn talents to your acquired leadership skills. Activities of HR Clark are well rounded. They really go for the enjoyment of the workforce in relation to their work environme
I enjoy being with my co-agent in INTUIT...although INTUIT is one of the nice account in sutherland but sorry to say this I did not enjoy working in SUTHERLAND CLARK!! DAMING DISPUTE SA SAHOD GRAVEH!!!
Palagi naman talagang FEELING at EPAL mga HR eh. Ambisiosang wala sa lugar, burara naman! Kung may makakasira sa reputation ng SGS, HR un!!!
Sutherland is not worth working for! Can you imagine, ang liit na nga ng basic tapos papaasahin ka sa mataas na allowance at non-taxable pa daw pro taxable pla?!? ano yun di ba? magsara na kayo!!
Michael was a great help tonight I am not the best when it comes to computors he made it simple for me thanks
false hopes lagi binibigay nila! liit pa ng sweldo! 14k lang basic namin keberesang me experience ka na! sa sweldo parang di namin maramdaman na me allowance! daeng dispute dito! pati mga tao kadispute-dispute! me om dito sinabihan ba naman kme na h
baba sahod!!!
well im actually a sutherlander based in makati and to those who had posted their comment here about the recruitment process of sutherland well eto lang masasabi ko.. the reason why they are sometimes not following the schedule interview (initial or fina
susubukan ko pa mag apply nyan, pero totoo na mukhang mahirap kausap hr nila dun, kahit may potensyal, ayaw nila, nag babase yata sa itsura ng applicant
sutherland hr maybe a bit unorganize i mean really! hear at sutherland pampanga clark. they really dont keep their words until you get to demanding for what you want from them, then they will act on it. the application process is hell it took me 10hrs to
I am a concerned guy, most especially for those who have not tried working and want to work at Sutherland Davao.
I was employed at Sutherland Davao in Tibungco TESDA. Process of hiring is usual as all of the other call centers. I may not be speaking fo
This company has a lot of issues.
1. Salary discrepancies
2. Admin/HR unprofessionalism
3. Promises of Free shuttle service to Tibungco but now you need pay it
4. No night shift differential when on training
5. Poor training classroom setting
6. Ind
hi r u accepting applicants hu r stil 1st yr college?
PM NG Isang account sa suth clark... empty can na.... kinain pa lahat ng pera... boyfriend indian aysus!!
Sutherland listed one contact number in Metro Manila and its 759-36-91 and after making an effort to call and contact them for business (not for a job interview), no one is answering their phone! For a call center, they do not even know how to answer thei
what are the current accounts here in Sutherland? I want to move but I want to get into a tech account
Apply na lang tayo sa IQOR mas maganda sistema nila dun...walang puli pulitika...fair cla kung magtrato
May 29th Well, i heeard they give out nice salary. Most of the people who are employed w/ paypal came from SPIRIT. If ever u encounter an ANA FERRER be careful of this mom. Daming iniwan na utang sa ACS. From the Trainer, Elevator Operator, co-agents & sa
6-1-2008 -- I had the worst application experience in this company(Makati office). I did a lot of information gathering before being called for the initial interview(after waiting 8 hours). 1. salary is at 13K w/ 5K allowances 2. Great trainers 3. Indian
Contesa De Leon of Clark site sucks!!!... Very unprofessional. She must be fired immediately... So that her 10,000 promises won't victim anyone again.
total waste of time! i resigned 9 months ago and up until now i haven't received my 13th month and back pay! when i asked why, hr didn't know what to answer. said makati branch is in charge. you're supposed to know that because that's included in your job
BAKIT KAYA PURO " BAD COMMENTS" ANG LUMALABAS SA SUTHERLAND? OUT OF 100%, 90% ARE BAD!! ANO BAYAN PARANG AYAW KONA ATA MAG WORK DITO!! DAAAh!!!! YOUR SO GAAY!!!
cross dressers rule suth sa clark mukang kabayo naman kau tikbalang, super politika d2 sipsep wins the game sa suth clark, looooow compensation pa ngeks
i find it so hard na mka adjust sa work dito kc after 2 weeks of training and 1 week on the floor, they're going to tell you na change assignment na ulit!
i wish mag-open din ang sutherland sa baguio, everybody likes cool working places hindi lang sa loob ng office, pati rin ang environment.
two choices lang, it's either ikaw ang masisindak nila, or sila na ang sisindakin mo which means advantage talaga ang paepal
I will be migrating in pampanga and was informed that sutherland is a good company to work with, im a bit discourage with the bad comments.....
stay away from its mcafee account esp. csr voice support!!! a$$h*le ang PM pati yung TL. inutil pa pareho! power-trippers! buti nalulunok nyo pa yung sweldo nyo!
Too bad the system of Sutherland Clark is really poor. Their fooling employees with their contract. And howcome we don't have the copy of the contract? aren't we suppose to have the other copy. Go Xyza!
NETSPEND
may forced labor dito
mandatory OT ika nga
sobrang irap mag file ng leave
la kwenta ung ops desk
kawawa empleyado dito!!!!
NETSPEND
sobrang qeuing dito
ANG BABA NG SAHOD!!!
SUTCH CLARK get ready for the labor complaint.
SUTH CLARK GET READY FOR THE LABOR COMPLAINT
bulok lahat dito..
amp wala wenta
Actually things have been better here in Suth, nabawasan na ang disputes, and naayos na nag payroll. It is a better company compared to SITEL, as long as you work hard, you will definitely have that growth that you want on your career. Politics, lahat ng
walang kwenta dito guys...if i were you hahanap nalang ako ng ibang company. bulok dito!!!!
Guys !! ok naman mag apply sa SUTH kasi malaki sweldo lalo na pag nasa tech support ka!! KASO wag kayong mag palagay sa SYMANTEC na account both PM at APM dyn mga bobo lalo na yang APM na yan si "sir"/madam IAN ... bading yan... may kasamahan ako na pinat
laging talo ang STH sa labor! bwahahah
Regular Employee ka tapos pag nag program transfer --- SALARY DECREASE! ano ba yan?! BAWAL YAN!!! DON'T APPLY HERE!!! Marami pang ibang BPO/call center na mas ok...
bagsak!
ALL SUTH HR especially HR-MAKATI.... Hay! UNORGANIZED! Hindi niyo naman alam yung LABOR LAW! you implement unfair labor practices!
Worst company, will hire any idiot off the street and promote them 2 days later to management
HR SO UNPROFESSIONAL AND INCOMPETENT... PLEASE HIRE FOR THOSE WHO ARE COMPETENT AND SMART...
nagiging OK lang ang SUTH pag dumarating si Dilip Velodi... PULITIKA! as always... maging SIP-SIP lang kung gusto ng promotion...
ang tagal ng thirteenth month pay namen!
Comment lang - if di man kayo naalala ng HR come on , try remembering thousands of different faces, tsaka if you have a thing for your managers tell them , madali kasi magsabi pag di mo kaharap, one thing a lot of comments say bobo mga taga SGS :) probabl
puro ka reklamo, ba't hindi ko icheck grammar to see, kung bakit nagkaganun ung nangyari sa employment mo sa sutherland.. may attitude problem ka pa.. i think they're having more problems with you than you do with them.. sigh. yan ang hirap sa maraming fi
I AM SEARCHING FOR SGS FEEDBACK SINCE I AM SCHEDULED FOR JOB OFFER TECH SUPPORT SENIOR PM. MOST ARE NEGATIVE EXPERIENCES WITH THE COMPANY. IS THERE SOMETHING WRONG WITH MANAGEMENT, HR OR THE WAY EXPECTATIONS ARE SETUP?
OMG.. nakakatakot namang mag-apply dito... wala bang comment about Sutherland naga?
Sutherland Global Services record in Call Center Directory
was last updated
2007-05-05
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