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Kaizen Solutions

Description:
Kaizen Solutions provide Business Process Outsourcing services to Nearshore BPO firms in the Caribbean and South America. Kaizen Solutions place and consult on these programs that range from back office operations to voice programs. Kaizen Solutions has parntered with two call centers in Guyana South America. One center has 265 stations with 150 occupied. They other has 405 stations with 100 occupied.

Kaizen Solutions has recently started their own center and it shall be open in January which has 156 stations with the ability to scale to 700 stations over the medium term.

Kaizen Solutions boast the best voice quality and the lowest labour cost in the nearshore industry. Kaizen Solutions is comparable with India as it relates to back office operation cost and they are driving back office for a nearshore location.

Kaizen Solutions offers inbound customer service and sales, B2B surveys, transcriptioning, data entry, form filing and data conversion. These are the areas where they perform the best in. Kaizen Solutions manin area of focus however is back office operation since they provide almost similar operation prices for their clients that they would get an offshore location. Kaizen Solutions has experience in Insurance claims processing and data conversion. Kaizen Solutions voice quality is probably the best in the Caribbean an one of the best for the price that they offer and as such makes Kaizen Solutions a firm candidate for inbound support and customer service.


URL: http://www.kaizensolutionsgy.com/ (View Site)

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Kaizen Solutions Locations:

Kaizen Solutions Others
Kaizen Solutions
Georgetown, Guyana