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Sento

Description:
Sento Corporation specializes in Right ChannelingSM, a proven methodology designed to optimize customer contact solutions and ensure that companies make informed choices for multi-channel communication that support their business goals and customer expectations. Sento offer outsourced customer contact services designed to optimize the way companies interact with their customers to enhance brand loyalty, improve customer satisfaction, drive business initiatives and reduce service costs. Through their proprietary Customer Choice PlatformSM, Sento offer comprehensive professional services and customer interaction tools for customer acquisition, customer service and technical support. Companies can select communication channels from a range of integrated live support and web-enabled self-help applications that combine voice, chat, email and web forums.

Based in Salt Lake City, Utah, Sento operates five contact center facilities: three in the United States, one in France, and one in The Netherlands. In the fall of 2004, Sento acquired Xtrasource, Inc., which had operations in Raleigh, North Carolina, Enschede, The Netherlands, and Metz, France.

URL: http://www.sento.com/ (View Site)

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Sento Locations:

Sento France
9, rue Thomas Edison
B.P. 85001
57071 Metz Cedex 3
France
tél: +33 3 87 17 00 00
fax: +33 3 87 17 00 99

Sento Germany
Postfach 191349
14003 Berlin
Germany
tel: +49 (0) 6966 308 030

Sento New Mexico
505 Marquette NW
7th Floor
Albuquerque, NM 87102
tel: 505-998-9162
fax: 505-998-9162

Sento North Carolina
3645 Trust Drive
Raleigh, NC 27616
tel: 919.501.7500
fax: 919.501.7575

Sento Utah
420 E. South Temple
Suite 400
Salt Lake City UT 84111
tel: 801.431.9200
fax: 801.532.2173

Sento Wyoming
164 Yellow Creek Road
Evanston, WY 82930
tel: 307.789.9288
fax: 307.789.5079