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HeroITES

Description:
HeroITES is a member of the US$ 2.75 billion Hero Group, a manufacturing and engineering giant which has, over the last few years, successfully diversified into Training, Offshore Call Center & BPO (Business Process Outsourcing) Services, IT, Financial Services and Insurance. The Hero Group is among the top 10 business houses in India and employs over 25,000 people across 20 companies.

The tradition of excellence continues as HeroITES has leveraged the Group's experience and expertise and rapidly evolved into a leading call center/business process outsourcing services provider, recognized for its business insight, industry expertise, quality of services and customer commitment. HeroITES state-of-the-art contact/call center in India is ideally located at Gurgaon - just 15 km from the New Delhi International Airport. The company operates 365x24x7 and provides a whole gamut of offshore outsourcing services in the areas of Inbound and Outbound Voice Support, Email Services, Technical Support and Finance & Accounting BPO.

The cornerstone of successful offshore outsourcing is the ability to design requirement-specific solutions which will help realize business vision and drive growth. Whether it is latest CRM technologies and methodologies through contact/call center solutions, or complex business process outsourcing services such as tech support or finance & accounting, HeroITES, India, has sound capabilities to make your offshore outsourcing project a complete success.

Operating from India and other strategic global locations, the Hero Group company is ISO 9001:2000 certified by KPMG for "Providing BPO Services" and has achieved the coveted BS7799:2-2002 certification for "Information Security". HeroITES is a member of prestigious trade associations such as ATA (USA), CCA (UK), DMA (UK) and NASSCOM (India) which further helps the company keep abreast of the best practices in the global BPO industry.


URL: http://www.heroites.com/ (View Site)

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