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Press 2

Description:
Press 2 is a partnership between Nicaraguan and European entrepreneurs, established for the purpose of providing high quality BPO services in the contact center and IT areas primarily to businesses in North America. The company is poised to leverage the high educational level and low labor costs in Nicaragua to establish globally competitive contact centers that provide attractive near-shore solutions to North American businesses.

Press 2 is funded by the Danish state and by private investors from Europe and Nicaragua. The management team, drawn from Europe, the US, India, and Nicaragua, has rich experience in the IT and outsourcing industry, as well as extensive industry-specific experience in healthcare, financials, consumer goods, real estate, and telecom.

The Press 2 team of experts in customer relationship management is committed to helping clients manage their customer interactions in the most professional, efficient, and cost-effective way. Their primary objectives are to:

- Improve service quality
- Enhance customer satisfaction
- Improve communication between their clients and their customers
- Lower costs for our clients

As a full service contact center, Press 2 offers a complete menu of services to its clients, including:

- Customer Acquisition and Sales
- Customer Care
- IT Services
- Technical Support
- Collections
- Appointments
- Global HR
- Polls & Surveys
- Data Processing
- Consulting


URL: http://www.presstwo.com/ (View Site)

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