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Call Center Directory > Call Center Companies > Ketchum Integration



Ketchum Integration

Description:
Ketchum Integration was founded in 1999, as a pure provider of IP-based telephone systems, anticipating the immense paradigm shift occurring in the enterprise communication marketplace. The emergence of IP as a standard communications protocol has made the convergence of telephony services into the data network unavoidable. This "convergence" will provide immense cost savings and productivity benefits to those deploying it. IP telephony growth will accelerate to unprecedented levels in the next five years, according to the market research firm of The Phillips Group-Infotech. Nearly 90% of businesses will begin switching from conventional telephone systems to IP telephony over their LANs and WANs within the next five years. This crossover will spawn a $1.9 billion industry by the year 2004, with an average annual industry growth of 138 percent over the next 5 years.

Ketchum Integration is poised to be a leader in the VoIP integration business. Headquartered in San Jose, California, Ketchum Integration has developed a comprehensive consultative process for deploying VoIP in single and multi-site enterprises.

For the single site deployment, Ketchum's benefit to its prospective client is its multiple lineup of IP-based systems. This allows it to provide a consultative approach for smaller enterprises, while providing a platform that fits the needs and applications. Single site deployments benefit from a greatly reduced cost of ownership over legacy telephone systems. In addition, the web interfaces for the administration and individual user enhance productivity.

For enterprises with multiple sites that are connected via a WAN, VoIP has the potential to provide large financial savings along with productivity increases. These savings come from three primary areas. The first is toll bypass. All inter-office calls previously routed through the Public Switch Telephone Network (PSTN) will now travel on the corporate WAN, avoiding toll charges. The next area of cost savings is toll arbitrage. This occurs when a call uses a LAN segment to utilize the dial tone of the remote node to make a local call. The third area is the lower total cost of ownership or (TCO). Since all IP-based systems utilize a web-based browser for administration, MACS (Moves, Adds & Changes) can be accomplished easily by the enterprise site manager. In addition, most IP-based systems use non-proprietary telephones, providing flexibility and lower cost per station.

Ketchum Integration provides project management, implementation, training, maintenance, and customization with every system installed. The company's VoIP consultants analyze communication requirements to determine which solution is right for a company's needs. The technical staff has over 20 years combined experience in voice and data technologies. "We were extremely impressed with Ketchum's focused expertise in the hot new arena of IP-based voice communications," says John Fazio, CEO of Shoreline Communications, a manufacturer of a leading IP-based voice communications system. "Their combination of technical knowledge along with understanding the business needs of our customers, make them an ideal partner for Shoreline."

Their satisfied customers range from healthcare companies to professional service firms. Let Ketchum Integration bring innovative VoIP communications solutions to your business -- telephony solutions that increase productivity and reduce overhead -- telephony solutions for the new millennium.


URL: http://www.ketchumint.com/ (View Site)

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Ketchum Integration Job Opportunities:
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Ketchum Integration Locations:

Ketchum Integration California
4 W. Santa Clara Street, Suite 380
San Jose, CA 95113
USA

Phone: 408-521-7200
Fax: 408-521-7220


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Ketchum Integration record in Call Center Directory was last updated 2006-11-26

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