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One Touch Solutions

Description:
One Touch Solutions (OTS) was founded in Melbourne in January 2001 and started operations in May 2001. OTS has established itself to have a simple and dynamic business philosophy: build synergistic relationships which enable growth for their clients and themselves. It is imperative that their operations team works closely with the client to understand the critical parameters needed to enable quality service and performance. OTS has successfully executed a large number of voice based campaigns in Australia, UK and USA; these campaigns specialize in a range of call-centre services. OTS has successfully executed campaigns across industries such as Telecom and Energy.

With One Touch Solutions continued expansion, they have acquired a 220 seat state of the art facility in Collins Street, Melbourne. The facility is currently operating at a capacity of 100 seats. OTS has availability of trained call center agents with professional trainers on site to provide new recruits with the required skills to produce quality service or their clients.

One Touch Solutions differentiate themselves by their approach of involving the client in all stages of the campaign launch and management processs. One Touch Solutions ensure that they are second to none when it comes to technology and reporting processes.

One Touch Solutions founders and top management team have all got significant experience and have a strong educational background.

One Touch Solutions Vision is to be the 'best' call centre in Australia in terms of the value which they provide to their clients. One Touch Solutions aims to achieve this by their values which are : quality, service and innovation.

One Touch Solutions offers the following services:
- Customer Acquisition
- Debt Collection
- Customer ervice support centre operation
- Virtual office operation
- Field sales operation.


URL: http://www.1touchsolutions.com/ (View Site)

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One Touch Solutions Job Opportunities:
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One Touch Solutions Locations:

One Touch Solutions Australia
One Touch Solutions
Australia