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HyperQuality

HyperQuality

Description:
Seattle, Washington-based HyperQuality, founded in 2003, is an independent contact center quality assurance firm with a focus on quality data. HyperQuality believes contact center operations can be improved by a three-part process:

• Perform sharp analysis on method with constant calibration;
• Provide reliable and valid data for agent improvement;
• Engage in a frequent and thorough review process.

HyperQuality's unique three-part approach gives their clients the freedom to improve — and prove — their contact center operations every day.

The HyperQuality track record of success reveals the two primary attributes that distinguish them from their competitors. A singular focus on the examination of quality combines with an innovative, global, and disciplined culture, allowing us to deliver quickly for companies seeking a sharp, data-driven analysis of their contact center operations.

HyperQuality company provides quality monitoring services to customer care centers.

HyperQuality provides services designed to help their clients' contact center operations get EvenBetter™ every day. Their methodology is proven and innovative. Their data is reliable and valid. And their custom-designed service of frequent reviews, calibration, and specific, agent-level recommendations ensures contact center improvement and increased quality. Every day.



URL: http://www.hyperquality.com/ (View Site)

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HyperQuality Job Opportunities:
HyperQuality has 1 jobs.

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