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Epixtar International Contact Center
Epixtar International Contact Center
Description:
Epixtar International Contact Center Group, Ltd is a business process outsourcing (BPO) company - aggregating contact center capacity and robust telephony infrastructure to deliver comprehensive, turnkey services to the enterprise market. From campaign design through ongoing management, Epixtar delivers value-driven, creative outsourcing solutions for the customer relationship management (CRM) and telesales initiatives of third-party companies. Companies use Epixtar's marketing expertise and well-trained personnel to acquire, support, and enhance the customer experience, reduce costs and generate top-line revenue. Epixtar’s corporate headquarters is in Miami, Florida and it currently maintains two contact centers in Manila, Philippines, with developmental plans to expand to additional centers over the next 24 months.
Epixtar rigorously manages all aspects of the campaign performance equation to generate the most value for our clients. They invariably profit when Epixtar manages their customer acquisition, win-back, or retention initiatives. Epixtar achieves this through a rock-solid platform of technology, infrastructure, and operational organization. This foundation supports a set of standards that govern everything from the way we staff our centers to the client engagement process. These efforts are designed to guarantee that your campaign requirements are met – quickly, efficiently, and profitably.
URL:
http://www.epixtar.com (View
Site)
Hits:
12528
Rating:
2.55 (Rate Epixtar International Contact Center Site | View Comments)
Epixtar International Contact Center Job Opportunities:
Epixtar International Contact Center has 9 jobs.
Sales Executive
As a Sales Executive, you will be working with businesses and consumers in a variety of capacities to elicit and record information; support products and services; receive orders; or ...
Team Leaders have mastered the skills of the call center Agent (both inbound and outbound). They have a comprehensive understanding of sales and customer relationship management techniques to be subje ...
As a Program Manager, you will have responsibility for anywhere from 100 - 150 agents and 10-15 team leaders. That means a successful Program Manager will be an excellent leader and a skillful manager ...
Qualifications
Assertive and possessess a "go getter" personality
Good listener, energetic and creative
Willing to work in night shifts or shifting schedule
Excellent communication skills in Eng ...
Qualifications
Graduate of any course
Very good written and oral english communication skills
Knowledgeable in MS office applications specifically word and excel
Excellent typing skills
Knowledge ...
Qualifications:
Telemarketing/Call Center Experience preferred
Sales experience preferred
Positive and aggressive personality
Excellent command of english
Excellent communicator
Computer and Int ...
Qualification:
College Degree in Human Resources
1 yr supervisory experience in all HR functions
Experience in Labor and Employee relations
Knowledge of Labor Law and goverment mandates
Excellent ...
Qualifications:
College degree in Human Resources
2 yrs supervisory experience in HR functions
Experience in compensation and benefits administration
Knowledge of Labor Law and government mandates ...
Qualifications:
Sales experience preferred
Positive and aggressive personality
Excellent command of english
Excellent Communicator
Computer Internet Savvy
Team player
Problem solver
Night-shif ...
Epixtar International Contact Center Locations:
Epixtar International Contact Center Eastwood City-Libis Epixtar International Contact Center
Epixtar House
5 Eastwood Avenue
Eastwood City CyberPark
Libis, Quezon City, Philippines
Epixtar International Contact Center Florida Epixtar International Contact Center
Biscayne Centre
Seventh Floor
11900 Biscayne Boulevard
Miami, Florida 33181 USA
Comments: (33)
TIPS:
Don't be deceived by the man on the big billboard at the entrance of Eastwood. If you pass the initial interview, you will be endorced to a 7-nights ECAMP (communication skills training) without pay. On the seventh night, only 19 people will
pass and be endorced to regular training which is supposedly next week after ECAMP but you know what they will inform you that the training has been postponed until 1 and a half month.
I dunno if I could believe them. But it appears that theres no immediate hiring in this case
Not sure about that last comment — I started dialing last and the people there seem to be after more agents.
the training's really gud..
the trainers are warm and friendly.
ull learn a lot from them.
they'll even drink with you!!
but wen you get to the floor..
yeah, i agree.. the supervisors are quite nasty..not to mention unintelligble and fickle minded.
especially on the 6th floor..
low paying job!
the team leaders in applied card bank campaign "power trips" to cover up for their stupidity and inefficiency. duh?? the TLs noel and ayen "cant even construct decent, proper english sentences!" like, eww.. SO KAHIYA!! LOL. they shud be terminated ASAP f
mga tl talaga dyan power trippers!! ewan nga bakit sila na promote as TL's e hindi naman seller! tulad na lang ni ayen... si ayen?!!! buhay pa ba yan? mga agents niya BEWARE!! palipat na lang kayo ng team!
i've worked der 4 about 3 months and they kip on transfering us to different accounts every wik, i jst cnt understand them why, and sometimes nsa office ka nga pro d ka nman nag-ddial and ur PEP cntinuos to escalate even u dnt hve stats.. boss shift manag
I’m not tl noah and tl ayen’s fanatic or what ever you want to call it but as far as I know they are doing a great job in handling reps. Those agents like you must be ashamed of what you are doing like making bad comments with your previous supervisors.
happy ako sa epixtar kasi dahil sa commission nag ka kotse ako.. :)
You know what both of the supervisors u mentioned were my previous supervisor and i'm glad that i was under with their supervision, i've learned lots of things about telemarketing and most of epix peeps are aware that these two supervisors you mentioned b
naku ha kilala ko yang sina ayen n noel..si noel batchmate ko yan dati...mejo maarte lang magsalita..si ayen? wala lang...mabait nman in fairness.
c noel ok pa.. pero si ayen??? wee... kairita! kaya andame namamlastic d2 eh!
have stayed here for 2 years. 25p food, free parking, very accessible location, excellent pay (before).Epixtar WAS a good place to jumpstart a career, training was extensive and paid before... i and many others left because of the two midgets namely- via
best callcenter ever....before i leave exp i love it....
I respect this company. They know how to spot good people. I am a High School Graduate. They knew I am talented, because they never asked what I know about computers and other stuff (eTelecare did - They're grumpy). Well, Epixtar's getting the best of wha
i love epixtar thats all i can say, i love ccib and most of all we love mommy clare our pretty manager!
yea. power trippers. scammers!
One of the very few great people that epixtar has is JASON SANTOS, unfortunately they don't even know how to maximize their resources.. tanga kc ni jojo eh prinaprioritize nya ung mga babaeng tl e wala nmang bnatbat un kay jason!!haay naku ang tanga!
pumasa ako ngaun lang aug 28, 08
10,000 lang basic. 10% nyt differential
napakababa
training daw is 400 a day non taxable thats' for a month
i'm not sure if I will accept the job
kung kilala nyo c dana castro agent ni jonah pascual sa jojo's team i'm just wondering why this girl is still there.eh pep out na xa matagal na 2x na xa napepout ung last tym nasalo lang xa ng jowa nya c ace olog dating shift manager na term napaka arten
my God! i never dreamt to work on a chapter 11 bunkrupt company. since im working here ryt now. ill try to deal with them in a right way. but then, if the impose it in reverse.. if i experience ung POWER TRIP DITO SA EPIX? babarilin ko agad!! patay sakin.
Diane Aguila, the center manger na nademote at pinagpasapasahan at sinuka ng iba't ibang department is an absolute jerk! Totoo ba na ang incentive for discover peeps na dapat sna eh ipinapamahagi eh binubulsa nya? Tigas naman ng mukha!
Diane Aguila, the center manger na nademote at pinagpasapasahan at sinuka ng iba't ibang department is an absolute jerk! Totoo ba na ang incentive for discover peeps na dapat sna eh ipinapamahagi eh binubulsa nya? Tigas naman ng mukha!
I know someone from Epixtar that's also working in a diff call center... Tapos ung med cert nya fake... Nakalagay ung header ng medical company sa taas at phone number pero ung footer iba ung phone number..number un ng isa pang med company...beware!!!
bad taste in hiring an agent. lalo na a certain Nico hr. He doesnt deserved to be an hr.
PINAKA BOBONG TL DITO SI ANLOT DELOS CANTOS
pinaka BOBO si ONIE Pagkalinawan
puro upper management lang yumayaman dito
haha pinka maduming tl jan c ONIE Pagkalinawan
i am interested. i'm just a 1st year college undergrad.
Epixtar International Contact Center record in Call Center Directory
was last updated
2006-07-31
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