Call Center Directory

Call Center Directory > Call Center Companies > Fine Marketing Solutions

Fine Marketing Solutions

Fine Marketing Solutions

Description:
Fine Marketing Solutions (FMS) provides innovative and practical contact center solutions tailored to meet each client’s unique business objectives. FMS outsourcing project teams are armed with a potent combination of technology, contact centers, contact center consultants and strategic relationships within the public and private sectors providing a wealth of knowledge and resources to available to each engagement.

They live in a world of 24x7 NOW. The combination of Internet, smart phones, kiosks and the like provide today’s consumers with an abundance of channels to communicate with companies. Those that are ill-equipped to market, sell, deliver services that meet these needs find themselves facing a Perfect Storm which downpours lost opportunities, high customer churn rates and catastrophic financial results.

NOW more than ever, companies must find a way to provide exceptional customer experiences at a reduced cost simply to maintain their current books of business. By itself, this is a daunting task; add the aggressive pursuit of new business into the mix and it becomes overwhelming for many organizations to accomplish within a reasonable timeframe. And in business one thing is a given; time is not on your side. Reality dictates speed is of the essence.

Fine Marketing Solutions’ team is a master at accelerating results™. By focusing on the gap between organizational capability and customer expectations their clients get custom solutions. This is possible by applying our years of experience implementing technology, targeted multi-channel marketing, quality assurance, training, rigorous production oversight and “right shoring” of business functions. They do not waste their client’s time trying, they guide their project to the best suited contact center with the required skill sets, economics and support for long-term success.

OUTSOURCER SOLUTIONS
- Geographical Outsourcing Analysis and Vendor Profiling
- Contact Center Vendor Selection
- Contact Center Vendor Management
- Contact Center Performance Optimization
- Business Process Outsourcing Consulting
- Project Definition and Implementation Oversight
- Quality Assurance Monitoring and Reporting

CONTACT CENTER SOLUTIONS
- Contact Center Consulting
- Business Development & Dedicated Sales Support
- Branding & Marketing
- Contact Center Performance Healthcheck & Workforce Optimization
- Contact Center Training
- Contact Center Site & Technology Design
- Contact Center Quality Assurance Monitoring & Reporting
- Project Management
- Expert Witness Servicess
- Outsourced Client Services / Account Management

BRANDING & MARKETING SOLUTIONS
- Creation of a Strong Brand Identity
- Website Design
- Corporate Identity - Logo Design, Business Cards and Sales Powerpoing, Company Profile
- Social Media Marketing - Social Networks, Video, Blogs and more.
- Search Engine Optimization
- Geo-targeted Search Marketing
- Online Marketing & Brand Reputation Management


URL: http://www.finemarketingsolutions.com/ (View Site)

Hits: 723

Fine Marketing Solutions Job Opportunities:
Fine Marketing Solutions has 0 jobs.



Fine Marketing Solutions Locations:

Fine Marketing Solutions United States |



Related Companies:

V-Soft

Aspect Contact Center

American Marketing Concept, LLC

Core Software

JM Field Marketing