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Personalized Communications

Description:
Personalized Communications has been serving a variety of clients and businesses for close to thirty years. Personalized Communications offers a 24 hour a day call center with the ability to personalize your businesses inbound call center needs. Offering a full range of flexible call center services tailored to your businesses style.

Personalized Communications pride in themselves and their commitment to impeccable customer service has pushed them to the cutting edge of the call center industry. With technology and highly skilled telecommunications professionals Personalized Communications is able to provide top notch attention to each and every one of their clients as well as your customers.

All of their call center staff and call center management staff complete thorough training prior to customer contact. Each must meet high standards of customer service and continue to meet the same standards during employment. Training is ongoing with periodic in-service training in customer service skills, technology related issues dealing with equipment used by each telecommunications specialist. Continued monitoring of calls made into their inbound call center is screened for quality assurance thusly assuring you of high quality customer care.

Personalized Communications operators and call center management staff enjoy longevity with Personalized Communications. Most of their staff has been with them for more than three years. Again this means your business gets committed highly skilled telecommunications specialists. Not transient employees, but consistent procedures and people to service your customers needs. People make the difference here at Personalized Communications with a staff large enough to serve corporate America or your small business with a personalized professional approach too telecommunication that is tailored to your specific needs.

Upgraded on a continual basis their computerized telephony equipment adds to our flexibility and ability to handle your businesses call center management needs by utilizing industry superior equipment they area able to deliver efficient call answering and order management services. All calls made into their inbound call center are recorded for quality control purposes virtually guaranteeing high quality control over their call center environment.

Personalized Communications technology offers Efficient call delivery through T-1 circuits providinig fast, clear, consistent call processing with the most up to date hardware and call center software.

Personalized Communications people are highly trained telecommunications professionals who they encourage to grow with them in ongoing education in the industry.

Personalized Communications Inc. has been honored with the exclusive 2006 Award of Excellence for the third consecutive year by the Association of TeleServices International (ATSI), the industry's largest trade association for providers of call center and telephone answering services.


URL: http://www.per-com.com/ (View Site)

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Personalized Communications Locations:

Personalized Communications Texas
Personalized Communications
Texas, USA

Phone: 1-800-317-4567