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CosmoCom

CosmoCom

Description:
CosmoCom provides IP Contact Center Technology for Unified Customer Communications, On-demand, across an entire enterprise or across any number of enterprises.

CosmoCom, the global leader in Unified Customer Communications, is revolutionizing the whole range of business/customer interactions, not just in formal call centers, but for all information workers. Its technology improves customer service and increases revenue while reducing cost by supporting many independent virtual contact centers on one all-IP platform that integrates easily with other VoIP network components and with the Information Technology environment. Organizations can obtain the full benefits of this technology by deploying it themselves or by working with a network service provider that hosts it on a dedicated or shared-platform basis. CosmoCom is the most-selected provider of hosted contact center platforms to top-tier telcos worldwide. Its multi-tenant platform, CosmoCall Universe, is a Contact Center On-Demand (CCOD) system designed to unify all communication channels and all major contact center functions. CosmoCom customers include service providers such as BT, Deutsche Telekom, France Telecom, Telefonica, NTT, VSNL, PLDT, Verizon Business, and many others, as well as Fortune-class enterprises throughout the world.



URL: http://www.cosmocom.com/ (View Site)

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CosmoCom Job Opportunities:
CosmoCom has 0 jobs.



CosmoCom Locations:

CosmoCom France | CosmoCom Hong Kong | CosmoCom India | CosmoCom Israel | CosmoCom Japan | CosmoCom Netherlands | CosmoCom New York | CosmoCom UK |



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