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Cynosure Infotech

Description:
Promoters of Cynosure have more than a decade of experience in the service industry, especially in the Information Technology (IT) and IT-Enabled Services (ITES) industry, serving both domestic and international markets. Cynosure Business Process Outsourcing (BPO) Center was established in the year 2004 with a vision to offer world class inbound and outbound Contact Center services and BPO services to international clientele delivering quality and cost advantage by managing outsourced services.

Cynosure fosters valuable relationships between the clients and their customers through the use of world-class resources, technology, manpower and services. Cynosure's clients trust the professionals at Cynosure to handle every communication with the skill, care and courtesy that they themselves would have extended. By blending the right processes and technologies with significant reduction in costs for the client, Cynosure delivers substantial value for every penny spent by the client.

Cynosure strives to be the best in the industry. The company fulfils all client requirements through the right blend of advanced technology, the right processes & right employee at the right place & time.

Since inception, Cynosure's goal has been to forge long term, strategic relationships with its clients. Cynosure offers a broad base of services including - Inbound and Outbound voice based services, Market Research services, Customer Contact Management, Mortgage Services, Back Office Processing and end-to-end BPO services.


Inbound services :

At Cynosure , services offered through Inbound mode are Customer Care, help desk, inquiry desk, inbound sales, technical support & cross selling as per the client requirements & demography.

All the operations are carried out with proper planning & co-ordination, with reporting in the end for the results to the clients.

Customer Care:
Solving the queries & questions related to the product.

Help Desk:
Provide all kinds of help on 24 x 7 basis.

Inquiry Desk:
Inquiry solution related to the client products.

Inbound Sales:
Making sales through registering the customer online.

Technical Support:
Provide full support for technical updates.

Cross Selling:
Make sales throughout the globe.


Outbound services :

At Cynosure , the services catered through Outbound mode are Lead Generation, Collections, Appointment Settings, Call Back generations, Product Launch, Brand building & Order collections as per the client needs.

Lead Generation:
Generating lead lists for the clients.

Collections:
Collecting & Reminders of payments for clients.

Appointment Settings:
Help the officers at client side for their appointment with customers.

Call Back Generations:
Generate lists of call backs for the client's officers.

Product Launch:
Help the clients to launch their new products.

Brand Building:
Spread awareness of new products in the market.

Order Collections:
Online transaction processing of collecting orders for clients.


URL: http://www.cynosureinfotech.com/ (View Site)

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Cynosure Infotech Job Opportunities:
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Cynosure Infotech Locations:

Cynosure Infotech India
CYNOSURE INFOTECH

S-6, FOUNTAIN PLACE,
OPP. HDFC BANK,
NR. MITHAKALI SIX ROADS, NAVRANGPURA,
AHMEDABAD-380009,
GUJARAT,
INDIA.

Phone : +91-79-27559023
Fax: +1-509-695-7438