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Miratel Solutions

Description:
Building valuable relationships with your customers at every stage of the customer lifecycle takes the right people and the right strategies and Miratel has a proven abundance of both. With a deep commitment to providing outstanding service every time, Miratel understands that gaining trust comes from making good on promises. Since 2000, we have delivered consummate business process solutions, end-to-end project management, tangible results and a commitment to excellence built on proven methodologies, solid leadership and cutting edge technology in an eco-responsible manner. We take a partnership approach to every project regardless if they are a start-up or in the Fortune 500. We help you retain and grow your customer base with premier managed services along with a "Yes We Can" attitude, a winning spirit and a steadfast dedication to exceeding your expectations. Whether your goal is to raise customer satisfaction, reduce costs, enhance the customer experience or increase revenue, Miratel can help make it happen. It's all part of why Miratel is counted on daily to drive value through every customer interaction.

Miratel's Call Center service umbrella includes customized Inbound and Outbound Call Center Solutions such as :

Inbound Services:
- Sales/Order Taking
- Ticket Sales
- DRTV Response
- Customer Care
- Technical Support
- Overflow Support
- Email Response
- Event Registrations
- Reservations
- Business Continuity & Disaster Recovery
- Catalogue Order Taking w/Inventory Control

Outbound Services:
- Courtesy Calls
- Sales and Lead Generation
- Customer Care
- Market Research
- Loyalty & Retention
- Fundraising
- Surveys
- Collections

eCommerce:
Miratel ‘s Ecommerce services include:
- Order Processing /Tracking
- Shopping Cart
- Electronic Notification/Ticketing
- Online Chat
- Hosting
- Online Marketing
- Email
- Contact Management



URL: http://www.miratelinc.com/ (View Site)

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Miratel Solutions Locations:

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