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Call Center Directory > Call Center Companies > NCO Group NCO Group
Description: Customer Service AgentsNCO Group RMH Asiapacific Teleservices Inc. is looking for Customer Service Agents. Position Level: Entry Level Number of slots: 1 Specialization: Customer Service / Call Center Job Location: Qu ...NCO Philippines Job OpeningsCall Center Agents for Immediate Hiring! Apply Now! free prepaid phone cards for those who will pass the day's assessment. Available Positions: Technical Support Representatives Customer ...Team Leader - Clark, PampangaRESPONSIBILITIES: * Provide and document performance feedback through side-by-side coaching. * Appropriately addresses human resources issues by escalating to their supervisor. * Supp ...Facilities AssociateRESPONSIBILITIES: * Recommends system and procedures in procurement of office furniture and supplies to ensure efficient property procurement. * Maintenance of aircon units, UPS, panel boa ...NCO Group Locations: NCO Group Pampanga NCO Clark Pampanga Business Center 4 PhilExcel Business Park Clark Freeport, Pampanga Philippines NCO Group Quezon City NCO Group QC 5/F ELJ Communications Center (ABS-CBN Compound) Mother Ignacia Street, Quezon City Tel Nos: 920-8030/9817558 Philippines Comments: (226) very good I have been following up on my backpay since October of 2006. It has already been more than a year since I left the company however up to this day, your site in the Philippines has not given me any feedback as to what has actually happened to my paycheck i would like to thanks NCO/RMH for having a good company here in the Philippines! The management is good!! Keep it up! We really appreciate ur good service given to your employees!! we looking forward for the commisions!! we hope it will be given to us updated!! anyway, this company is good!! Keep up the good job!! i would like to thank this company for hiring me...but i would like to let this company where did they get the people from payroll, lots of disputes they don't know anything about the job they have...and guys the commission is not that good and they take hayy!where would i start?1st, the people are very unprofessional.its as if theyre factory workers who can just wear anything!2nd, no culture nor values thinking they r the best, duh!they cant even provide a decent workplace! 3rd, full of discrepancies when it comes to payslips and commish!im in this account, and goodness gracoius, from the om down to the lowly tm alang panama sa ibang center!mghnap ka ng sup call i-advise b nmn sau n there's no tm around who can assist you hu ano to! its either bobo kang tm dhil alang kang alam sa acct n hinhwkan mo or takot kang mgsup call dhil obvious ang pagka-pinoy accent mo,hahahah!at dito lang ako nkakita ng account n hindi performance based kundi kung gano ka galing sumipsip den kapag kmukha mo n cla den its time for a promotion!at hindi consistent ang mga statement nla kala mo lhat ng rep n papasok s nco e newbie at mga bobo n susunod s mga kapricho nila, mga ulol! oh one more thing nga pla, power tripper ang mga tao sa taas! so they think dey hve the edge bcoz nco's big overseas well think again, its not about how big the co. you work for but the stability and the professionalism of the people you r in.i just wish xavier reyes wud know about dis coz people in hr r so rude in Sayang gusto ko pa naman sana mag-apply d2 kasoang daming bad comments. Wag na nga lang. very very low salary on one of the biggest accounts in this company; no career growth; payroll disputes every month; low tips and no incentives! how can i apply in your company.heres my email..thanks..looking forward to work there walang problema sa company. malaki sweldo. dipende yun sa acct mo. ang problema lang dito ang mga epal na TM na hindi alam kung ano ang ginagawa nila. compliant daw kasi siya. by the book talaga at word for word pa! walang sariling desisyon... at hindi ma runong magtanggol ng agaents niya. at take note: team niya ang pinaka mababa sa ranking! di ba niya alam na magre-reflect sa kanya iyon kung paano siya mag handle ng agents niya! SHAME ON YOU!! POKUS!!! Disappointed and dissatisfied Outbound / Inbound agents of Sprint - Nextel account continued to RISE as well as the number of agents RESIGNING due to revised commission scheme, stiff quality measures, new policies being implemented and poor management o Mike we know you are doing your best to come up with the best solution to the crisis (Sprint - Nextel) that is acceptable both to the client as well as to your agents. Apparently the 3rd revision of the commission scheme is not acceptable to most of us ag Mga ka-jologs sa bago daw nating reglamento sabi ni ANJOLOGS kapag wala daw tayong bentang Data Cards, kahit na hit natin ang BAKIT??? A at B ala pa rin tayong kumisyon. BAKIT???!!! paano na ang kumisyon ng napagbentahan namin ang lagay ba naman ay sainy aNo pA ba magagAwA naTin sa EsPrint eH di MakOntEntO nalAng sa bAsIC At SA nAKaKAsawang PaGKain nG simPly DeLICIous hanGGat ala PAng MaLilipItan. sa SpriNt HighLY NOt RECoMenDED Hey guys wag naman kayong ganyan nakakahiya sa mga nakakabasa nito na taga ibang call center anu na lang ang sasabihin nila sa acCcount natin. Kung di na kayo makatiis umalis nalang kayo dahil kami nakakatiis pa naman umaasa na balang araw maaayos din ang Surely the folks that posted on this site doesn't truly think before they composed thier thoughts. if you have a great idea on how the commision structure should be then you should compose and provide it with management. make sure it's benefiting the clie HOY GISING NCO - SPRINT!!!!! BAKA GUSTO NYO NAMANG IBIGAY ANG RETRO, KOMISYON AT MGA IPINAGAKO NINYONG PREMYO SA AMIN TULAD NG MAAGA TULAD NG IPINANGAKO NINYO KAMAKAILAN LAMANG.... MAHIYA NAMAN KAYO SA AMING MGA AHENTE PINAGPAGURAN NAMIN YAN!!!!! NAGKA-AM ALEXISMIKEANJOERIC naka limut nyo ba ipinangako aga at ayos na bigay sa amin na kumisyon, premyo at rami pang iba? Bakit pagdating sa perang hirapan namin parang bigat loob nyo at ayaw nyo bigay bigay!!! NCO MANAGEMENT GISING!!! AKTIONAN NYO TO PIKON NA P HELO my maaaaan..... what's up! tired of listening to the lies of dabon mike anjo and eric? don't be afraid to go to the top Well... they know it already we sent letters and text messages to them. LET YOUR VOICE BE HEARD!!! at sprint YES WE CAN!!! HOY GISING NCO - SPRINT nasaan na ang pinaghirapan naming retro at komisyon hanggang ngayon ala pa rin. 2 buwan ng delay. matapos nyong suspindehin ang komisyon ng dalawang buwan nagtiis kami. ngayong balik na ayaw pa ninyong ibigay sa amin. AN ADVISE FOR ALL CALL CENTER AGENT WHO WISH TO APPLY AT NCO. WHILE ALEXIS DABON IS THE MANAGER OF THE ACCOUNT SPRINT NEXTEL, NEVER CHOOSE THIS ACCOUNT TO WORK WITH ITS A NIGHTNARE TO EVERY AGENT TELEPERFORMANCE AND ETELECARE ARE THE BEST CALL CENTERS FOR SPRINT AND NEXTEL ACCOUNT WITH ABOVE INDUSTRY SALARY, BENEFITS. & COMMISIONS Work with the best. Dont be fooled by false / empty promises and deceiving information or youll be very sorry. BE SMAR I feel sorry and sad for trusting NCO - Sprint/Nextel account i came from the latest wave of sprint agents who is now taking calls on the floor. The complaints and grievance of tenured agents are very true and my wavemates are also thinking of quiting. Inbound and outbound sprint/nextel agents are no longer having fun and no longer excited to work. Cant you see the figures? New wave agents supports the tenured agents. Sorry Alexis they have a point. alExiS at nco waG kAyoNg sAkiM at sInUnGaliNg. MagpAliWanAG kAyo Sa mGA aHeNtE BakiT hInDi NinYo iBiniBiGay aNg KuMisYoN, rEtrO atpb sa IpinaNgaKonG oRaS. HalOs 3 MonThS ng delaY KuNg iBiNigAy man inStAllmEnT pA at PurO mAli Ang coMpUtAtion. mga mare wag nyo namang idamay sina anjo eric at mike kc biktima rin sila sa mga kaeklahan chuvaness ni papa dabon. Dapat tsugihin si papa dabon ng NCO. Pasensiya na papa dabon trabaho lang. Bakit tayo tinitikis ng cliyente!!!??? kasi dahil sa poor management ng sprint nextel account. Bunga dito tayong mga ahente ang naghihirap at nagsasakripisyo pinaglalaruan nila tayo sa kung anu anong dahilan kung bakit ayaw ibigay ng maayos ang kumisyon PANAWAGAN sa mga nananahimik na mga TM ng Outbound at Inbound. Naging ahente rin kayo tulad namin IPAGTANGGOL nyo naman ang karapatan namin. Ano sa palagay mo TMCHRM....ang lakas pa naman nating bumenta!!! Sprint nextel agents the doors of teleperformance and etelecare are open wide to accommodate you with far better compensation and benefits. more than 15 agents from NCO including myself are now with them. Don't WASTE more of your time. Fellow agent of sprint nextel i am deeply sad about your ordeal with your co. Im also an agent of the same account at etelecare. I would like to invite you to work with the best and be the best of yourself. etelecare no. 1 call center phils. What is said on this site is true. Believe it im a former NCO sprint nextel. Im now working at teleperformance and im a babe...monster seller!! Im telling you the commission is awesome and people here are PROFESSIONALS. HEY FOLKS STOP IT! Mike Eric and Anjo are good and great people. They love you guys. You just don't know it. Its NCO and Dabon...... Call Center Agents when appyling for a job check-out and investigate the company. BEWARE of call center companies who cheats, mislead, give false promises and others just to get you signed up and locked for three months. Could somebody post on this site the email address of Sprint Nextel in the US? I would like to recommend them to visit this site and at the same time let them know our problem with the management of NCO which affects our performance. NCO is a good company with a good pay, good company policies & regulations, good equipment, good facilities and good benefits. I encourage everyone to join us . Avoid sprint nextel account. PAYROLL STAFF MGA BOBO DI MARUNONG MAG-COMPUTE MAY CALCULATOR NA NGA, COMPUTER AT COMPUTATION GUIDE DI PA RIN MAGAWA NG TAMA. MGA BOBO TALAGA TANGA AT MGA INUTIL...WALANG KATAPUSANG DISPUTE SA SAHOD AT KOMISYON if you're not happy with the pay or the management then resign. that will be big service to us who appreciate the system. AND YOU ARE NOT GETTING YOUR COMMISSIONS BECAUSE OF AGENTS WHO ARE DOING FRAUD. ang kapal ng mukhang nyong umangal SCAMMERS! one of the best call center here in the Philippines... good management and well deserved compensation..free meal every shift.good accounts specially GE COLLECTIONS were i came from. highest paid account and has a very good and approachable tm's specially A lot of good and honest agents who were forced to scam and make fraudaulent transactions to get even with Alexis Dabon and associates of sprint who scam on our commissions and incentives for their personal gains. Dabon of NCO you SUCKS! BEWARE!!!!!! New Account VIRGIN NETWORK at NCO is also being handled by ALEXIS DABON. huh!!! Kapal mo matapos mong guluhin at pabagsakin ang Sprint dahil sa magulo at maanomalyang pagpapatakbo mo ngayon Virgin account naman!!! Ano ang masasabi mo ngayon Alexis Dabon sa magulo, kawalan ng direksyon at malabong future ng Sprint sa NCO. Kaya mo pa bang ayusin ang gulong ginawa mo? Hindi mo na makontrol ang mga nagrerebeldeng mga ahente at TM mo. Major reshuffle on Sprint account. Would that be an answer in a situation we are in now? Why try to REPLACE Alexis Dabon!!! I assure you that there will be a major change most specially in terms of QUALITY HIGH PERORMANCE of all agents. That if you to NCO ARE YOU BLIND?!!! Haven't you still analized or perhaps understand what Alexis Dabon is doing to your agents or the COMPANY that up to now you haven't done anything yet to improve the situation?!!!. I DONT BELIEVE THIS!!!!! TRUST ME AVOID OR DONT APPLY NCO GROUP CALL CTR if you value your time, effort & career. You don't want to be employed in a company who cheats, who lies, who doesn't value their agents & who scams your salaries incentives & commissions. i want to apply in your company sir/mam..,, im a skilled computer technician im undergrad but im a high skill computer technician im working as a on call technician for more than 4 years i can apply as an tech support in your company or any available p SI DABON BINABAHAY NA SI JOAN VERIFIER..ung KAMUKHA NI ANGEL LOCSIN DAW?!? CHECK NIO SA FRIENDSTER.. SARAP SA NCO TODO PETIKS!! HOY, ung 2nd na nagcomment, AGENT ka ba? what's with your english??? hey there!! well i came from the account they are cursing.. SPRINT/NEXTEL.. now thanks goodness i'm now in a different account but still here in NCO.. as much as i want to also curse SPRINT/NEXTEL, sigh.. ayoko na lang magcomment.. as one of the previous Hay naku, ito na yata ang pinaka walang kwentang call center na mapupuntahan mo kung mga managers ang paguusapan. Mga feeling marurunong eh correct grammar lang bagsak na yung kalbong OM ng inbound. Di niya alam pinagtatawanan cya ng mga managers niya. An Care to comment about Bambie Savellano? I'm one of the team managers in sprint nextel account who just resigned recently, part of the pioneer batch as well and a top seller then. the account is so good,but the upper management is not, calling the attention of ALEXIS DABON, MIKE GUERRA and DAVE i miss you mommy vhinnie!!!!!! HOY! Kadalasan ng maraming reklamo, yung mga hindi nagpeperform! Kung ayaw nyo sa company, RESIGN wag nang umarteng parang maganda!!! At tsaka kung may reklamo kayo, kung di kayo DUWAG, sa HR kayo pumunta, hindi dito. Kayo ang walang kwenta. Lalong walang maganda account ko MSN kaya wala me reklamo.magaling ung team manager namen.ang team building nga namen sa BEER HOUSE.eh haha bonding talaga.ung isa kong kaibigan.sumahod ng 20 thou.kinsenas niya lang un dahil sa incentive.wala akong balita sa SPRINT na p MGA BOSS TIGILAN NYO NA ANG NON-FRAT SA SPRINT! lalo lang tau pumapangit e.look at wat happend to tmbambie & tmron???? a lot has been said & done. i hope spreading dirty linens on the public is 1 thing that u guys avoided. nakakawala ng respeto kc e. ok b tibak na mga agents sa nco ah.. kudos! just want to give my side on NCO amazon UK acct were asked to go overtime 8 days manda OT for a day,, and at the end of the day ull get only 7k on ur pay?? NCO god company bad HR..my friends stayed there 2yrs and they r now L2 tech , but i get more pay and less work than they get.. reason out guys i was tryng to get my ATM and they had me waiting for abt 5 hrs due to the discrepancy of the recruitment..im a rehire suposedly madali n lng..but inangasan p ko nung s admin..all of tye upper guys in a call center doesnt get paid until ur agents got paid we are treated like rats in amazon acct UK..1 hr manda OT a day + 2 days full manda OT for 8hrs,we worked 8 days for that particular time and yet u dont even see how ur agents need u?? over worked and underpaid thats what they do on the non premium accts like amazon and sprint..kc nman tehy earn a lot in collections 33% and commision s collections kaya ganun..and the company is pad dollars for the collections acct.. dami nyo sinasabi mag-resign nlng kayo mga ugok!!! what can is say! if you've been assigned to a collections or a tech account then you're life has been spared unlike in sprint which will definitely make your life miserable. i totally agree with the other comment here. collections is the best. chicken ang i was part sprint nco before and believe me when i say that the management team sucks. no work ethics not even management ethics. haaayyyy!!!!! so sad to know that valued and tenured agents are resigning bcoz of the bad management practice they're impleme ingat keo sa 6th floor my mga magnanakaw jan.my kilala q nwalan ng mug ng starbucks..pati mug di pinatawad.palibasa pulubi ung mga ibang agent jn.kala mo myamn ala nmn pambili starbucks.mahiya ka s muka mo pulubi!!gurl k p nmn. oh i cant believe whyyou agents from there in NCo are having comments like this where in fact now in your Sprint account you are outperforming etel being the number for the very first time...isn't that a great milestone on your account and on your program gusto kong ireklamo ung nagtitinda ng fishball sa labas. ang mahal ng benta pangcall center agent talaga.. ang taas ng tax.. hehe management sucks!!! making agents selling machines and then not giving agents the incentive they deserve. grabe, ginagago mga agents! san kaya napupunta and binibigay na pera ng sprint for the agents??? hey, dabon magkaroon k naman ng kunsensiya! pinaghih i applied at NCO because i thought it's a good company but i was wrong. unprofessional medical personnel, including nurses and doctors they do not know what they are doing ( are they licensed or what?), no medical benefits for probationary employees and w honey, the reason y nco toppled etel in performance was due to the fact that tenured and hardwworking agents are on the frontline. they're the blood of the account. what we're so disgusted about was the fact that we're dying trying to beat etel in the performance but there are no initiatives from our mgt team to acknowledge us. we need money and not just plain recognition agents need money and not just recognition. dat y were in a sales account, heller! birthday ko, i asked for leave one month in advance, di binigay, on my birthday I resigned, imagine yun birthday mo mamumura ka ng customer, consideration lang sana ng management di naman queueing they hire trash of link2 support CAGAYAN DE ORO.reject in short i worked in nco for 6 months and i really had a good time..the people are nice..you can befriend your superiors too! im from a higher batch, ok naman sa sprint simula ng pagpunta ko dito, tama lang benta ko maganda commision ko. siguro di kayo talaga bumebenta kasi may kasama ako naka .4 siya laki ng nakuha niya bawas tax. mganagrereklamo mga fraud and scam kayo kasi kung bumebenta kayo ang ganda ng komisyon nyo tulad ko. naaawa ako sa inyo wala kayong mga kyeme nangdadamay pa kayo. I AGREE - KUNG DI KAYO MARUNONG MAGBENTA WAG KAYO MAGREKLAMO. KAMING MARUNONG MAGBENTA WE GET OUR HIGH COMMISION. ANG IBA NGA THEY GO PLACES PA COURTESY OF MANAGEMENT AND SPRINT. do they welcome agent from previous employer having same account ? gnda ng comission pero tgal ibigay.. grabe.. mga 1 yr after p ata.. til now we're stil waiting.. kktamad bumenta kung promises lng lge Ang masasabi ko lang e msyadong pressure dito sa SPIB di man lang magapprove ng leave. Kylangan din naman namin ng break db?.. Totoo ba lahat yan??? i would just like to ask about the training that im suppose to have this week. they said they will be sending me a follow up messageor a phone call but up to now i dont have my call or letter yet... anyone? high TUC and low AHT at the same time? what do you think? nco rocks... payroll sucks... each payout, you have to except that you'll have dispute... you're not normal if you don't get a pay dispute every now and then... change those peeps please... they're giving this company a bad name... 15k ang basic pero sobrang baba ng makukuha mu. then, walang benefits kundi 1 free meal a day. ok sana kung di "mysterious meal" o ma-food poisoning ka. hehe. tsaka talo ka sa benefits. it'll take you 6 months bago bigyan ng benefits. at while ur in train i was just wondering what's happening right now in my previous account, SPIB. any takers? hhhhmm! i guess they're still alive and kicking though not really satisfied with the way things are going especially with the commish and incentives. hahahah what can i say, just hope dat alexis get bumped and woke up one morning and realized that rep's are indespensible and valuable assets of the company. matter of the fact is, agents ca live w/out Tm's but tm's cant live w/out the agents. agree??!!! i have friends who're promoted in SPIB as TM or QA and im happy for them though im not so sure about the competence of the other rep's whom mgt promoted as well. especially recently promoted TM's from East, they suck!!! hahahahah. oops! opinion lang, bato2 sa langit, tanga! hahahaha matter of the fact is, agents can perform even without the TM's guidance as long as agents know what to do. on the other hand, a TM can't work properly w/out the agents I LOVE THE ACCOUNT BUT ITZ SAD COZ THE MNGT SUCKS! UNPROFESSIONAL TMS.. FAVORITISM! PERSONALAN AT GRABE ANG PULITIKA.. PAKXIT LEADERS OF SPIB...RESIGN!!! used to work for these guys. It was fun at first kahit wala palang katuturan yung training dahil wala kaming ngamit sa floor..payroll sucks and 7 out of 10 TLs favoritism ang game..buti na lang sa matino ako napunta.. it's not all bad guys, just be weary I'm GARY DAVID, I was part of wave 1 outbound of SPRINT, I got promoted as TM when I transferred to SPIB, and I know some of you here knows me. Look, I already declared who the hell am I, I'm not scared and I don't freakin care if I mentioned my name.Just JUST WONDERING IF YOU'RE THE SAME PEOPLE IN THE USA CALLED NCO, AS THEY ARE RIPPING PEOPLE OFF, JUST TYPE NCO RIPOFFS, IT SEEMS TO ME, YOUR PULLING SCAMS ON AMERICANS WHO REALLY DON'T OWE ANY PAYMENTS WHATSOEVER. hay nku om jow..hindi mo alipin mga tm moh.. learn to respect their rights and hear their voices. hindi yung nanliligaw k lng ng babae sa floor. wg k mamersonal kung basted k.. unprof k Agents who put the account in trouble are compromising the jobs of those who take their work seriously. Pera-pera na lang ba? petix lang kung petix. hindi man libre ang kape, libre naman ang pagkain. hehehe.. I am with NCO for almost 2 yrs now.I can say I am really hard working peep but at NCO there is no room for growth if ur not sipsip and san kau nakakita naung OM iquestion ung kinikita ng agents na "bakit saw mas malaki kinikita sa TM?"sympre idahil mern PAYROLL DISPUTE!!!I have filed a sick leave for 5 days.Cleared na ng clinic.MY GOSH!Dumaan sa 5 moths of payroll dispute!CAN U IMAGINE 10x ako nagfile! Tapunan ng mga CC rejects ang Game console accnt sa NCO!Pakinggan nyo magcalls ang mga agent dun.Kay nmn take advantage ang higher management dahil alam nila those agents will take any crap 4rm them dahil they knw na hindi mtatanggap sa ibang CC ang mga w Good benefits, mediocre management, salary depends on account. MSN pays best for L2. Lowest pay Dir. Asst. guys, let them do what they want to do.. Sila rin nmn magsu2ffer sa huli eh! Believe in Karma! Jologs, I have worked with RMH for 2 years grabe ang jologs and sobrang power triping ang mga managers..WAG KYO magaaply dito!!! ano naman ang masasabi kina TM Ingrid, TM Mark at SDM Rei mga TM sila sa Sprint Outboung...I wanna know mor about them....thank's HELLO SA MGA SCAMMER NG SPRINT OUTBOUND! YOUROCK! ang mga doctors sa clinic parang hindi mga tao! mamamatay muna ang agent bgo pauwiin. mag ingat kayo baka isang araw kyo ang datnan patay sa daanan mga totoong tao ba ang mga doctors sa clinic ng nco. bukod sa mga pangit na, parang wla pang mga alam. haha PAYROLL DISPUTE. SAHOD WITH HIDDEN CHARGES. POLITICS!!! JOLOGS TAO SA XBOX ACCNT!!! TM Logan... di ka ba marunong kumilatis ng agent mo... cno ang maasahan sa hindi. You always make the wrong decision. XBOX let's go of gud agents and they keep bad agents. I dont know why? Gud for me I already resigned.... ung tm ko napaka-laki ng mukha kcng laki ng mukha ni scott burger wahahaha! napaka walang kwenta baho pa ng hininga amoy baktol!!! TM Ingrid,TM Mark,TM Jaye,TM Rei,TM Gabby and OM Jerry................THE'RE THE BEST!!!Ü Hi to GREEN BAY PACKERS of Sprint Outbound...Go! JULIET, MIC, MAU, MANE, TRICK, RIGZ, AJ, RUSTY, ARIANE, EVA, at TM INGRID! More Power! God Bless! Sus..grabe dito sa Sprint Outbound.. Kurakot.. Tapos yung TM mo pa kapag nakakabenta ka, andyan lang sya, makikipagbiruan sayo..Tapos kapag wala kayong benta, ayon tae tingin sayo asa kang makipagbiruan sa inyo yan..Sus..hindi tao trato samin, CASHCOW... oo nga. walang halaga ang mga agents kapag walang benta imagine,,, bastusan ng harapan kulang nlng sbhn na wala kaming kwenta! to think na nakakabenta naman kami tlga mahirap lng talaga sa panahon ngayon mag papasup call ka labag pa sa loob.. para s FYI lang dun sa nagsabi na yung nagrereklamo eh yung hindi nagpeperform,magisip ka nga!! anong habol na komisyon ng hindi nagpeperform aber?? syempre yung may angas bumenta na naaagrabyado ang magrereklamo tungkol sa punyemas na management na to na kurako YUng mga nagtatanggol sa management, talagang youll GO PLACES sa Sprint.mga linta. oo tlga... linta to the max... pasipsipan d2 sa outbound e super petiks u dito, imagine pag nakabenta ka na sa isang araw pwede ka ng bumanjing kaso nga lang the dont understand the fact na hindi pasko araw araw there is one TM sa SPOB that getting all the glory... Mahiya ka naman... u know urself... full of politics dito. palagi pang may dispute sa sweldo eh ang liit liit na nga. power tripping pa mga tm at om lalo na dun sa xbox account. grabe. wag kayo mag aapply dito. kapag avail, nililipat nila ng account mga agent. kawawa talaga. gaano ba katagal ang hiring process dito? it's been more than a week na since i was promised that last interview e. I USED TO WORK W/ NCO THE COMPANY ITSELF IS OK BUT MALAS SPRINT INBOUND AKO NAPUNTA AYUN POOR MANAGEMENT! OM'S LAKAD NG LAKAD S FLOOR! ONE OF THE OM HAS ATTITUDE(SKINHEAD) TM'S INCOMPETENT! PRO-FRAUDSTER PA! AGENTS WLANG TUMATAGAL! 5OO% ATTRITION RATE! SA well, what can i say to NCO? NCO is very stressful job... anyway, i WORK at NCO Financial at Montreal, Canada @ Fraud Dept. and CASH Dept of Capital One Late Stage... it is so stressful but all the benefits, salary, bonus..."worth it" not all supervisors there's a lot of good agents s sprint inbound n nasayang, agents responsible for making nco-spib #1 even outscored etelecare, nasan n sila? nagresign na! spib management sucks! u dont know how to t'cre of ur employees! I just happen to visit this site. It's funny how these agents waste their time giving nasty comments. If they have dilemmas with the management team, tell them directly. Don't berate them behind their backs. I think it's more professional and humane that "If they have dilemmas with the management team, tell them directly" do u know what ur talkin about? OM n skinhead may attitude c DAVE un yah & he doesn't know how to speak good english! NCO Clark sucks! Jennifer Mon na pangit ang SOM! Pinagtatawanan lang sa CyberCIty yan eh feeling matalino at maganda pangit ang ugali!!! Wala ka kwenta. Pati mga alipores nya na unga unga - mga TL don sa T MObil account Di naman lahat sa management ng spib sucks.Meron pa rin nmang matitino? Guys, be nice! dalawa lang qualified na Operations Manager sa Sprint IB i signed in as a technical support representative for xbox. later on, they told the agents that theyll be transferring those who came in last to collections. when we got to collections, grabe, mamatay na kami sa OT! they wouldnt care about your health. ba The only OM na may utak at skills sa Sprint nilipat pa sa ibang account... wow naman lipat daw tayo sa Verizon... parang North daw ang palakad yeah naman, nag-iisang may utak at skills na OM sa Sprint nilipat pa ng inabng account. i heard alexis dabon is not with NCO anymore. too bad coz his so damn HOT! NKAKAMISS DIN PALA SI PAPA ALEXIS. WALA NA TULOY KWENTA MGA PARTY SA NCO. SAYANG! OK na siguro dito sa NCO kesa sa pesteng TELEPERFORMANCE! puro dispute na nga mga hndi pa makatarungan ang management! walang awa magterminate ng daan-daang agent sa walang kadahil dahilanan! God! take note..200 agents ending their contract just because o ang pangakit ng nco ung location, imagine ur working at the same building where celebrities are? hahaha...db,db may sprint IB p pla s nco.. lapit n mapullout yan.. im sure haloo there,,just droppin by..actually im just concerned sa SPOB..were drifting aprt guys,dahil sa kalokohan ng ibang agents i would like to apply here in this company as an directory assistance agent but if the company is not that good as it was shown to the public. I think eventhough the requirment for the applicants is not that hard to be posses by the applicant we should be say what now?! what's w/ ur english? haha... bad trip d2 puro dispute pinafhirapan ko appraisal ko ndi nman iapply for 6 months! sabi inckude nlng s backpay ko wla prin mga bweset tao s payroll ! bweset ! karamihan ng mga agents dito from UP kaya puro reklamo .. hehe.. Hi! I am a prospective agent of NCO. I'm supposed to attend my assessment on sept 1st. But based on the comments i at this moment, I am thinking twice to continue my application or not. While i'm reading all the comments of the current and previous agent i'm very disappointed with one of the HR's, just because i'm his EX, he rejected my application? don't be so unprofessional! you shouldn't be an HR. you're ruining others' image. you know who you are. if i were to rate his communication skills, he would CALIFORNIA wave 1 and 2 the best in the west! un mga bago la yan mga latak na yan.. tag salo ng problema ng SPIB.. hehehe! I LOVE THIS COMPANY.!KEEP IT UP GUYS!!AND WE DO REALLY LOVE OUR ACCOUNT..TM.. team california waive 1 & 2 mga fraudster un dba! hahahaha.... may natira p b? buhay p b sprint jan? im part of wave 31 and im in team newyork,i dont have any problems with nco,but i need to resign.cause my tm is nice tm and his the best,but the thing is im inconsistent.im not performing/stats its not good. and im very ashame to my tm cause he has a lot ang kapal ng pagmumukha ni johanna mapue, she decided to terminate me, but she retained someone which i know and she know na pasaway talaga na agent... natutulog sa floor, for alot of times, di nga maka-reach ng sales goal saka nag call back! its a clear solid kaya team california... Sr. Operations Manager na kaya TM namin spib agents nagkakalat s sykes- expedia ngayon! dun magfofraud! mga bobong managers..... mga scammer na ahente....ewan ko ba If you want the agents to stay! ibalik nio na yung dating commision scheme! Imagine, mas malaki pa yung min. fare sa jeep kesa sa unit na binebenta mo. Anu ba yan! I'VE BEEN WITH THE COMPANY FOR 8 MONTHS NOW AND LOOKING FORWARD ON APPLYING TO A HIGHER POSITION. ONE GOOD THING WITH NCO IS THAT THEY GIVE EQUAL OPPORTUNITIES TO ALL EMPLOYEES. JUST DONT INCLUDE SPRINT! ! ! THIS IS MY OBSERVATION TOWARDS THE COMPANY AS A North Division, the best group in SPIB NCO d best computer shop in town!!! Hahaha!!! PETIKS KUNG PETIKS!!! Asent ka present ka pa rin!!! SAN KA PA??? JOIN NA!!! SUBMIT UR RESUME NOW!!! TIGA CREDIT 1 AKO BAGONG ACCOUNT , ANG BOBO NG WORK FORCE BAD3P, IMAGINE ANG WORK SCHED 3DAYS 6 HOURS TAS 2DAYS 12 HOURS NA MAGKASUNOD, GAGO TLGA, TAS DATE LINGGO LINGGO SILA NAGPAPALIT PARANG TANGA,, BAD3P TAPOS BAD3P PA IBANG TM, AT UNG SA SPRINT KUPAL jow mapue is the best OM sa Sprint noh... kaya ka naterminate kc scammer ka! wow sa com sa spib... 20/ sale? what the hell!!! mkkabenta ka ng worth $500 na phone,, gnun kbaba com? bt ba kmi npunta sa inbound... asan na ang outbound!!!! baguhin nyo nmn com scheme!!!! kulang pa sa pangkain yng com e napakalaki mgtax s company n to... ung tax mo s isang buwan pwede nang bumuhay ng pamilya... 18k sweldo mo ang take home mo lng 12-13k... paksyet... Drunkard agent promoted to Team Manage and now an Operations Manager. Agent caught sleeping by trainer gets promoted to Operation MAger. Agent who sleeps a lot gets promoted to Team Manager. What promotion by the merits are they talking about? NCO IS A NIGHTMARE!!! ANDAMI POWER TRIPERSS!! commission package they can change it every week dahil gusto nila and trip nila..power trip yung OM ng Verizon dsl acct and bobo pa!!! kala mo kung sino pero nung agent pa cia dia cia marunong bumenta and gina hay NCO days.... ung ga kaba moments hahaha sobrang yabang ng tm ko jan kaya ako nag resign..... i beg to disagree... if you're taking about Verizon ITM Sr. Operations Manager. He replaced the former SDM kasi magaling sya. He was the best OM sa Sprint IB kaya he was promoted. Talking about commissions... baka di ka makabenta kaya ka walang commission i agree, SOM Nick is one of the best OM sa NCO. Kaya nga ako nagreisgn kasi nilipat sya. and ayaw nman kmi palipatin sa Verizon Verizon Sales ang pinakamaayos na sales account sa NCO. in all fairness... good decision na palitan yung dating OM. power trippers, payroll disputes.. ano pa ba? pangit pala dito.. if ever u nid a call center agent u can email me at nicocawili@yahoo.com STM ang power tripper. Non-fratter pa. Ayus incentive ng Verizon, may laptop, lcd, iphone to win every week. Panalo pa mga TM labas yung TM sa closing shift. im planning to apply in this call center but ive read alot of bad comments about this company! gusto ko pa nmn i try nakaka discourage lang tnx sa mga info guys NCO-TCC at the Fort is so much better... nice facilities.cool people.great managers. NCO-TCC. NCO at ABS? NOT!!! Aegon at the fort is so much better now with Myke guerra there. don't you agree VM peeps? buti na lang wala na ang feeling magandang SOM. SPRINT DIN BA ANG MONSTER SA NCO--TELEPERFORMANCE IS NOT GOOD AS WELL TOO.... IF YOU WILL BE TRANSFERRING TO TELEPERFORMANCE, AND YOU WILL BE GIVEN SPRINT ACCOUNT... MAG-ISIP MUNA KAYONG MABUTI...ALL ARE THE SAME, FROM SALARY DISPUTES, COMMISSIONS AND EVE AND UPON SEEING AND READING THE FEEDBACKS... I DONT KNOW IF I WILL PURSUE APPLYING SA COMPANY NA TOH!!! AM LOOKING FOR A GOOD JOB, WITH GOOD PAY....NO PAYSLIP DISPUTES..AM SICK AND TIRED OF PAYSLIPS DISPUTE... ok ba ang email support dito? totoo ba na pag konti emails eh papasagutin ng calls? Its been a month since I applied here.. Can somebody tell me if do I still have to wait their call for my final interview or that means that Im failed? bagsak ka ate try mo na magapply s iba If they ask you to come back at a different day after your final interview then you're hired. Call? You failed to get the job. All workplaces have annoying people in it, no matter what you do or where you transfer. puro disputes sa nco clark!!! walang kwenta ang payroll.. mga inutil kaya madami ng nagresign!!! wag kau mag apply dito, walang kwentang kumpanya..fly by night call center.. Poor Recruitment System Poor Recruitmentsystem Hi is this true what all of you are saying? i'm so dissapointed i was looking forward naman to working in NCO..uhmmm..and also they said they would update me in two weeks to know when to start training but until now no calls or text what happened hey?!!! hello...i just applied here last day at quezon city peso job fair...and i pass the exam and the interviewed..and they told me that after two weeks they're going to call me back for the details for training....i just want to know if it's really true that t Hi guys! I'm from WAVE 2 one of the top seller of Sprint/Nextel outbound. As far as I can remember masaya sa wave namin. walang siraan at very supportive ang TM's kaya masarap bumenta. Nag resign ako kasi natanggap ako sa job na related sa course ko. Sa s ok ang agents/friends sa DA, talo sa pagod dhl wlang incentives, night diff lng chaka basic... shocks... pano kaya kmi mabu2hay s ganong sweldo...if i wer u, ill apply sa XBOX,daming incentives.kaya d ako maka-alis,mbait ibang TMs & friends ko dun. totoo ba na magkakaron site NCO sa SM Fairview? naku noh ang tm ko hindi ko alam bakit pumasang tm un..walng alam grabe talaga kakahiya BAKiT NGBAWAS NG MARAMiNG AGENT SA G.E COLLECTiONS SA CLARK?? Meron kaya boss sa NCO SPIB na mabaho hininga parang wala pambili toothpaste, RC ang initials nya. Pag initerview kayo magsuot ng gas mask. no comment...... no comment............ no comment.......................... pare parehas kaung mga PINOY naglalaglagan kayo...... para naman kaung ALIMANGO na malapit na pakuluan sa malaking kaldero..... -Farmer Good day Sir/Madam! I would like to ask if the company is still hiring? Yours truly Ms. Liezl C. this company call me up to take exam and interview....... but the comments here may really discourage u as applicant..... i dont know qng totoo b to o chika lang....i hope d mgmt. will fix this thing..... according to what i read about the company, i think that services of the compny was good.. tahnk you for giving a chance.. thank you for calling me up.. i freakin waited 12 hours just for the j.o itself. u can easily call me nd im open 4 a phone interview u can call me at 09159868585 I took the tests and interviews on Apr 28 and passed; had the final interview the next day and passed it as well; said they'll call me in 2 days for the job offer but they never did; can't get through their phones; followed up personally twice. I don't th bakit ganun? nakapasa naman me sa operations interview for tech position, tapos ittxt daw me kng kelan ung job offer ko, ina-update naman nla me thru text kaso ang sbi puro next wk nxt wk, ano ba yan? kainis na ha....Baguhin nyo sistema nyo NCO, BE PROFES waaaaaahhhhh!!! i'm done with the exams, final interview nalang......tatawagan daw!!!!! me ganun ba?! E ano ngayon kung si GARY DAVID KA? PLAYER KA BA NG BASKETBALL? WAHAHAHA! AKO SI SAMBOY LIM! yang saling pusang OM ng Credit One, makapal ang muka nangungutang sa mga agent ;)) haha! name drop: Myra Genio@ meron din sa Verizon nyan, TM nga lang. Buti nga wala na sya sa HSI. Ober da bakod lang ng BZ. how much is the salary for a QA analyst? do u know if they have a bond? HI I WORKED IN NCO FOR ALMOST A YEAR NCO-CLARK TMOBILE ACCOUNT--AND MAN IT SUCKS. SAN KA MAKAKAKITA NG SEN REP NA HINDI MAKAPAG ENLISH NG MAAYOS,AYAW KUMUHA NG SUP CALLS I MEAN CMON,IVE BEEN TO THE BEST CALL CENTERS EVER..I FEEL SAD KASI NAPADPAD AKO SA nco has just opened and inaugurated its new site in blue wave, marikina. dami comment ah... well wat can i say??? Im AJ soriano from SPIB and i dont give a damn care sa inyong lahat!!!! basta ako maganda stats ko and kayo HINDE!!! hahaha well wat can i say!! im aj soriano from SPIB and all i know is masmagaling ako sa inyong lahat dahil sa stats ko!!! kayo walng kwenta haha is this group handing sprint wave 17? HAAAYYYYY...SOBRANG TAGAL NA SINCE MAY NAG COMMENT BOUT SPRINT!!!HAHAHA...SIMPLY COZ, D' BEST NA KMI NGAUN!!!ALA NA C DAVON KAYA MASAYA NA!!! SO FAR MEJO OK NA KOMISYON...BALITA PA NGA NO MATCH NA ETEL AND T.P. E...HAHAHA...AT KME LANG ANG NAGRARAMP UP NG POLITICS IS THE BEST POLICY POWER TRIPPING SA AMAZON.COM!!!!!! Yung isang TM jan dapat iaalis na no namumuro na yan sa mga agents I just want to share my experience during the time I applied at NCO QC. Most of the recruiters were nice and approachable but there was one person by the name of Madz who was not very accomodating and was not nice to some applicants. I just want to let th hey sa mga nagrereklamo jan about s NCO you are like dogs,,, bkit? kc ung aso tumatahol sa mag d nya kilala ktulad nio!! d nio lng knilala ng maigi ang NCO kya ayan tahol kyo ng tahol!!! mga ASKALS! I am an HR practitioner and reading comments of "unsatisfied" or shall we say "disgruntled" current/former NCO guys, makes me wonder what really is wrong with NCO HR, if any. ive heard a lot of positive feedbacks bout nco and im interested to try it ........ i want to know a lot more ...... more power IS IT TRUE THAT NCO ALREADY HAVE A CRICKET ACCOUNT?????? NCO Group record in Call Center Directory was last updated 2009-08-15 |