Qualfon Philippines

Call Center Directory > Call Center Companies > Qualfon Philippines

Description:
Qualfone Philippines is an enterprise with multinational presence which adapts fast and successfully to service with current impeccability all the interactions with your clients via different channels such as: telephone, web, fax, email, sms, and chat among others.

The company was formed in 1994 under the name Telemark Corporation.

Originally, Telemark provided only IVR services to an array of key clients and eventually expanded to billing, Call Center and SMS services as well. Our firm has always concentrated on providing the highest quality services at the most competitive pricing in the industry which became two competitive advantages that are allowing the company to expand further.

Based on previous successes, in 2002, Telemark created Qualfon to provide new offers and services specifically business process outsourcing like: customer service, tech support, collections, lead generation and back office support via multiple channels like: voice, fax, chat, email, web, paper and SMS.

Today the Group is still privately held with it\'s shareholders operating most of the companies. The Group has direct or indirect presence in almost every country in the American Continent through one or more of it’s subsidiaries and just recently expanded to Asia in Philippines.

Qualfon provides the following services:

- Inbound or outbound live agent’s telephone contact management.

- Web, chat, e-mail, fax, paper or SMS inbound or outbound live or automated contact management.

- Inbound or outbound automated contact management IVR.

- Database creation, update and processing via live agents or automated via voice, fax, e-mail, chat, paper or SMS.

- Mail and Email production and delivery.

- Logistics\' coordination.

All services offered in Spanish, English or bilingual.

Technology:

- Avaya, Appex and pc based PBX, ACD and IVR systems with close to 5,000 ports.

- Servers with operating systems based on Unix, Linux, Novell, Microsoft and other.

- CMS and SQL based capturing and reporting tools using local, web based or Citrix ran applications locally or remotely allowing for voice and application monitoring and recording.

- TDMA, ISDN and VOIP voice protocols using point to point, open or VPN connections based on Cisco technology.

- Cisco based VPNs, Voice Gateways, Switches and Routers.

In general, flexible and adaptable technology to serve our client\'s needs with more than 1,800 seats and 3,000 total capacity.

URL: http://www.qualfon.com/ (View Site)

Hits: 19028

Qualfon Philippines Job Opportunities:
Qualfon Philippines has 3 jobs.

Compensation Staff-Cebu

Responsibilities: Generates Certificate of Employment of Active Employees on a regular basis. Reconciles the Payroll Dispute Report Prepares the monthly Payroll Expense Report Generates Tardy ...

Quality Assurance Analyst

Responsibilities: Evaluates agents at least 5 times a month Provides feedback and coaching for every evaluation Conducts Root Cause Analysis Develops action plans to address the root cause of ...

Project Implementation Specialist

Responsibilities: Coordinates all departments involved for a specific account for QUALFON. Drafts initial Scope of Work for accounts coming in for QUALFON. Communicates with client on updates of ...

Qualfon Philippines Locations:

Qualfon Philippines Cebu | Qualfon Dumaguete |

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is this a scam company?

I heard Qualfon is expanding. They are looking for more CSR/TSRs to fill in 1000+ seats.

Anyone as long as you're 18 years old and up can apply to Qualfon. They are not so strict in English as in... Don't worry! The exam is so so chicken... ^_^

No it's not honey. It is one of the fast rising contact center here. Yes they are expanding and next thing you'll know... it's gonna be like a mushroom everywhere. It's QUALFON not qualfone baby...

...so when will I know that they're going to have an hiring?

oh really?an employee from qualfon told me that your company is very strict in english..anyway,i hope you're right.

i've been working in qualfon for 7 months now....the worst call center on the face of earth!!!!

they are still hiring everyday and i think they cater 40 applicants a day. they conduct initial interviews for walk in applicants 2 or 3 pm everyday.

God! help me with this company... Job cant make my life better.

qualfone is the best call center ive been in,the pay might be the reason why EMPLOYEES has doubt on,however dont You know all GUYS that qualfone has the best environment EVER,GOOD FAMILY,GOOD SUPERVISORS,MENTORS,SHIFT MANAGERS,QAA,there the best they dont

best?? maybe u mean BEAST call center?? hhehe oh my qualfon sucks big time! they're not fair...so not fair...im a regular employee in qualfon yet the salary is so small...so den i resigned...better find something that's worth my time and effort..:)

balhin nalang mo tanan sa ETELECARE GLOBAL SOLUTIONS laishu pa mga ateh... pa assign dayon mo sa vonage cs hap... c u...

wats the real issue about this call center manjud???? nAglibog najud kOw.... cOz i need to have a job before class start...i don't like to ask my parents for the tuation fees....coz were so poor..... haller magtarong tAh unsa manjud?

gmai ra man ug emplyees ang qualfone!~ naa mani sa sky rise diba? pag etel nalang bitaw mo.. lingaw pa ;) dagko pa mu sweldo.. haha

waaa bati ni na kompanaya!

kahibaw mo, daghan kau na kabuan ang qualfon. mohatag cguro og increase pero naa pud mga condition. tihik pud kaau.

i think u guys got it wrong..it's already confirmed that qualfon will transfer to skyrise 3 and theyll be occupying 4 floors. that's y they need to fill in 1000+ seats. unfortunately for those who resigned coz theyre having stress n ther new accounts. lol

new qualfon cebu site... skyrise 3, qualfon building, lahug, it park, cebu city.

QUALFON EMPLOYEEEESSS! keep up the good work. . =) never mind all of these scornful people. a critical attitude is marked by a tendency to find and call attention to errors and flaws! Lol. .

dd2 ko gikan ron sa etel.. wa may au wui... tanan jud nga call center company.. kusog au motawag sa phone and mangrecruit but daghan au panghagbongon... so lolzzzzzzz

Qualfon Philippines record in Call Center Directory was last updated 2011-11-06

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