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Solutions 77, Inc

Description:
SIPI is a premiere outsourcing customer service center that creates competitive advantages through strong and enduring customer relationships. SIPI's ultimate goal is to help companies to acquire and maintain their customers in anyway to access the enterprise-through Contact Centers, Sales Reps, Field Service Reps and Self-service Channels.

SIPI provides complete customer service solutions and special project services. It is equipped with leading-edged technology with functionalities such as PABX, ACD, IVR, Web Chat, CTI, Predictive Dialer, Recorder, e-CRM Applications, Web Portals, Fax, E-mail and Unified Messaging.

Outsourced Special Projects
- Tele-sales/marketing (New, Cross-Sell, Up-sell products)
- Customer Inquiries (Product availability and price)
- Public Information Awareness/Dissemination/Inquiries
- Order Entry/Processing/Status Inquiries
- Technical Support/Helpdesk
- Returns/Claims processing
- Company Image buildup/Account Management
- Conduct Surveys
- Hotline Assistance/Emergency Services
- Reservations/Authorization

Other Services
- Data Entry/Transcription/Forms/Interactive Call processing
- Editing/Proofreading
- E-mail/Fax processing
- Sales Literature Request



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Solutions 77, Inc Job Opportunities:
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Solutions 77, Inc Locations:

Solutions 77, Inc Makati
Solutions 77, Inc.