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One 4 All

Description:
One 4 All was first established in 2001 by Anne Stichbury as an outsourcing contact centre. Whilst its primary focus is in Outbound contacts, it also has a training branch and is an Emergency Contact Centre for local authorities and tertiary institute. One 4 All also provides consultation services.

Their clients are as diverse as are their requirements. What doesn’t change though is the need to provide a consistently high standard of service, to be able to react quickly to our clients changing needs and to be able to promote their business in the best possible light. Another words “Ownership.”

Amongst their clients are Tertiary Institutes, Market Research Companies, Regional Councils, Fresh Produce Providers , Business Mentors, Real Estate, Private business and Fund Raising Charitie. Many of their clients are based overseas and a large percentage of their calls are to Australia. Distance is not an issue and charges to any overseas destination remains the same. One 4 All understands that their business relies on their credibility, they look for a long term relationship with their clients and that means at the minimum delivering on their promises. And that commitment has seen One 4 All retaining its clients and growing consistently.

One 4 All is situated in the Palmerston North City Council Building. At present they have 42 seats. However they do have room for extending this and will do so for ongoing clients. One 4 All has the luxury of being able to choose qualified staff from the UCOL (Manawatu Polytechnic) Call Centre Operations courses, which are run by One 4 All at our premises for a period of three months each. As many Government and private businesses have discovered, Palmerston North is the ideal place to establish a Contact Centre, from a technical point of view, a cost point of view and because of the abundance of well trained and available Call Centre Staff.

One 4 All Outbounding Services include:
- Telemarketing - both cold calling and warm calls
- Market research
- Customer relation building calls


URL: http://www.one4all.co.nz/ (View Site)

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One 4 All Locations:

One 4 All New Zealand
One 4 All (2004) Ltd

P. O. Box 4050
PALMERSTON NORTH
NEW ZEALAND

Telephone: 0064 6 3514-320
Fax: 0064 6 3514-321