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Call Center Directory > Call Center Companies > HSBC Global Resourcing



HSBC Global Resourcing

Description:
Spread across 15 Group Service Centres (GSCs), in 5 countries across Asia, HSBC Global Resourcing is on an exciting journey, spanning global projects, global learning and global teams.

Propelled by over 30,000 employees, HSBC GR is a vital part of the group's business strategy, creating new business values by providing strategic imperatives in outsourcing.

The future is calling. And at HSBC Global Resourcing, we're on the Go!

HSBC Electronic Data Processing Phils., a wholly owned susidiary of HSBC Holdings. They work in one of several HSBC Group Service Centers around the world and only serve HSBC customers from U.S. & U.K. They are part of an organization that provides extensive training and coaching, excellent facilities, attractive incentives, high compensation.

Inaugurated in July 1, 2005, the Php1.5-billion call center in the Philippines is HSBC’s eighth Service Center in Asia. Other locations include India, Mainland China and Malaysia.

Started in 1875 in the Philippines, the HSBC group is represented in the Philippines through the Hong Kong Shanghai Banking Corporation Limited and its subsidiary, the locally-incorporated HSBC Savings Bank (Philippines) Inc.

HSBC Holdings PLC is headquartered in London. It claims to be the second largest bank by market capitalization and the seventh largest in terms of asset size. HSBC has 9.500 offices in 80 countries around the world.


URL: http://www.hsbc.com.ph/ (View Site)

Hits: 60737

Rating: 2.86 (Rate HSBC Global Resourcing Site | View Comments)

HSBC Global Resourcing Job Opportunities:
HSBC Global Resourcing has 4 jobs.

Personal Financial Services

Be part of HSBC's dynamic team of professionals in Personal Banking who provide excellent service to customers in the branches and over the telephone in our Call Centre. We are inviting applicatio ...

HSBC Job Openings Philippines

HSBC Electronic Data Processing Inc. is in need of the ff: Customer Care Sales Associates Collections Associates Spanish-speaking Care Associates and Team Leaders Team Leaders Trainers Workforce ...

HSBC Philippines Call Center Job Openings

HSBC Philippines is not just a call center. HSBC Philippines is a Global Service Center catering exclusively to HSBC customers worldwide. Job security and career advancement are the reasons why you ...

Customer Service Representative

Requirements: Candidate must possess at least a High School Diploma in any field. Applicants must be willing to work in Quezon City. Applicants should be Filipino citizens or hold relevant residenc ...



HSBC Global Resourcing Locations:

HSBC Global Resourcing Makati
HSBC Electronic Data Processing (Philippines) Inc.
39th Floor PBCom Tower
6795 Ayala Avenue corner V A Rufino St.
Makati City 1226 Philippines

HSBC Global Resourcing Muntinlupa
HSBC Electronic Data Processing (Philippines) Inc.
5150 North Bridgeway corner Northgate Avenue
Northgate Cyberzone, Fil-Invest Corporate City
Alabang, Muntinlupa City
Philippines

HSBC Global Resourcing Ortigas Center
HSBC Global Resourcing
29th Floor Discovery Suites, ADB Avenue
Ortigas Center, Pasig City
Philippines

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Comments: (125)



Information about HSBC shown on the web is not enough for me to know how HSBC operates. Im alsolooking for how HSBC stands in the market.

This company sucks... Here in the Phils. a lot of People are resigning... even on those who belong to the higher management. Always delayed Payslips and very low salary compared to other call centers...

grabe politics dito.....they are the best bank in the world but no in managing people

i been trying twice to belong to this prestige company. however, i am unable to be on their preferences. but still just 3 days from today i'm gona go to their hsbc edp to apply again for i can feel it, i can make it this time around. thanks hsbc edp famil

HSBC EDP just give the best compensation package ever!

so far, so good in here...lucky me, a lot of improvements, perks are currently in when i came in....great work environment, great compensation packages...and a lot more.. good TL;s ( it's AMO's here), i guess? ihope...

sobrang politics!they might be the best call center in the philippines (as they claim!!) but the systems sucks!! my mga engot n AMO,even highter ups!favoristism pg d k nla feel i promote even if you deserve it SORRY k n lng.minsan nmn magu2lat k d nmn ng

sobrang politics!they might be the best call center in the philippines (as they claim!!) but the systems sucks!! my mga engot n AMO,even highter ups!favoristism pg d k nla feel i promote even if you deserve it SORRY k n lng.minsan nmn magu2lat k d nmn ng

how much do they give as salary?what are the other allowances that they give.pls...anyone...reply.tnx

yechh...please, improve your HR!!! you hire the "worst" AMO's!! who's the AMO? clue: its'a ashe and from batch 4..the worst, I tell you...:/

min pay basic 13k...

i heard dati that HSBC offers high salary. chenes lang pala

Sayang lang ang oras at pagod mo. It is not worthy...

ang tagal ng process ng application

a white gay from hr-makati cant even pronounce well. As if, pa strict effect. He ask unlikely questions and eat alot of his words. He doesnt even pay attention to any of your answers and arrogantly raises his eyebrows. Ive been working in a call center

you should also learn to give out premiums to tenured agents. I appreciate the offer anyway but its just competetive enough. dont forget to uptrain that white gay who works for your hr. thanks

Just wanna ask if the branch that where the employee(who bravely posts there comments above) complaining was that of the Makati or Muntinlupa? Thanks By the way kamusta naman ang IT staffs and environment dun? enjoy ba daw sila? thanks uli

CLIFFORD VALDEZ is the best TL ive ever had!!!

ayung AMO namin? may syotang agent from another team. nakakasuka. ginagastusan ang syota. may ka-on nmang iba outside. they play house in the office.

laging late magpasweldo...

tanong lng... may nakakaalam ba kung naging syota ba ni AMO Kookie si MO VIC...? at si FAbs ba syota ba nya tlga yung girl na maganda na Recto yung apelydo?

their HR and finance dept. really sucks. hate to say 'cause the dough is good there. i just resigned a month ago and stayed there for 9 months. my account was so stressful and management is not that good for a high profiled company. benefits are amazing t

delay with pay

TL Candy is the bast AMO at PBcom she's so cool.....

HSBC GSC Manila is by far, one of the best places to work in--for people with the right attitude. Anything negative gets flushed out, and former employees have been returning. This company really takes employee welfare seriously; I know this from experi

HSBC SUCKS! They call their customer a few days after their due date but they give resigned employees the back pay only after 4 months. Do you know this Jen Strybel or is it possible u cant even do anything about it?

HSBC sucks. My worst call center exp ever. The increases that were due me were never given except for 1 which was given 2-3 months late. they keep losing documents you've submitted and they'll penalize you for it. salary isn't high. incentives aren't rea

I have reviewed all the comments. And it seems like these are not validated. If i may, it seems like the negative feedbacks came from the managed out employees and others who are not even employees (no EDP DEPT at HSBC). I beleive the scorecards will tell

Their department, ASK HR is the best..

mahilig daw tong company na to na mamirata..arrrr!

I know of this case here in this company where a tenured manager was not promoted as VP, even though she's qualified for the position, the reason, this company preferred to hire another VP from another company.

Maganda ung mga receptionists sa harap ng buiding nila sa PBCOM...PWEDE!!

enough

enough

enough

enough

enough

To the moderators of this site: The description of company profile you are using is that of the Bank and not the CALL CENTER. They are 2 different entities. The bank might get upset because they have always maintained that they are different from the call

I used to work as an agent in US-MSFE, marami pangako ang MO dito na di natupad. Walang sistema ang HR kung sino ang dapat may increase, palagi pa sila nakakawala ng documents. At late magbayad ng backpay!

im currently working here as an agent at US-CARE process. what should i say, the company have the best offers there is, they stand to what they say the best place to work, they even have people who's sole job is to make the employees happy. sadly i'll be

This company is very well handled! I'm part of it so I can really tell you what's happening. They got the best benefits and offer if you deserve it! Unlike other call centre, they take care of the people. The recruitment is a bit hard but if you passed I

Previous HSBC employees resigned to work in other call centre, after a few months of experince, they will come back to HSBC because HSBC is the best contact centre, that's why people are comming back.

Dis co. is full of immoral employees and the company itself tolerates such behavior...as what the manager in Employee relations in Alabang told me..ITS NOT THAT WE CANT DO ANYTHING ABOUT IT, ITS JUST THAT WE WONT DO ANYTHING ABOUT IT. For them it's fine e

MANAGER EGBERT CHUA IS THE ONLY MO WHO WORKS AND IS THE BEST! OUR DEPARTMENT / DIVISION IS ALWAYS #1 BECAUSE HE KNOWS / TEACHES HIS TLs HOW TO BE THE BEST IN EVERY ASPECTS. LOOK FOR HIM IF YOU NEED HELP

im a tl in AF and the only person i looked up to is my ex manager egbert chua from collections

the best ang HSBC, kahit ang hirap ng pinagdaanan kong recruitment process, okay naman kasi hihigitan nila ang dati mong sahod sa dating call center...

I have worked my way from agent to AVP. Truly the best place to work!

AMO Maureen Recto is best AMO in CML (beauty & brains). Seriously though she should be promoted already.

1. It's a matter of perception of what you think about HSBC. The question is... have you done your part to make it the best company? or you just keep on complaining. Not just because their are challenges, only the management is responsible for it. All

i love this company. you won't regret applying in here. i'll be signing my job offer tomorrow.wuhoo!! thanks sir allen, ms aileen, ms mara, sir, chan, they are all nice,.

I was given the job offer although hindi nila sinabi pa yung benefits , anu ano ba benefits sa hsbc? may healthcard ba and increase sa sweldo? hope i wont regret this decision im still currently employed w another company malayo kasi sa bahay.. nga lang

da best to..........

i really thank ms. ochie of Hsbc HR in ortigas, i signed up my actual contract last friday, i really appreciate your kindness.

haaaaaaaaaaaaaaaaaaaaaaaay.... i love hsbc......but salary damn.,.... lol i love the free drinks... i cant imagine they're just like,an ordinary filipino people.... trying hard i mean i thought i'd feel like i'm on u.s... when i came th

The best place to work, people are professional and fun to be with! It's like your not working at all!

Andaming perks sa HSBC! It's a great working environment, and I love it here.

i hope i can pass da exams and work there....

this is the best company ever! i'm sure that those people who are giving negative feedback are those that were mangaged out already. they want their position and salary to increase but they're not doing anything to deserve it. they only want easy money! w

The pay and benefits are great and so are the company initiatives. But just like other companies, there will always be politics, intrigue and drama.

they usually start at 15k basic plus 5,250 for night diff, food allw, transpo etc tax exempt pa, if your an agent ok, but if you want management, the politics is bad very bad starting from David R.

MO Kurt Andrada is the only reason we are here. He's the best line manager you could ever have

If you know me, you can really tell that I don't really need the money right now but there is something in this company that makes you stay. So what if it has it's politics or downfalls, it's not the only company who has it. :)

tell u what, HSBC is the BEST place to work.. i'll turn 1 yr na in a few days.. GREAT environment, NICE peers, COOL mgt, AWESOME perks! what more can u ask for??

In case you'll be in US Collections, look for AMO Ros Raymundo and MO Fritz Libertino.. They are the best!!!!! ~glenda

bakit ndi pa rin nalabas un comment ko..huhuhu... i love hsbc pro not the callcenterdirectory.net.. biro lng..mwuah mwuah..please post my 1st comment..pls pls pls pls..love ya everybody..see u in hsbc..ehem alabng...

What are the benefits? may retirement ba in 5-10 yrs?

ui ty this is the best bpo-directory.... yes it is.... i love callcenterdirectory.net and hsbc ofcourse...ty ty ero,18 alabang...a dream come true talaga na makapagtrabho sa hsbc..sana makupleto ko na req'tments ko...im very satisfied with HBSC's offer sa

This is a great multinational company. I applied here for an executive post and to my surprise the processing was swift and they will really give you a competitive job offer that you can't resist. You'll love to be part of this organization.

WORST EXPERIENCE SA hR. HINDI YATA COLLEGE GRADUATE MGA HINIRE NILA SA HR

13k lang? ang baba lang pla amp.... wag nlang hahahaha

I attended the SLT with HSBC in February of 2007. It was really informative even though they were not able to accept me (because I was not able to meet their qualifiers) but the experience that Ive had with them really help me to excell in this industry.

HSBC Electronic Data Processing (Philippines) Inc. Muntinlupa HSBC Electronic Data Processing (Philippines) Inc. 5150 North Bridgeway corner Northgate Avenue Northgate Cyberzone, Fil-Invest Corporate City Alabang, Muntinlupa City Philippines

I've joined in HSBC EDP - IT, after few months I've decided to resign.... I dont like the attitude of my AVP kaya maraming akong senior team mates na nag resign because of his attitude. Magbago kana Mr. JONVIC APALISO for your own good.

Indeed a great loss for the company when MO Kurt Andrada left HSBC. He's an excellent leader. Lot's of people including me were greatly inspired by him. We won't be having these successes if not for the values and development he inculcated both in our

Tama yan Wayne Pedragosa resign ka nalang, walang makaintidi sayo eh. Di ka naman magaling.

I only have good things to say about HDPP. FYI, 13K is the basic pay only for those who do not have call center experience, that doesnt include the allowances.

Hi, i am working in HDPP as a Metris care agent. We got the best workplace ever!

Wherever you are MO Kurt Andrada, we know you will be successful. You are truly a blessing to people.

MO KURT ANDRADA - Epitome of a great leader

We miss you boss Kurt Andrada. We are following you anytime soon. We'll email our resume.

MO "DOI DE FIESTA" IS THE BEST EVER! I'm sad that he left Collections. He was such an inspiration and a great leader.

The new face of IT is MO "Doi de Fiesta". He makes it happen!

the manager now a for executive recruitment now a "VP" niña cortez is one of the worst mgrs ive seen.. i can the associates under her are working their asses on the line and their hard work werent even recognized.. mgt for HSBC is really poor when it come

Yes I salute Doi de Fiesta, when he transferred to IT, we felt sad. We've heard na mas magaling pa sya sa mga na promote na AVP - like Alvin Aquino and Jonvic Apaliso. Balik ka na lang HSBC pero sa Operation wag sa IT. we love you!!!

been w/ HDPP for 2 years. the best place to work! i will go back once my contract is finished here in dubai. sana nga lang yung mga tao sa HR mapalitan na when that time comes...

The IT Department is under a new leadership, and yes, it is going strong, but to those who does not know what IT is all about, well sorry to break this in your face but it's all about making things work, like the computer you are using right now, the Inte

i recently resigned from HSBC HDPP in QC. So disappointed and frustrated with the process i was assigned to. kamote ang mga ops ng Canada account. hindi marunong mag handle ng mga tao, di marunong mag handle ng service level..di ma handle attrition... ang

how much pay dito?

LAKAS NG PULITIKA DITO!!! LALO NA SA US COLLECTIONS IN PARTICULAR SA CML-MORTGAGE DAPAT SIPSIP KA SA MGA AMO!!! SANA HINDI NA UMALIS SI BOSS LESTER!!!

SAMO Tal of Mortgage, Your Da Man...nice facilities and good working environment pero mga alipores na RAMO lakas sumipsip lalo na yung babae..lakas manira ng agent...payroll wise nde delay..still it's the best place to work

i am a previous employee and it really depends for the boss you're working with. i have had good experiences in US Cards Collections but not in the department that they transferred me to...sila ang sumira ng mga pangarap ko sa HSBC. i left after 3 1/2 yea

I've got the best interviewer, Ms. Macky Aquino at PBCOM.she made me expressed myself naturally;she believes in me.parang psychiatrist nga eh...i have learned on my enriched training that i discovered a lot abt. myself;what are my limitations and capable

Umalis ko sa HSBC dati akong US CARE napunta sa METRIS nagtagal lang ako dun dahil sa AMO ko c AMO zaf ewan ko kung nandun p cya pero sya talga ang the best AMO....

Jonvic Apaliso, worst IT-AVP of HSBC.....

Im @ UK Collections.. may politika ba dito? i cant feel it in my process.. hehe cool up

I disagree with the one who made a comment that IT is under new leadership and it's going strong. But based on a recent HSBC survey, IT Management is the lowest. Only shows that previous management made a wrong choice by selecting these IT-AVP's

I know Wayne Pedragosa, magaling na IT yan pero babaero! kaya nga napromote yung boss nya sa AVP dahil sa kanya. Kawawa lang hindi sya na promote dahil nagresign agad dahil sa politika. Balik ka na ulit dito sa dept. ka na lang namin mas magaling mga tao

I love HSBC! Trainors r awesome, the HR people are very professional (and good-looking) and an environment conducive to work.

di totoong magaling si Doi de Fiesta. Kung magaling talaga yan e bakit kung saan saan itinatapon na department.ang kawawa ngayon e IT kasi dun sya napunta. It's the biggest mistake the past management has made.Hiring someone who does not know a thing abou

ukcts rocks! i love my manager, he surely knows how to deal with csr concerns.

sino di nyo trip sa ukcts?

sino di nyo trip sa cts?

i used to be an employee of hdpp for almost four years... for that long period that i stayed with hdpp i can say that the company and my former bosses treated me well.. u can't expect the best of everything from one company.. wherever you go there will al

I am a re-hire of hsbc hdpp. Dati kami sa pbcom pero linipat kami sa commonwealth. Dati healthy environment pero "no" na ngayon. Sa linipatan namin parang paglabas mo ng office 50-50 buhay mo. Im resigning to go back to makati where i can work comfortably

sobra palakasan dito, ung isang amo engot, BIsmonte ata pangalan nun. mukhang tuod!!!!!

Good company ba kamo??? kaya pala tadtad na ng complaints sa NLRC ang HDPP.....and whats worse, nilalakad ba sa mga arbiters at tinatakot ang mga nagrereklamo. Good company nga talaga..... most definitely....... NOT!

yeah it's already mentioned before. lets mention this again. mga bitter na nagpost dito. its either termnated emplys or never nakapasa sa recruitmt process. wawa naman. XD

The company itself is good. i use to work there for almost 2 yrs. masaya. with regards with the pay, the pattern it with in-house callc enter range. not unlike cvg w/c is outsourcing kya mataas ang pay. all allowances with hsbc are non taxable suring my

walang kwenta interviewee dito... nag-apply ako from 9am-9pm, nakapasa ako sa initial and exams.. final interview ko kinabukasan na kasi sobrang late na. So bumalik ako kinabukasan for my final interview... hindi ako pumasa sa final yung Interviewee panga

HSBC is a good place to work. i have been with them for 3 years. UK CTS really rocks. because of HSBC i landed a good job abroad. to others it may seem bad, and i respect your opinion. i was an agent before and got a promotion as AMO. although pay was not

Ok na ok benefits! Pero yung nging trainer nmen si Kate Bautista baliw ata! Pinagttawnan lang nmen siya nung training nmen.

Si MO Charlie and AMO Vernah ang lakas mamulitika!!! imagine, pumunta pa sa states yung MO for training??? ano naman ang gagawin nya don? at si Vernah, kupal na AMO, napaka-unfair nila sobra. Alamin niyo kung papano napromote yung 2 reps niya dati na wala

THIS IS FOR HSBC PHILCOA BEWARE OF "MARICRIS SARSABA".... SHE'S FROM CONVERGYS COMMOMWEALTH.. NAGRESIGN SIYA DAHIL SA DAMI NIYANG UTANG NA NAIWAN DITO SA CONVERGYS.. SA MGA KA TEAM NIYA FROM PGL1(DIRECTV ACCT).. MAY UTANG SIYANG 20K, 5K, AT SA MGA HIND

Hater out there were probably terminated since HSBC doesn't hesitate to TERMINATE you if your stats SUCK CONSISTENTLY, if you perform YOU WILL BE PAID,

im in Fraud.. i should say that they pay people if you perform, MY MONTHLY INCENTIVES reach to 9k i started at 13k since ihad no experience now my salary is 26k im only entering my 2nd year in the company

ANG MASASABI KO LANG... STOP MEEEE!!!!!!!!!!!!!!!!!!!!!

hi, im currently looking for a job, and i am interested to apply in HSBC, is their site in makati entertains walk-in applicants?

Maganda ang branding and facilities pero bulok ang management especially HR. Low salary, bulok na procedures and the people na nagpapalakad would be the reason you will definitely resign.

ang bobo mo mag english. I wonder how you even got into a call center, you're an idiot. R E T A R D . . . @_@

I want to apply as a QA in this company. Can u give me the salary range? What are non-taxable allowance? How much is the night diff??

im not sure about some of the people here...in ever process cguro merong mga bad apples...

I stayed with hsbc for 18 months. The company was just half year old nung andun ako. People were so nice and walang pulitika. Unfortunately, pumasok ang mga epal at bobong managers kaya gumulo.. The best MO was John Pastor!! Bossing na astig! marunong mak

yes, Ros Raymundo is the coolest TL you could ever have, syempre batch mate ko yun eh. Angas! - Apple

HSBC is the best company, TL Julius mendoza is the best tl!

hi, I actually type this to the google and i feel interesting on your company. I know that this is not just asmall but a huge company and im looking forward to work on this company. Anyway you can contact me on my phone number just to confirme if there still a slots for any position in you company. I actually have an experience in a call center and im doing inbound and outbound. MY CONTACT NUMBER IS 09262436315. Thank you

HSBC Global Resourcing record in Call Center Directory was last updated 2009-08-25

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