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ITMatchOnline

Description:
ITMatchOnline (A division of Hi-Tech Outsourcing (P) Ltd) is a privately owned India based corporation has been in this business since last 4 years.

ITMatchOnline is a leading online B2B marketplace focused on small and medium sized projects available for outsourcing. ITMatchOnline has helped thousands of companies in locating reputable Service Providers for their outsourcing projects and/or receive competitive price quotes for their outsourcing projects from reputed Service Providers who are willing to undertake outsourcing projects.

ITMatchOnline is a sister concern of Hi-Tech Export which is providing IT/BPO since last 12 years!!. Hi-Tech Export has over 200 clients spread over US, Europe and Australia and employs over 300 personnel with facilities in Ahmedabad and Cochin. While Hi-Tech Export concentrates on large size IT and BPO projects and specializes in certain niche area, ITMatchOnline is a portal for all types of outsourcing projects. None of the projects posted on ITMatchOnline requires any upfront payment or deposits to Buyer.

ITMatchOnline provides the following Inbound/Outbound services:

- Inbound Call Center
Services, which are inbound in nature, like providing customer/client services or technical support functions, are handled by Inbound Call Centers. Typically, they provide the following services:

Customer support services
Information support
Invoicing support services
Delivery information and status support
Customer support solutions
Business Feedback
Customer Opinion
Product Survey
Chat support: Web Call Back, Web Push
Deal closing support
Delivery information support
Invoicing and order filling solutions
Research and survey support
Event management support
Collections support
Competitor update

- Outbound Call Center
Outbound Call Centers provide services, which are outbound in nature, like providing telemarketing or appointment filling services. The following is some of the outbound call center services:

Telemarketing
Appointment fixing
Deal closing support
Dynamic order filling services
Customer satisfaction surveys
Payment reminder
Debt Collection
Credit card verification solutions
Outsourcing program notice
Advertising and brand management solutions
Follow-up calls and mailers
Business correspondence assistance
Registration and confirmation functions to a call center
Combination - Inbound and Outbound Call Center Services

Combining outbound and inbound telephonic, email and web support services and using wonderful technology tools, there are extraordinary solutions that call centers come up with.

Typical Department where Call Center Services can be outsourced:

- Marketing
- Sales
- Customers Relations
- Collections

IT Match Online focuses on shape of call center outsourcing services. They provide you the entire rang of BPO services using our experience, industry insights and proven. It includes outbound and inbound call center services which helps you better exploit your time, money and increase your bottom-line, and resources.


URL: http://www.itmatchonline.com/ (View Site)

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ITMatchOnline Job Opportunities:
ITMatchOnline has 0 jobs.



ITMatchOnline Locations:

ITMatchOnline India
ITMatchOnline
Hi-Tech Outsourcing (P) LTD
3rd Floor Chanakya Plaza
New C.G. Road Opp. Swagat I
Chandkheda Ahmedabad-380006
Gujarat
India

Phone (US) : +1-402-210-2040
Fax : +1-775-295-2295

Phone (India) : +91-793-252-1647