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Call Center Directory > Call Center Companies > Dell Customer Contact Center Dell Customer Contact Center
Description: Call Center Operations SpecialistWork in conjunction with multiple cross -functional organizations analyzing situations and data. Make the appropriate recommendations for improvements. Manage projects independently bringing recom ...Training ManagerManage the Technical Training team Analyze metric data and technical complexities to make appropriate consultation of required training development, and delivery methods for world wide dissemination ...Dell Job Openings PhilippinesDell Customer Contact Center is in need of the ff positions: Team Leaders Technical Support Coaches and Trainers Contact Center Operation Human Resources ...Technical Support AgentsDell Customer Contact Center is looking to fill more than 200 openings at our new Call Center in Pasay. As a Technical Support Agent, you will support our global customers who use Dell products for h ...Dell Contact Center Job Openings PhilippinesDell Customer Contact Center is extending its worldwide network of call centers to Metro Manila. Call Center Operations Technical Support Agents Human Resources Talent Acquisition Manager Lear ...Dell Philippines Job OpeningsDell Contact Center Philippines is now hiring: Technical Support Agents Communications Consultant Capacity Planning Analyst Financial Analysts Talent Acquisition coordinator Technical Trainers ...Dell Call Center Philippines Job OpeningsReady to fine-tune your career? Meritocracy. Empowerment. A passion for technology and unique solutions. That's what success sounds like at Dell. Explore our career opportunities, and discover how ...Dell Customer Contact Center Locations: Dell Customer Contact Center Eastwood City-Libis Dell Philippines 2nd Floor, 1800 Eastwood Ave. Bldg. Eastwood City Cyberpark 188E. Rodgriguez Ave. Bagumbayan, Quezon City Philippines Dell Customer Contact Center Makati Dell Customer Contact Center 27/F Tower 2 RCBC Plaza Tower Makati City, Philippines Dell Customer Contact Center Philippines Dell Recruitment 2/F North Parking Building SM Mall of Asia Complex Pasay City, Philippines Comments: (71) the best mahirap ba mag-apply? The best ang suweldo. Pero good luck sa unrealistic stat. They love their customer so much because they are loosing big amount sales. You are not allowed to warn the customer even they are saying profanity words and the worst is you are required to callback the customer even they already hang-up. They said t Kalokohan ang stat nito at sobrang tanga pa ng mga trainor. Mas marunong pa yung mga tech na tine-train nila. Puro lang basa ang gagawin nyo sa training. Reading session kung baga. Lakas ng politics d2 at parang teritoryo ng mga dating eTelecare tech at puro pagalingan pero marunong lang naman pag-Dell pc ang hawak wala ng sinabi pag-ibang setup na ang pinag-usapan. Puro theory. Yung isang kano dyan ng BH ang initial puro lang yabang yun wag kayo maniniwala puro daldal pero walang alam at puro pangako. where's the contact number?!what's the address for the online application?!you missed putting the important things for dell!!!your website is inefficient!!! I am only asking for a phone number to call and you don't have it. I do not know where I can have my laptop repaired. Help I am in dire need of your help . I don't know what call center in Manila my dotter have applied Pls make a reply 2 me at mtos@yahoo.com. She left our city January 16, 2006 and now I knoe she needs my help. Please it has been three months since we last tal ahahahaha pamatay ang metrics namen dito...kaya nu ba to??..hehehe Dell is a nice company and so far I've heard a lot of good comments. For unrealistic stats, that may be true. However, Decision makers in Dell can only pressure employee so much. If changes needs to be done, like adding more people, I think they'll do it anga galing tanong ko lang mga guys, talaga bang nag terminate sila palagi pag hindi mo na meet yung metrics nila? I'm working with dell right now, okay naman, maluwag at maalaga sa mga empleyado. Metrics medyo pamatay nga, pero kaya naman, promotion mabilis, sweldo hanep basta okay performance mo, 3k-4k boost agad after 6mos. Dell QC kayo para pioneering, me, 2nd bat guys... apply kayo sa DELL Pasay Site... Masarap magtrabaho sa Dell... ang office super laki dahil the biggest tenant of MOA. starting salary is 19K for those who doesn't have any call center experience. 3K and allowances. dell is way ok..but they have some tools that are really complicated.. ive been online and ive been looking for contact numbers for dell for my application...how come there's no indication of where i can send the my application o0nline I'm currently on NCO now, me balak akong magaplay sa Dell in the near future. Dell Here I Come!!! all i can say is how they care for their employee care here is equa to how much they care for their customers! Nothing is unrealistic about Dell's standards for CS/TS. Kaya nga call center agent ka kasi you would need to balance everything. Lahat ng tao dito may Integrity and they give so much value to Work Ethics kaya you should be very proud of yourself kapag employee ka ng Dell Masaya dito kasi di tulad ng iba, in house employee ka. pano pag mass com grad dito.. no cc experience..? do they still accept those? but very fluent in conversational english..? Ok dito sa tutoo lang. I started as an L1 Tech, batch 1. Resolution Specialist na ko ngayonmaganda ang sahod, mejo hassle ang metrics pero manageable naman. 19k starting pay? pano ung may more than 1yr experience na? magkano offer? what is the role of technical support? and what is their job in the call center? Dell Rocks!I'm not joking as in!we have here ethics so wala d2 ung mga parang asal high school students at walang mayayabang d2! The best talaga to sana maka pasok ako dito... apply po ako a ty what's the email address where we can submit our resume? am an outbound agent for 2yrs already in nco..do they accept those agents that dont have ts or cs experience?...is it difficult to apply? you indicate dell call center addresses but where are the contact numbers? How can you call this site a callcenterdirectory when you cannot even provide a single contact number? i just thought DELL is good..i was wrong...only the foundation of the company is good..like what the others are saying- I DONT LIKE DELL ON HOW THEY GAUGE AGENTS' PERFORMANCE..i just finished my contract to Dell and i decided to leave..Ginawa na rin nilan 1 year nako sa dell, papalit palit ang metrics and goals, bloody work. puro asa taas pa ng tax...grabe alis nako nagtro-troubleshooting k na nga pagbebentahin kpa? yes, may upselling! i decided to leave dell kc gnawa n nilng part ng metrics mo yung pagbebenta. will this be the right place to have a good career? yep! totoo un na 19k ang basic salary for starters. Pero kpg matanda ka na sa experience mas bongga ang sweldo mo. Pero sa totoo lang.. super hirap makapasok sa Dell. super! Sweldo mo pag pay day laging 5 digits pay! kaso.. malas mo lang kpg na tyempuhan may phone # ba kyo s dell MOA frontdesk pra pwede magtanong,tnx may phone # ba kyo s dell MOA frontdesk pra pwede magtanong,tnx langya....alang silbi website ng dell I used to be with Dell as a RS...and this company has the best training and payroll.and also with the management, i have nothing against Dell. regarding with the stats, obviously they will push you to do better not only to improve the company's interest b im very disappointed w/ dell . . kakaresign ko lng . . taas nga ng sweldo . . but u nid to hit "unrealistic stats" csr doing sales? tha'ts b*lsh*t . . im gonna try Apac .. maganda b talga dyan??? haven't tried yet... maybe in the future.. actually ganyan naman mostly lahat ng mga call center.. it's a bloody job mahigpit sa background check 2ng dell?baka kasi hindi ako magdeclare ng ibang company e walang magagawa ang ethics kapag yung mga namomolitika ang mei contact sa ethics.. the company is the best in everything, but taking care and defending their own agents.. sad that they don't gauge your work according to your performance.. walang magaling Kumakain ng alikabok samin mga agents dito sa Dell... mas mahuhusay mga Dell tech sa eTelecare. malaki ang sweldo sa dell. laging 5 digits ang sweldo every payday (which occurs every 2nd friday/26x in a year), mataas nga lang ang tax. mabilis ang promotion pag mahusay ka. may salary loan (which you can go up to as high as 150K for L1 level) at EPP Ei! Question... may email/chat support din ba dito? Thanks! sales oriented company :( sa hirap ng buhay, wla nang call center na hindi sales oriented ngayon. woohooo! Technical Support Senior Assistant! 21k BASIC san ka pa! from dell teletech nova, first call center, can't compare to other bpo and account, but with dell, ull never go stagnant, interesting learnings everyday, nice pay, metrics? well, why these people left dell is because of metrics, but everytime ur able to r Wala na ang Pasay Badge Site. It has been taken over by TELEPERFORMANCE. wala ng dell, sa qc n lng. DO NOT WORK FOR DELL..... DO NOT WORK FOR DELL ok na sana, kea lng binenta sa Teleperformance... MGA TAGA-DELL PASAY PAPAYAG BA KAU SA MGA NANGYAYARI NGAUN, INIWAN TAU NG ATING PINAGKAKATIWALAAN ANO ANG GAGAWIN NYO HAHAYAAN NYO NA LNG BA NA MATAPOS MAGPATUPAD NG MGA UNREALISTIC STATS EH IIWAN TAU SA ERE badtrip tong mga tsm natin balimbing pagkausap mga taga teleperf closed naba ang dell? dito sa dell, maraming palaiyot! isa na ako dun. Dell offers one of the highest basic salary. Im with dell and so far so good.wala naman perpektomng kumpanya kahit san kayu pumunta. Siguro kaya unrealistic kasi di nyo nami meet yung stats na hinihingi sa inyo. this shouldn't be here anymore... teleperf na un nasa MOA... ONCE UPON A TIME, IN A CITY FAR FAR AWAY... THERE WAS A CAOMPANY CALLED DELL IN PASAY MALL OF ASIA.. I cant believe this transition. I have not got anything accomplished with Dell Call Centers. The only ones that i have talked to have been out of the states. This may cause all of my business for Dell no contact numbers for those people who wants to apply at dell.. hay naku... naging teleperf lang ung management dito nag kagulo gulo na angmundo dito sa DELL Pasay (este teleperf Pasay) Ganito ba talaga ang pamamalakad ng teleperf? This callcenter is bu**sh*t, imagine a tech support na will PUSH you even if it's not your forte. Wala na ngang Tier2 na pwedeng i-escalate pipilitin ka pa ring pagbentahin para lang ma-meet ung unrealistic stats kasi nga binabase nila sa highest stat on nag paumpusa ng bagong uri ng callcenter: TechSupport+Mandatory Sales=WTF! Tech Sales?!? tapos kung di mo ma-meet ung stats na unrealistic (based on the highest stats), bibigyan ka ng kung anu-anung form para mag-force benta ka? Hay naku, I discourage Callcenter virgins to apply here in MoA site, madidismaya lang kayo & baka magkaroon lang kayo ng bad impression about sa callcenter industry, masaya ang trabahong eto pero PLEASE don't try to be a hero & try applying here because m Don't even plan to apply here if you are a callcenter virgin & if w/experience but malabo sa sales, this is not for you. During interview sasabihin lang sayo na may binebenta ka, pagdating sa floor gagawin ung sales na mandatory as if dito naka-rely ung Dell Customer Contact Center record in Call Center Directory was last updated 2007-05-05 |