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Lester

Description:
Lester is a premier Business Process Outsourcing (BPO) service provider, specializing in fulfilling the informational, back office and teleservice needs of their clients.

Lester provide high quality, cost-effective service and solutions in the areas of Information Compilation, Content Management, Market Research, Circulation Expansion, Customer Service and Fundraising.

Lester's unrelenting commitment to their clients and their goals has resulted in a loyal customer base in the Information Services, Publishing, Market Research, Education, Not-for Profit and Information Technology industries.

Founded in New Haven, Connecticut in 1981, Lester, Inc. began as a small teleservices company primarily offering telephone subscription renewal and fund-raising services. Over time Lester, Inc. has evolved into a full service BPO organization with an array of services, which now also includes fulfillment, data management, inbound and outbound customer service options, web chat and email response services.

In 2003, Lester, Inc. developed a strategic partnership with Enlink, located in Mumbai, India. Enlink specializes in tele-services, technical support and back-office processes. Enlink was among the first companies in India to offer Fortune 500 companies web-chat and e-mail based customer interaction services.

The strategic partnership between Lester, Inc. and Enlink culminated into a merger of the two companies with compelling benefits for Lester's customers: highly competitive pricing, new services and expanded technology. These benefits combined with Lester's proven commitment to quality and customer service, positions Lester uniquely in the industry.

Lester, Inc. now has 3 service delivery centers, located in Connecticut, Kentucky and Mumbai, India.


URL: http://www.lesterusa.com/ (View Site)

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Lester Locations:

Lester Connecticut
19 Business Park Drive
Branford, Connecticut
CT 06405
USA

Phone: 1-203-488-5265
Fax: 1-203-483-0408


Lester India
C-64, TTC Indl. Area
Turbhe,
Navi Mumbai 400 705
India

Phone: 91-22-2767-0092
Fax: 91-22-2767-0161


Lester UK
Europa Business Park
Unit 46F4 Bldg.
46 Birdhall Lane
SK3 OXA England

Phone: 44 161 428 0906
Fax: 44 161 428 0907