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Radclyffe Solutions
Radclyffe Solutions
Radclyffe Solutions
Description:
Radclyffe Solutions is an outsourcing contact center that was created specifically to be a "best practices" model in the contact center industry.
- Inbound consumer services, customer service or technical support
- Alignment on World Class Service delivery, doing what is right, not necessarily what is easy
- Leveraging consumer, customer and client data by turning it into
mission-critical information with which to make strategic business decisions
- Focusing on contact quality as well as productivity
- Early adopters who are interested in benefiting from innovation
- Prospects who have high standards and expectations
Radclyffe Solutions boasts the highest team leader to representative ratio and has training consultants on staff who consistently train, coach and facilitate team leader and representative calibration sessions to ensure consistent call quality. Additionally, using The Radclyffe Group's proven instructional design methodology, clients’ product information is transformed into teachable learning material that ensures internalization of the information by representatives resulting in increased product accuracy and representative productivity.
Radclyffe Solutions needs to consistently deliver World Class Service to satisfy Radclyffe University's goals of creating a learning lab of the "best" in the industry, so we have a vested interest in making sure we have the latest technology, the best talent, integrated processes and outstanding leadership
URL:
http://www.radclyffesolutions.com/ (View
Site)
Hits:
1759
Radclyffe Solutions Job Opportunities:
Radclyffe Solutions has 0 jobs.
Radclyffe Solutions Locations:
Radclyffe Solutions New Jersey
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Radclyffe Solutions record in Call Center Directory
was last updated
2006-04-01
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