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Dialworx (Pty) Ltd

Description:
Dialworx (Pty) Ltd, based in Midrand, is a dynamic and vibrant full outsource contact centre company, which implements Contact Centre projects on behalf of clients.

They, at Dialworx, is confident that their Contact Centre experience is the main ingredient that will enable them to identify and improve companies’ current Contact Centre requirements.

Dialworx (Pty) Ltd insight into and knowledge of the Contact Centre market has given them an appreciation that pro-active and highly motivated consultants are the competitive differentiation factor in this sector. The use of an Outsource Contact Centre company with an understanding of this market can and will cost-effectively reach the required target market.

Dialworx’s main focus is outbound services and they offer customised, highly cost effective telemarketing solutions to meet your unique needs from our offices in Midrand. Dialworx has a team of professionals with business and market savvy, who are ready to pick up the phone and speak to your customers or community members on your behalf. Dialworx can assist you in putting together a telemarketing team to build a new customer base, to perform complex customer surveys, to help implement strategic marketing programmes, to improve customer growth through cross selling or to assist with a cold calling initiative to generate more customer leads. By applying a highly cost effective business model, Dialworx offers the expertise to deliver flexible solutions that suit your specific needs and put you on the path to success.

Dialworx Contact Centre services provide businesses with the industry’s leading telephone based customer support solutions for a fraction of the cost. Using state of the art custom developed Contact Centre technology, Dialworx is able to provide customers with powerful tools for customer relationship and information management. By employing a rapid application development tool, Dialworx can create customised Contact Centre scripts to suit the client’s specific needs.

At Dialworx, each telemarketing project begins with close consultation with you and an analysis of your needs to understand the business and the overall objectives of your telemarketing campaign. The team takes time to assist with your script to ensure that your goals are being met, while ensuring that their agents to work at the highest level of efficiency. Dialworx training supplies their agents with the skills to understand and implement your specific campaign or offer your proposed services, to handle any possible objections professionally, and to apply a professional approach while targeting your market.


URL: http://www.dialworx.co.za/ (View Site)

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Dialworx (Pty) Ltd Locations:

Dialworx (Pty) Ltd South Africa
Dialworx (Pty) Ltd

Constantia Park,
Stellenryk Building,
Unit 7 & 8,
16th Road (526-546),
Halfway House
Johannesburg, South Africa

Phone: +27 11 805 2829
Fax: +27 11 805 7279