Datacom SouthEast Asia

Call Center Directory > Call Center Companies > Datacom SouthEast Asia

Description:
With over 1200 full time staff, Datacom is one of the largest Australian/NZ owned IT organisations and offers a wide variety of IT services to government and commercial entities. Established in 1965, Datacom boasts a client base in excess of 2000 organisations including some of the largest companies in the region. Datacom is unique in that it provides a complete outsourced solution for the business needs of call centres, application development, technical infrastructure support needs (desktop, database, operating system), data centre hosting and marketing support.

Product and Services
Customer Contact provides a complete range of outsourced services for organisations especially those in the Information Technology Industry. These services include:

Technical Product support
Lead generation and management
Fulfillment Services and warehousing
Outbound/Inbound Telemarketing
Loyalty Programs
Surveys
Direct Mail campaigns and telemarketing follow up
System Group (IT Systems Professionals)

Strategic IT consulting
Onsite/Remote technical support
Outsourced database and Unix/NT administration
Desktop support and management
Website/E-commerce development
Managed database administration
System design and development
Data Centre hosting services

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Datacom SouthEast Asia Job Opportunities:
Datacom SouthEast Asia has 4 jobs.

Technical Support Representative

Responsibilities: Accurately identify the customer’s real needs and resolve customer issues. To register customers and products in the support database. Maintain control of the call through probi ...

Business Continuity Manager

Responsibilities: The Business Continuity Manager is responsible for ensuring that measures are in place to enable the organization to continue to provide critical services to clients in the face o ...

Pioneer Account for Tier 2 Macintosh OS

Responsibilities: Troubleshooting with customer to provide a solution Identifies and works towards resolving the customer’s ‘real need’ Uses tools available to identify and resolve problems Cons ...

Technical Support Representatives Eastwood

Responsibilities: Accurately identify the customer’s real needs and resolve customer issues. To register customers and products in the support database. To log all call details in Support Databas ...

Datacom SouthEast Asia Locations:

Datacom Libis | Datacom SouthEast Asia Makati | Datacom SouthEast Asia Taguig |

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I wish to apply to your company. I have worked as a Customer Sales Representative in Telus International Philippines (Dell Account). Assist the customer on how to use their computer and do trouble shooting to resolve customer’s problem. Up sell and cross sell to be able to meet the daily, weekly and monthly financial metrics. and Assist new hire agents by sharing the best practice and provide them templates for proper tracking.

Datacom SouthEast Asia record in Call Center Directory was last updated 2012-01-05

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